Path(s) for upgrading a Acrobat 9 Pro to Acrobat XI Pro in terms of licensing?

Hi all,
I have been asked to get details of upgrading our Acrobat 9 Pro to Acrobat XI Pro, but I am not sure about the licensing.
Can a license from Acrobat 9 Pro be upgraded to XI or it have to be a new purchase?
Thanks in advance.
Patrick.

Yes, an upgrade path is available from Acrobat 9 Pro or Acrobat X Pro to Acrobat XI Pro (but not any older version). You can purchase this in the online store.
You must make sure you have the serial number of Acrobat 9 Pro for insalling AND YOU NEED TO KEEP IT as it will be needed forever for reinstalling.

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Does Adobe have a subscription for upgrades

Hi,
Does Adobe have a subscription that allows for upgrades ?
Thanks!

Yes you can do it with one license. However, you would need
to buy the license and then decide whether you want the download or
cd/dvd shipped to you.
I would highly recommend if you have questions about
licensing for your business that you should contact either Adobe
licensing or a reputable 3rd party vendor like CDW.
The following are the pages in Open Options that explain the
most:
http://www.adobe.com/aboutadobe/openoptions/compare.html
- That will show you that you are probably in the TLP program so
don't even worry about CLP. That is more for the public sector and
super-large businesses.
http://www.adobe.com/aboutadobe/openoptions/calculator/index.html
- And the newly renovated calculator, wow that's an update from
what I used to use before. I think it is a little slower with Flash
as compared to that old javascript thing they used, but I guess
this is easier for them to update. Anyways, pick your region and
CLP Commercial. Then use the selector on the left to select the
program(s)/package(s) you need. After this is done it will show you
the points so you know what level you are purchasing at to know the
discount rate of the product.
That is what the licensing specialists will use and it is a
good tool, but if you don't want to understand it just call.

Licensing for this product has stopped working - Acrobat 9 Pro / OS 10.7

I am having a problem with Acrobat 9 Pro (9.4.5) following my upgrade to Mac OS 10.7 (MacBook Pro). The error that I've been receiving is "Licensing for this product has stopped working" with a numeric code at the bottom of the page of (0).
As suggested on that screen, I uninstalled and reinstalled Acrobat 9 Pro and spent quite a bit of time loading all of the updates. At the end of it, I still receive the same message and the program will not continue after that message.
This is part of CS4 Master. All other products in the suite are working correctly and without issue. No challenges with other Adobe products for licensing. Acrobat is the only program I have that gives this message and then closes.
I found this page -> http://kb2.adobe.com/cps/512/cpsid_51260.html and started working through the process on that page. When I got to the step of the License Recovery Tool (11.6.1), the launcher program will not launch with the error "You can't open the application LicenseRecoveryLauncher because PowerPC applications are no longer supported." I guess that this program relies on Rosetta and will no longer function.
Can you help? I've already uninstalled and reinstalled Acrobat 9 Pro several times. Some of the steps noted on http://kb2.adobe.com/cps/512/cpsid_51260.html disable the licensing for the other apps in CS4. I really don't want to uninstall and reinstall the entire suite.
I have been on Adobe Customer Service Chat for a few hours. Recommendations have been to just upgrade to Acrobat X or to call it in. Before that, I wanted to check the forum to see if anyone else has hit this issue and if there is another possible fix.
Thanks!

Steve,
I appreciate your answer. While it might work, I'm a bit hesitant to remove the other programs as a possible solution since they are all currently working.
With Acrobat 9 Pro failing with the OS 10.7 upgrade, I'm hoping that there is a less severe solution.
Since the trigger appears to be 10.7 and may have something to do with the discontinued support of Rosetta, I could be spending a few hours working on a reinstall without a change. Yes, it might work. The "might" is the part that makes me hesitate.
Is anyone else out there on OS 10.7 and running Acrobat 9 Pro? Any issues with anyone else?
Thanks Steve. I do appreciate your offering a solution. I may end up trying it if nothing else comes together.
Mark

After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?

After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?
The issue is they type but there is 2 second delay when it appears in the field.
Windows 7 64bit

I see, I misread your reference to Reader 11 to mean you were using Acrobat 11, but it looks like it worked out anyway.
The base-14 fonts are special in PDF because they are guaranteed to be available even if they are not embedded. If you select a non-base-14 font for use with a form field, the entire font usually gets embedded, since each glyph it contains has to be available for use with the field. This can take up a lot of space if you do this a lot, and the space isn't reduced if you change back to a base-14 font later because the internal reference to it is not removed. This is caused by the bug I mentioned.
In your case, however, the entire font doesn't get embedded because fonts like it (e.g., large asian fonts with a lot of glyphs, Arial Unicode) would take up too much space if fully embedded. If it did, a 100KB PDF could bloat to 20MB with that one change. Instead, users are expected to have such fonts installed on their system, which is why you were prompted to install the font pack. This despite the fact that the font was not actually used by anything in your document, it was simply the orphaned reference to it that triggered this. This should get fixed in Acrobat eventually so this type of thing doesn't happen again.

What are the benefits from upgrading from Acrobat 9 Pro Extended to Acrobat11 Pro?

What are the benefits from upgrading from Acrobat 9 Pro Extended to Acrobat11 Pro?

Acrobat is a program used by a wide variety of users for a even wider number of purposes. So if we simply gave you a feature list, that wouldn't be very helpful.
Tell us how you use Acrobat, and what you do with it, and we can suggest improvements that were made in Acrobat X and XI Pro.

Cant upgrade from Acrobat 9 Pro to Acrobat 9 Pro extended

Hello everyone,
I purchased the upgrade from Acrobat 9 Pro to Acrobat 9 Pro Extended, but get an error when I try to install. The error says "Setup has detected that you already have a more functional product installed. Setup will now terminate.". How is it that Acrobat pro is "more functional" then pro extended. I bought the upgrade because I need the 3d capabilities of extended pro. How do I work around this issue?

Oops. I just read that I need to uninstall acrobat 9 first. I now have a new issue. Acrobat extended installed fine, but now it is doing an upgrade check. It is asking for the serial number for the acrobat 9 pro. My old version was part of the Creative suite 4. When I enter the serial number from the creative suite it comes back as an invalid number. Why is this?

Is there an upgrade path from Final Cut Studio 3.0 to Final Cut Pro X?

Is there an upgrade path from Final Cut Studio 3.0 to Final Cut Pro X ?

The price of FCPX pretty much is the cost of the upgrade of FCPStudio, but a much better value (at least so far -- every update has been free.) However, it's only the single app so you might feel like you're not getting as much for your money. Don't be fooled. Most of Color and Soundtrack Pro are built into FCPX. FCPX will conform video automatically so Cinema Tools aren't really needed anymore. The Motion engine is part of FCPX, although I do recommend buying Motion 5 (an extra 50 bucks.) (Motion 4 seems to have died in Yosemite - you can't even launch it.)
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Upgrade path to 8.1 pro using windows 8 pro keys

Hi,
I have a windows 8 pro upgrade license which I bought when windows 8 was launched and have been unable to use it on my existing computer. I would like to use this license on a new computer and want to know what is the correct version of Windows Complete
Install to buy.
One option for me is to buy Windows 7 Home complete install then upgrade to Windows 8 Pro and eventually to Windows 8.1 Pro through the windows store. This is too tedious instead can I buy Windows 8.1 Home and use the Windows 8 Pro keys to upgrade it
to Windows 8.1 Pro directly?
Please advise on the correct version of complete Windows to be bought so I can take advantage of my Windows 8 Pro license.
Best regards,
Jai

Hi Jai
I suggest you to follow upgrade path using your Window 8 pro upgrade license since you already bought it
And I suggest also check whether this PC ready to upgrade to Windows 8.1, you can check using upgrade assistance to check if there is compatibility SW or device before you upgrade
There is 2 method for upgrade to Windows 8.1
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I am trying to reinstall Acrobat 9 after upgrading my x86 computer from Win XP Pro SP3 to Win 8 Pro. I used the CD to install the original Acrobat 9, then began the process of applying all the updates that have been issued since. The update from 9.0 to 9.2.0 was 300.1 MB, but my satellite ISP only allows for 250 MB per day. How can I update to the current version 9.5.3 without having to download and install all the intermediate versions?

[Moved the discussion to Acrobat Forum]

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My company recently upgraded from Windows XP Pro to Windows 7 Pro. We have our old copy of Acrobat 6.0 and it is not compatible with Windows 7. I was wondering since we cannot load Acrobat 6.0 onto our computers in order to receive the upgrade. I do I go about purchasing the Upgrade price, since we have version 6.0 already?

Hi ETA Engineer
Acrobat 6 users are not eligible for Acrobat XI upgarde.
Please refer the below KB Doc for upgarde policies : http://www.adobe.com/products/acrobatpro/buying-guide-upgrade-pricing.html

Upgraded to OSX 10.7 and lost Acrobat Professional 8 features on Pro X

Upgraded to OSX 10.7 and lost Acrobat Professional 8 features on Pro X that came with the OS.
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Apple clobbered the PS drivers - the fix for this has been poseted - see:
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I want to upgrade my acrobat x pro to acrobat x1

I want to upgrade my acrobat x pro to acrobat x1 pro but when I search for this all I can see is the cost for purchasing the full version, can someone send me a link as to where you can get the upgrade and what is the cost for that? txs

Hi louisecorr79,
Please see http://adobe.ly/1tDR0yY. And feel free to Contact Customer Care; An agent will be able to help you with your upgrade.
Have a great day!
Sara

Should we upgrade from Acrobat X Pro to Acrobat XI Pro?

One of our team member who is in charge of creating the pdf form is leaving. Currently he is using Acrobat X Pro, and we are thinking to move forward with Acrobat XI Pro. Are there any features that avaialble in the Acrobat X Pro are no longer available in the Acrobat XI Pro? Are there any glaring things that we need to watch out before moving from Acrobat X Pro to Acrobat XI Pro?

Acrobat 11 has a number of new features that will appeal to people who work with forms. You can now turn off the automatic reordering of the tab order when fields are moved/added/edited, and you can select multiple fields at once when changing the tab order. I think it's worth the upgrade price for these features alone.
Note that LiveCycle Designer, which previously came with Acrobat Pro, is no longer included, and it is actually uninstalled from your system when you install Acrobat 11. You are supposed to be able to get a free update of Designer by submitting a form.
There are also a number of new keyboard shortcuts when in form editing mode that are helpful, including:
Form Editing keyboard accelerators
P
Toggle between editing & previewing form
L
Align selected fields left
B
Align selected fields bottom
R
Align selected fields right
T
Align selected fields top
H
Align selected fields horizontal
V
Align selected fields vertical
Shift+V
Center fields vertical
Shift+H
Center felds horizontal
Shift+L
Highlight fields
Shift+N
Show Tab Order
Shift+D
Document JavaScripts
G
Toggle guides On/Off
A
Toggle Form Editing mode
Shift+Edit>Paste
Paste fields in place
F
Field tool (current)
Shift+F
Cycle through field tools (text, check box, radio button, list, dropdown, signature, bar code). Button not included.
Ctrl+J
JavaScript debugger/console

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I am trying to upgrade EPM 8.9(8.49.23) to EPM 9.1 (8.53.08). During dataconversion step the AE process finished succssfully in few seconds. When i see the log it says "There are no conversions to run for upgrade path PF89 (18028,10003)". Please let me kn

I am trying to upgrade EPM 8.9(8.49.23) to EPM 9.1 (8.53.08). During dataconversion step the AE process finished succssfully in few seconds. When i see the log it says "There are no conversions to run for upgrade path PF89 (18028,10003)". Please let me know why it didnt do any conversion. Am i missing something?

yes, that app engine didnt inserted any rows. So now when i tried to drill down i found that there was no data in the "new demo" database on table UPG_DATACONV. That is the reason for all this.
When i applied required for upgrade patch in demo it said couple of patch already exists so those update i skipped. Now when i check upd877654 has a step which imports the data in this table. my change assistant told that the update is already available in my demo so i skipped. Now i am not sure what to do.
I tried reimporting the data and running the analyzer again. But worried that there can be any issues due to this.

Path(s) for upgrading a Acrobat 9 Pro to Acrobat XI Pro in terms of licensing?

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