Pattern of vertical bars appearing in images after upgrade to cc 2014

Many of my psd files show a pattern of vertical bars after my upgrade to PS CC 2014. They show up all over images, not just in solid or dark areas as in this example. Any suggestions?
Thanks

Please note transcript of chat session with Apple support, below:
Chat Transcript
Friday, June 20, 2014 05:20 AM
Duration: 33 minutes 26 seconds
Cynthia:
Thanks for contacting AppleCare chat support. My name is Cynthia, and I'm a Senior Advisor. How can I help you?
Cynthia:
Hello Peter, how are you today?
Peter:
I was told to contact Apple about a problem that Adobe says is being caused by "bugs" in my GPU hardware which is causing horizontal and vertical banding when editing masks in the latest version of Photoshop 2014.
Cynthia:
Thank you for your patience!
Peter:
Okay...
Cynthia:
I am sorry to hear you are having issues with the Adobe. Do you mind if I ask a few more questions for clarification?
Peter:
No, go ahead..
Cynthia:
Are you chatting from the computer with the issue?
Peter:
Yes
Cynthia:
Are you only getting that message when working with Photoshop or with other applications as well?
Peter:
The problem is also showing up in the latest version of Adobe's Lightroom in images that are saved from Photoshop. The distortion is different there. It never happened with the previous versions of either LR, or PS.
Cynthia:
What OS X do you have and have you recently upgraded? Did it work in previous versions of OS X?
Peter:
10.9.3, and yes it worked in the last version(s).
Cynthia:
Are you using upgraded versions of Lightroom and Photoshop? You stated is did not happen in previous versions.
Peter:
Yes, upgraded versions and it never happened with the previous versions.
Cynthia:
Thank you. That helps to narrow it down! It sounds like a compatibility issue. Have you spoke with Adobe about this?
Peter:
Yes, and their lead Photoshop engineer emphatically stated it is a problem with the GPU hardware on the 2013 Mac Pro. Others have written in with the same problem, again, only on the latest Mac Pro.
Cynthia:
I would like to see what I can find on this and once again, I am sorry to hear about this issue! Just a few more minutes, please.
Peter:
Sure..
Cynthia:
Again, thank you for your patience. I have found information on the issue you described from the Adobe support site blogs. They have listed a fix for the issue till a permanent one is found. This is an issue that Adobe will need to fix in their application. For support of their products, we are required by the producers to refer you to them for support. Here is the link: http://blogs.adobe.com/crawlspace/2014/01/photoshop-cc-14-2-update-jdi-features-mac-proos- x-10-9-compatibility-and-notable-bug-fixes.html
Cynthia:
Are you able to access that link, Peter?
Cynthia:
My daughter also uses those applications and I thank you for bringing that to my attention!
Peter:
I have the link/article and will read it... It is referring to the last version, not the current one. I have a feeling Cris Cox from Adobe is right, that it in the end might be an Apple problem but I'll see what Adobe has to see about the article.
Cynthia:
I do understand. Please let us know what you do find out. For the moment, I have not found any other fix or work around.
Cynthia:
If you do need to get back with AppleCare, your case number for this issue is ************.
Peter:
Okay, thanks Cynthia! BTW, will I get a copy of this chat to include with my communication with Adobe?
Cynthia:
I will be happy to send that out, it will go out as soon as the chat ends. I thank you again for bringing that to my attention!

Similar Messages

  • Thin white bars appearing above images

    What are the thin white bars appearing above images I have placed in my pages?
    Is there a way to avoid/remove these:
    example: http://homepage.mac.com/toddlich/Sites/RESOURCES/SHORT%20STORIES/DB87D5F5-4239-4 9D0-9B54-735351640A29.html

    Try to force iweb to render the image into PNG by select the image and set its opacity to 99%

  • CS5 can't preview the fonts image after upgrade the OS X 10.10.1

    My CS5 can't preview the fonts image after upgrade the OS X 10.10.1,
    Wanna try to reinstall the AI but my disc read error. Anyone has this problem or solution, Many Thanks!!

    Thanks but can't find this "system transparency" setting inside the illustrator. Search the key word doesn't work...

  • After upgrading to CC 2014 gray gamma is reset

    After upgrading to CC 2014 I finding all of my grayscale images (several thousands) are showing no color mode setting, or now show gray gamma of 2.2 instead of 1.8.  I am on a PC, and have been printing in gray gamma 1.8.  I convert the images to 1.8, and then save and close the image.  But the same image is shown as gray gamma 2.2.  In order to save the image in gray gamma 1.8 I have to save as...with the same file name.  When I click on save as the default is for mac, not PC as it use to.  When I first started CC 2014 I set the color space to what I was using before.
    1.  What can I do to restore the color space/gray gamma to what it use to be?
    2.  How can I make sure that the save preference is for PC and not Mac?
    Note, now even bridge CS6 shows the wrong gray gamma, or no color setting for an image.
    This is very irritating to have to deal with.
    Thanks,
    Mike

    Noel,
    I am not specific enough I guess.  When I upgraded it erased ALL color setting/gray scale setting.  Reassigning the color settings as you suggest does not restore the previous settings.
    Mike

  • Regisrty keys HKEY_CLASSES_ROOT\Photoshop.Application\CLSID and \CurVer are not updated after upgrading to cc 2014

    Regisrty keys HKEY_CLASSES_ROOT\Photoshop.Application\CLSID and \CurVer are not updated after upgrading to cc 2014
    this cause to "cant create ActiveX object" error in VB Scripts
    win7 x64, ps cc 2014 x64
    any ideas? thnks

    All I can so is show you what I see in that area of my Windows 7 registry but I have CS2, CS6 32, CS6 64,  CC 32, CC 64 and CC 2014 64 installed. 6 versions yet there seem to be 9 Photoshop Application dot keys.
    Windows Registry Editor Version 5.00
    [HKEY_CLASSES_ROOT\Photoshop.Application]
    @="Photoshop Application"
    [HKEY_CLASSES_ROOT\Photoshop.Application\CLSID]
    @="{702fe898-3f8a-483f-8ca6-3bad95fa2489}"
    [HKEY_CLASSES_ROOT\Photoshop.Application\CurVer]
    @="Photoshop.Application.80"
    [HKEY_CLASSES_ROOT\Photoshop.Application.60]
    @="Photoshop Application"
    [HKEY_CLASSES_ROOT\Photoshop.Application.60\CLSID]
    @="{99aea70e-4d13-44bf-a878-33345cbfcbc8}"
    [HKEY_CLASSES_ROOT\Photoshop.Application.60.1]
    @="Photoshop CS6 Application"
    [HKEY_CLASSES_ROOT\Photoshop.Application.60.1\CLSID]
    @="{6DECC242-87EF-11cf-86B4-444553540000}"
    [HKEY_CLASSES_ROOT\Photoshop.Application.70]
    @="Photoshop Application"
    [HKEY_CLASSES_ROOT\Photoshop.Application.70\CLSID]
    @="{951ec38c-3de6-4bb8-8246-adf182e6421d}"
    [HKEY_CLASSES_ROOT\Photoshop.Application.70.1]
    @="Photoshop CC Application"
    [HKEY_CLASSES_ROOT\Photoshop.Application.70.1\CLSID]
    @="{6DECC242-87EF-11cf-86B4-444553540000}"
    [HKEY_CLASSES_ROOT\Photoshop.Application.80]
    @="Photoshop Application"
    [HKEY_CLASSES_ROOT\Photoshop.Application.80\CLSID]
    @="{702fe898-3f8a-483f-8ca6-3bad95fa2489}"
    [HKEY_CLASSES_ROOT\Photoshop.Application.80.1]
    @="Photoshop CC 2014 Application"
    [HKEY_CLASSES_ROOT\Photoshop.Application.80.1\CLSID]
    @="{6DECC242-87EF-11cf-86B4-444553540000}"
    [HKEY_CLASSES_ROOT\Photoshop.Application.9]
    @="Photoshop CS2 Application"
    [HKEY_CLASSES_ROOT\Photoshop.Application.9\CLSID]
    @="{16aa0b9e-79ac-43b5-86ca-ab961fbeed5f}"
    [HKEY_CLASSES_ROOT\Photoshop.Application.9.1]
    @="Photoshop CS2 Application"
    [HKEY_CLASSES_ROOT\Photoshop.Application.9.1\CLSID]
    @="{6DECC242-87EF-11cf-86B4-444553540000}"

  • No images after upgrading to MX7

    After upgrading to ColdFusion MX7 I noticed my exisitng .cfm
    pages are no longer displaying images on the local testing server.
    I did see that I had the old CFusionMX and a newer CFusionMX7
    folder. I moved all my files from the CFusionMX folder to
    CFusionMX7 folder using the same file structure for images. Nothing
    else changed however when I launch the web pages I get red x marks.
    I did update my site data to match the new folder locations. And
    even duoble checked my image paths. Any Ideas ?

    I did see that I had the old CFusionMX and a newer CFusionMX7
    folder.
    That could mean that you didn't completely uninstall the old
    version of Coldfusion before installing MX7. You might have copied
    old system settings that affect images or path. Alternatively,
    there may still be places where you have to change
    CFusionMX into
    CFusionMX7.

  • Safari has no images after upgrading to OSX10.4.7

    Upgraded OS this morning and now no pictures in any site. And yes I've done "Preferences, Appearances, Display images". Running Safari 2.0.4 on an iBook G4. Never any problems before.

    Yes, try the 10.4.7 combo
    If that doesn't solve it, check your Console log ( the Console app is in Applications/Utilities/ ) for any messages saying "...unsupported color conversion request..."
    If you do see these, locate the file /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/I mageIO.framework/Versions/A/Resources/libJPEG.dylib & use 'get info' to check the file size..... it should be 143,244 Bytes.
    If it's some other size, post back here & you can either use Pacifist to pull the right file from the update package, or I'll gladly email you the correct version with instructions.
    For more background on this, check out some of the posts here
    iMac G5 rev B   Mac OS X (10.4.7)  2GB 250GB

  • Blurred low res images after upgrade, no export, READ DON'T UPGRADE

    Hello, I am Pro photographer, I mainly have used iPhoto for family stuff. After upgrading from 09 to 11 ALL my images seem to be blured as if they were only the reference thumbnail. Trying to export the images to my Desktop to see what is going on iPhoto just hang and then crashes.
    I've just lost nearly 10 years of family pictures? come on Apple this is like a early Alpha.

    I have now upgraded three different machine with different iPhoto databases and have not had any issue with the clarity of the photos. I suspect that something happened to your photos during the conversion process.
    I suggest you go back to your original iPhoto library and do a new conversion with iPhoto '11 to see if you get a better result as no one else has reported this issue.

  • Can't uninstall CC versions after upgrading to CC 2014

    I've upgraded to CC 2014 a while ago and noticed that old versions are still installed. Well this is not the most convenient way, I can understand why, but the option to overwrite old version would be a good idea.
    Anyway, I decided to unistall older versions myself, so I went to "Add or remove programs" in Windows 7 and find out that they are not there. I use Photoshop CC, Illustrator CC, Indesign CC, Premiere Pro CC & After Efects and none of them is on the uninstall list and none of them has an unistall file in the folder.
    I even tried IObit Uninstaller, but no luck either.
    They all appear on CC App though and I don't want to just delete their folders.
    Any ideas how can I remove them?

    Thanks for the reply, but the article you suggested doesn't show any other method of uninstalation than using "Add or remove programs".
    As I written in my question the problem is - programs are not listed in the "Add or remove programs" list, they are hover installed and listed in the Creative Cloud App.

  • Please after upgrading to adobe 2014 cc latest version having issues uploading to ftp server

    please is anybody experiencing issues uploading after upgrading to ftp server... it show error uploading images and timeout.

    I am having the same issue. When is this going to get fixed? It is annoying exporting as HTML than uploading through another client.

  • WebAccess Admin Portal not working after upgrade to GW 2014

    GroupWise was upgraded from2012 to 2014 on a Windows 2008 R2 Enterprise SP1 64 bit. GroupWise WebAccess is working fine but when I try to get to the WebAccess Admin console, http://server IP/gw/webacc?action=Admin.Open, I received the following error message after I put in my login information (yes, it does bring me to the login screen).
    Error message: Unable to connect to the GroupWise Admin Console @https://127.0.0.1:9710/gwadmin-service/system/whoami
    It was functioning before the upgrade. On the GroupWise server, if I go to http://127.0.0.1 it does take me to the Welcome screen and if I go to http://127.0.0.1/gw/webacc I can successfully log into my GroupWise WebAccess account.
    Why can't I Access the WebAccess Admin Console?
    Thanks,
    Kim Akey

    I believe you must use admin user you defined for the new Gw2014 administration web console for login.
    Lep pozdrav / Regards
    Mare Selan

  • Weird glitchy squares appear on image after using Adjustment Brush

    in Camera Raw 6.1 (Canon EOS 5D Mark II) and opening in Photoshop CS5.  The tetris treatment is then permanent on the image.  I originally posted in the Photoshop forum, but they told me to come here.  Any help would be much appreciated.  Thank you.

    Can you please send me the image and corresponding XMP file (with your image settings, so I can repro it): [email protected] You can use YouSendIt.com.

  • An unwanted white border appears around image after dragging it to the document. Why? How to get rid of border?

    Thanks.
    Bob

    The primary image that I'm concerned with is a jpg file, 74kb, 642x402. Also used same image at 53kb, 400x249.
    Here's some good info.
    I tried using same image on an old Pages document I made last yr - No border.  And - I used an image from the old flyer and put it on the current flyer and - got a Border.
    A difference: the flyer I used last yr was a blank document - no template. The current flyer I'm working on is one I chose from the templates with the tear-offs at the bottom for name and phone number.
    Is there something intrinsic with this template that creates a border around images?
    How do I do a screensnap? If you still need.
    Thanks again.
    Bob

  • Safari won't load some images (after upgrade to Mavericks from Lion)

    Hi,
    I've noticed that since I upgraded my OS from Lion to Mavericks, Safari won't load all images on certain websites.
    I've tried loading the same pages on my daughter's MacBookPro (she upgraded from Mountain Lion to Mavericks) and everything works just fine.
    We cross checked the Safari preferences and everything is identical.
    Below are two pictures, the first one taken from my computer, the second one from my daughter's. As you can see, in the first photo the image won't display, while it's been perfectly loaded in the second photo.
    Here's the website: http://blog.alice.tv/berengario/2013/11/16/trasmissione-su-arturo-tv/
    I've tried opening the same page on Firefox, and all images are perfectly displayed.
    Could you please help me?
    Thank you for your support!
    Kind regards,
    Leo

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • AP's keep on downloading new image after upgrading wlc

    Hello, I am trying to upgrade my 2504 wlc to 7-3-112-0 software version. This succeeds, however the AP's keep in a loop to download the new software from the controller. These messages appear on the console of the AP:
    %Error opening flash:/update/info (No such file or directory)
    ERROR: Image is not a valid IOS image archive.
    archive download: takes 48 seconds
    ., 1)27 13:46:19.901: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceeded max(CAPWAP_ECHO_REQUEST
    *Jun 27 13:46:19.901: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.1.5:5246
    *Jun 27 13:46:19.904: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
    *Jun 27 13:46:20.095: %CAPWAP-3-ERRORLOG: capwap ifs:  read error or timeout
    *Jun 27 13:46:20.215: capwap_image_proc: problem extracting tar file
    *Jun 27 13:46:36.211: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    examining image...
    *Jun 27 13:46:38.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.1.5 peer_port: 5246
    *Jun 27 13:46:38.897: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.1.5 peer_port: 5246
    *Jun 27 13:46:38.899: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.5perform archive download capwap:/c1140 tar file
    *Jun 27 13:46:38.903: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
    Actually I don't know what to do now. Maybe strange is that when I upgrade 7.0.220 software to 7.3.112.0 the wlc hangs after a while and I have to unplug power. Then after reconnecting the power, the unit has the new release.
    Reason for the upgrade is.... Windows 8 clients cannot establish a wireless connection! It seems that this issue is resolved at least in the version I try to put on it.
    Thanks for any help
    Ralph

    Hi Ralph
    Did you by chance push the Russian LDPE code to your wlc ?
    What is the full file name of the code you upgraded to ?
    Sent from Cisco Technical Support iPhone App

Maybe you are looking for