Pause option in download context menu not working. Why?

I have noticed that in the last two updates the pause option in the downloads context menu is no longer working. Why is this? Removing a bit of code is one thing but leaving the menu option in place is sloppy.
Also, Mozilla seemed to have joined the ranks of companies who don't want to deal with customers directly. Instead, if you have a problem you have to post it on a 'forum' and hope you get a useful answer. This was different in the past, if you had a problem a very friendly person from a, now obviously defunct, customer service department would discuss your problem directly with you.
Have you adopted the Microsoft way of 'helping' people?

''Dutchgirl [[#answer-723215|said]]''
<blockquote>
No, I am sorry but they did have a one on one service up until a year or so ago. I can dig up the emails to prove it.
</blockquote>
That was likely by a unofficial third-party company claiming to do support for products like the Firefox web browser. There are sites out there doing this to make money off the popularity of Firefox and inexperienced users.
Mozilla did work with a third-party email support pay service several years ago, but it was a short lived experiment.
The volunteer (free) chat on this site was put on hiatus back in late 2011. https://support.mozilla.org/en-US/forums/contributors/708046

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    Edited by: Dino R. on Jul 24, 2008 12:46 AM
    Edited by: Dino R. on Jul 24, 2008 12:46 AM
    Edited by: Dino R. on Jul 24, 2008 12:53 AM

    Hi Dino,
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    INTERNET EXPLORER 6.0  WINDOWS SERVER 2000/IA32 32BIT  Released  24.10.2005     
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    Message was edited by:
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    Also check this
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    Op 30 mei 2014, om 01:47 heeft Chris Cox <[email protected]> het volgende geschreven:
    Photoshop CS5 - colour settings in Print menu not working after update Mac OSX maverick
    created by Chris Cox in Photoshop General Discussion - View the full discussion
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    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6420209#6420209
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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    Start a new discussion in Photoshop General Discussion by email or at Adobe Community
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