Paused installation on Adobe AIR

I am in the process of installing Adobe CS4 Design Premium, but the installation disk stops at "Currently Installing Adobe AIR." It has been installing for several hours with no change. This is a new mac mini, and I migrated all my info over from my other comp, which had the Design set up already, but they told me I needed to install on the new computer with the actual disk. What should I do?
Thanks,
Gwen

Hi Gwenruelle,
I'd recommend ensuring all other programs are closed when installing CS4 Design Premium. Sometimes a dialogue window comes up but its not in the foreground. You could also try installing AIR manually first from here before running the installation http://get.adobe.com/air/otherversions/ and see if that that helps.
-Dave

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    [2014-11-24:08:24:52] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: could not clear background update directory" errorID=0]
    [2014-11-24:08:24:52] Runtime Installer end with exit code 0
    [2014-11-24:08:24:52] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
    [2014-11-24:08:24:52] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
    [2014-11-24:08:24:55] Unpackaging complete
    [2014-11-24:08:24:55] Download success
    [2014-11-24:08:24:55] Runtime updated downloaded
    [2014-11-24:08:25:16] User had deferred installing the update
    [2014-11-24:08:25:16] Runtime Installer end with exit code 0
    [2014-11-24:08:35:22] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
    [2014-11-24:08:35:29] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
    [2014-11-24:08:35:29] Commandline is: -applyupdates "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
    [2014-11-24:08:35:29] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-11-24:08:35:29] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
    [2014-11-24:08:35:29] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
    [2014-11-24:08:35:29] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-11-24:08:35:30] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
    [2014-11-24:08:35:30] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
    [2014-11-24:08:35:31] Starting runtime background update installation
    [2014-11-24:08:35:31] Starting runtime background update installation
    [2014-11-24:08:35:31] Launching subprocess with commandline C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
    [2014-11-24:08:35:35] Runtime updater successfully launched
    [2014-11-24:08:35:35] Runtime Installer end with exit code 0
    [2014-11-24:08:35:50] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-11-24:08:35:50] Commandline is: -update "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
    [2014-11-24:08:35:50] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-11-24:08:35:50] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
    [2014-11-24:08:35:50] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-11-24:08:35:50] Commandline is: -update "c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe"
    [2014-11-24:08:35:50] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-11-24:08:35:50] Installed app (JLAdventCalendarEdwardian2013) located at c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
    [2014-11-24:08:36:43] Launching subprocess with commandline c:\program files (x86)\jl edwardian advent calendar\jl edwardian advent calendar.exe
    [2014-11-24:08:36:43] Runtime Installer end with exit code 6
    [2014-11-24:08:36:45] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
    [2014-11-24:08:36:45] Runtime Installer end with exit code 6
    [2014-11-24:18:01:27] Application Installer begin with version 3.6.0.6090 on Windows 7 x86
    [2014-11-24:18:01:27] Commandline is: C:\Users\chris\Downloads\jlchristmasmarket.air
    [2014-11-24:18:01:27] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-11-24:18:01:28] Unpackaging file:///C:/Users/chris/Downloads/jlchristmasmarket.air to C:\Users\chris\AppData\Local\Temp\fla863.tmp
    [2014-11-24:18:01:43] Application signature verified
    [2014-11-24:18:01:43] Unpackaging/validation complete
    [2014-11-24:18:01:43] No app located for appID 'com.jacquielawson.marketadventcalendar2014' and pubID ''
    [2014-11-24:18:01:53] Converting unpackaged application to a native installation package in C:\Users\chris\AppData\Local\Temp\fla68CB.tmp
    [2014-11-24:18:01:56] Native installation package creation succeeded
    [2014-11-24:18:01:56] Starting app installation to C:\Program Files (x86). Installing app com.jacquielawson.marketadventcalendar2014 version 1.0.1 using the source file at file:///C:/Users/chris/Downloads/jlchristmasmarket.air
    [2014-11-24:18:01:56] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
    [2014-11-24:18:01:56] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/chris/Downloads/jlchristmasmarket.air
    [2014-11-24:18:01:56] Relaunching with elevation
    [2014-11-24:18:02:06] Application Installer begin with version 3.6.0.6090 on Windows 7 x86
    [2014-11-24:18:02:06] Commandline is: -stdio \\.\pipe\AIR_20968_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/chris/Downloads/jlchristmasmarket.air
    [2014-11-24:18:02:06] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-11-24:18:02:07] Unpackaging file:///C:/Users/chris/Downloads/jlchristmasmarket.air to C:\Users\chris\AppData\Local\Temp\fla9DAF.tmp
    [2014-11-24:18:02:44] Application signature verified
    [2014-11-24:18:02:44] Unpackaging/validation complete
    [2014-11-24:18:02:44] No app located for appID 'com.jacquielawson.marketadventcalendar2014' and pubID ''
    [2014-11-24:18:02:44] Converting unpackaged application to a native installation package in C:\Users\chris\AppData\Local\Temp\fla307D.tmp
    [2014-11-24:18:02:46] Native installation package creation succeeded
    [2014-11-24:18:02:46] Starting silent app installation to C:\Program Files (x86). Installing app com.jacquielawson.marketadventcalendar2014 version 1.0.1 using the source file at file:///C:/Users/chris/Downloads/jlchristmasmarket.air
    [2014-11-24:18:02:46] Installing msi at C:\Users\chris\AppData\Local\Temp\fla307D.tmp\setup.msi with guid {B995C6BE-D74C-4E8F-3C2F-B6E2B374A664}
    [2014-11-24:18:03:05] Application Installer end with exit code 0
    [2014-11-24:18:03:08] Elevated install completed
    [2014-11-24:18:03:08] Launching subprocess with commandline C:\Program Files (x86)\JL Christmas Market\JL Christmas Market.exe
    [2014-11-24:18:03:22] Application Installer end with exit code 0
    [2014-12-01:17:33:53] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2014-12-01:17:33:54] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
    [2014-12-01:17:33:54] Commandline is: -updatecheck
    [2014-12-01:17:33:54] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-01:17:33:55] Performing pingback request
    [2014-12-01:17:33:55] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2014-12-01:17:33:55] Starting runtime background update check
    [2014-12-01:17:33:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
    [2014-12-01:17:33:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
    [2014-12-01:17:33:55] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
    [2014-12-01:17:33:55] Commandline is: -updatecheck
    [2014-12-01:17:33:55] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-01:17:33:56] Performing pingback request
    [2014-12-01:17:33:56] Starting runtime background update check
    [2014-12-01:17:33:56] Clearing unused background update directory
    [2014-12-01:17:33:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update
    [2014-12-01:17:33:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.6.0.6090/update to C:\Users\chris\AppData\Roaming\Adobe\AIR\Updater\Background
    [2014-12-01:17:34:04] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3013" errorID=3013]
    [2014-12-01:17:34:04] Runtime Installer end with exit code 0
    [2014-12-01:17:34:07] Unpackaging complete
    [2014-12-01:17:34:07] Download success
    [2014-12-01:17:34:07] Runtime updated downloaded
    [2014-12-01:18:24:30] User had deferred installing the update
    [2014-12-01:18:24:30] Runtime Installer end with exit code 0
    [2014-12-01:20:01:12] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
    [2014-12-01:20:01:14] Runtime Installer begin with version 3.6.0.6090 on Windows 7 x86
    [2014-12-01:20:01:14] Commandline is: -applyupdates "c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe"
    [2014-12-01:20:01:14] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-01:20:01:14] Installed app (JLCircus) located at c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
    [2014-12-01:20:01:15] Starting runtime background update installation
    [2014-12-01:20:01:15] Background updates not installed due to running applications
    [2014-12-01:20:01:15] Launching subprocess with commandline c:\program files (x86)\jacquie lawson circus\jacquie lawson circus.exe
    [2014-12-01:20:01:15] Runtime Installer end with exit code 0
    [2014-12-06:16:27:54] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-06:16:27:54] Commandline is:
    [2014-12-06:16:27:54] Installed runtime (3.6.0.6090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-06:16:28:04] Relaunching with elevation
    [2014-12-06:16:28:04] Launching subprocess with commandline c:\users\chris\appdata\local\temp\airfd41.tmp\adobe air installer.exe -ei
    [2014-12-06:16:33:44] Cancelling elevated install

    IGiveUponAdobe wrote:
    Have a look through the pages of pages of requests for help on installing Adobe Air apps on Windows 7 machines. What you'll find is that Adobe has duped a lot of people into doing basic testing on a vehicle that it should have tested thoroughly itself before release. So you'll find lengthy, highly technical and apparently idiosyncratic install logs posted, and then every once in a while Chris Campbell, Adobe's rep, comes online and says something like "Ho Hum. It doesn't seem to work. What you need to do is stand on your head while drinking a gallon of gasoline and singing through your ears. Why don't you spend another 20 hours trying that?"
    Amazing. Could you imagine a supposedly legitimate company jerking people like this 50 years ago?
    Don't waste your time. Air doesn't work. Find an alternative to Adobe products instead.
    I wonder how long this will stay posted before somebody removes it.
    Hello,
    I understand the frustration, believe me, I really do.  Unfortunately, while we do thoroughly test installers we do run into system specific issues from time to time.  I do my best to help users, going out of my way to do desktop sharing sessions (at all times of the day and night to accomidate our global user base), creating repair scripts, etc.  But you are correct, sometimes it does get technical and we do require the installer log to figure out what might be failing.  I apologize if I wasn't able to solve your problem in the past, if you can point me to a post where I didn't follow through I'd be happy to re-read it and see if we can make progress.
    I promise I won't remove your post, I just ask that you keep the responses polite and try not to get personal.
    Thanks,
    Chris

  • Installation of Adobe AIR on Mac 10.6.8

    Jan  4 19:42:18 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
    Jan  4 19:42:18 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Commandline is: -psn_0_942310
    Jan  4 19:42:18 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: No installed runtime detected
    Jan  4 19:42:24 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Relaunching with elevation
    Jan  4 19:42:24 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
    Jan  4 19:42:29 unknownd49a2057ba05 authexec[1699]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Commandline is: -ei
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: No installed runtime detected
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Application Support/Adobe"
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/alexflick/Library/Application Support/Adobe"
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Jan  4 19:42:29 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Starting silent runtime install. Installing runtime version 3.1.0.4880
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Subprocess chown succeeded
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Subprocess chown succeeded
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Subprocess chown succeeded
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Could not create directory at /Applications/Adobe/Flash Player/AddIns/airappinstaller
    Jan  4 19:42:35 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Error occurred during copy and set resource fork operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Rollback complete
    Jan  4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:42:37 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1699]: Runtime Installer end with exit code 7
    Jan  4 19:42:40 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1693]: Runtime Installer end with exit code 7
    Jan  4 19:42:40 unknownd49a2057ba05 com.apple.launchd.peruser.501[104] ([0x0-0xe60e6].com.adobe.air.Installer[1693]): Exited with exit code: 7
    Jan  4 19:44:43 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
    Jan  4 19:44:43 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Commandline is: -psn_0_966892
    Jan  4 19:44:43 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: No installed runtime detected
    Jan  4 19:44:47 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Relaunching with elevation
    Jan  4 19:44:47 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
    Jan  4 19:44:50 unknownd49a2057ba05 authexec[1727]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Jan  4 19:44:50 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86
    Jan  4 19:44:50 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Commandline is: -ei
    Jan  4 19:44:50 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: No installed runtime detected
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Application Support/Adobe"
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/alexflick/Library/Application Support/Adobe"
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP alexflick "/Users/alexflick/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
    Jan  4 19:44:51 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Starting silent runtime install. Installing runtime version 3.1.0.4880
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Subprocess chown succeeded
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Subprocess chown succeeded
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Subprocess chown failed (-1)
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Could not create directory at /Applications/Adobe/Flash Player/AddIns/airappinstaller
    Jan  4 19:44:54 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Error occurred during copy and set resource fork operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Rollback complete
    Jan  4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Could not create directory /Applications/Adobe/Flash Player/AddIns/airappinstaller" errorID=3010]
    Jan  4 19:44:57 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1727]: Runtime Installer end with exit code 7
    Jan  4 19:44:58 unknownd49a2057ba05 /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1722]: Runtime Installer end with exit code 7
    Jan  4 19:44:58 unknownd49a2057ba05 com.apple.launchd.peruser.501[104] ([0x0-0xec0ec].com.adobe.air.Installer[1722]): Exited with exit code: 7

    Does this thread help at all?
    http://app1.studiocloud.com/support/index.php?/article/AA-00322/0/Mac-Adobe-Air-Installati onUpdate-Issue.html

  • Remote installation of Adobe AIR on Apple OS X 10.6.8

    Hello all,
    I'm attempting to remotely install Adobe AIR via SSH on an Apple OS X machine running 10.6.8 (64-bit) when no users are logged in locally. Let's say I remotely mount the latest dmg released for Adobe AIR using the hdiutil command on the desired host.
    hostname:~ ladmin$ hdiutil attach -quiet "AdobeAIR.dmg"
    hostname:~ ladmin$ ls -l /Volumes
    total 8
    drwxr-xr-x@ 3 ladmin  staff  102 Aug  5 13:11 Adobe AIR
    lrwxr-xr-x  1 root    admin    1 Aug 18 12:09 Macintosh HD -> /
    (Excellent.)
    Using this post (http://forums.adobe.com/message/3795207#3795207), I attempted to install Adobe AIR on the OS X system, but I get the following response back. I am not able to Cntrl+C out of the command once the error message appears. I need to Cntrl+Z and kill (-9) the process.
    hostname:~ ladmin$ sudo /Volumes/Adobe\ AIR/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted
    password:
    Mon Aug 22 10:26:25 facula Adobe AIR Installer[34743] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
    The above command works via SSH when a user is logged in locally (admin or standard user), and it does not interrupt their processes with any prompts. It only seems to fail for machines without users logged in locally at the console.
    Is there a work-around for this?
    Thanks!
    Jonathan

    Hi Jonathan,
    You've run into a known bug in AIR (internal bug #2827334) however there is a workaround for 10.6.  It's broken again with 10.7 and we've filed an issue with Apple against it.  This command should work for you:
    sudo launchctl bsexec `ps auwwx |grep [l]oginwindow | awk '{ print $2 }'` Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent
    Thanks,
    Chris

  • How to Play/Pause All for Adobe Air Application using AS3 in Flash CS4?

    I am new to Flash and I'm creating an educational application in AS3 in Flash CS4 for Adobe Air. I want to use buttons to play and pause all content (movieclips AND sound).
    I have created play and pause buttons that worked by switching the frame rate between 0 and 20, unfortunately I've realised that it's never really 0fps but rather 0.01fps and so it continues playing, albeit very very slowly. Also this doesn't affect the audio; I have set sound files to Stream which are synced to movieclips on their timelines, but even when the application is set to 0fps the audio continues.
    Since I have various levels with numerous movieclips each with synced audio, what i'd like is to be able to do is pause absolutely everything within each movieclip with one button and to be able to resume from the same place using another button. Is this possible? If not, is there a global function to pause/resume the entire application/program?
    Thanks in advance for your help!

    Its possible but you would need to tell each movieclip and audioclip to play/pause. You can create a for loop inside your mouse event function to find each movieclip and pause/play its timeline and a separate for loop for audio clips. Also instead of setting fame rate to 0 for pause just use a stop() command.

  • Installer for Adobe AIR does not respond when double-clicked?

    I tried to install Adobe AIR on my laptop (WinXP Professional, SP3), but the link at http://get.adobe.com/air/ didn't work - website said 'downloading' and to click OK when prompted, but I never got prompted.
    So I found an alternate site, downloaded the installer and double clicked to run it. Nothing happened. So I tried a couple more times before checking my Task Manager.
    Under 'Processes', there were several instances of the Adobe Air Installer.exe running, but nothing was happening that I could see!
    I'm not sure if it's a conflict with any other software or insufficient system requirements, but I'm pretty sure I'm not doing anything wrongly, cos I managed to successfully install Adobe AIR on another laptop I have, also running WinXP, and got Tweetdeck to work on it.
    Would appreciate any help on this matter from the more enlightened.
    Thanks in advance!

    Are you sure that you don't have Private Browsing enabled when Firefox is opened? <br />
    Tools > Options > Privacy = '''Automatically start Firefox in a private browsing session'''
    With that setting selected there is no (Private Browsing) showing in the Title bar.

  • During installation of Adobe AIR, you receive an error dialog with contents similar to "An error occ

    Hi I followed all of these instructions and it's still a no go:
    Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe".  If one exists, rename or delete it. 
         Open the Terminal application in your Applications/Utilities folder.  Run the following commands: 

    2
    3
    4
    sudo chmod -R ug=rwx,o=rx /Applications/Adobe 
    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/
    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/
    sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/
    Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command.  Replace username with your username in the next command: 
         whoami 
         sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/ 
    Close the Terminal application and rerun the Adobe AIR  installer.
    I am still getting the same ERROR message.
    My Adobe log file is ridiculously long.
    Help

    Can you post the last bit of your log file?  100 or so lines should be plenty to see what's going wrong.

  • Installation issues Adobe Air

    trying to run an application that uses adobe air but comes up with a message sayin the installation of this application is damaged, try re-installing or contact the publisher for assisatance...i dont know if the problem is with the application im trying to run or adobe air...the application seems to work for others
    can someone plz help me out
    [2011-04-26:08:21:35] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-04-26:08:21:35] Commandline is:
    [2011-04-26:08:21:35] No installed runtime detected
    [2011-04-26:08:21:39] Relaunching with elevation
    [2011-04-26:08:21:39] Launching subprocess with commandline c:\users\xxxx\appdata\local\temp\air1d21.tmp\adobe air installer.exe -ei
    [2011-04-26:08:21:39] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-04-26:08:21:39] Commandline is: -stdio \\.\pipe\AIR_3260_0 -ei
    [2011-04-26:08:21:39] No installed runtime detected
    [2011-04-26:08:21:39] Starting silent runtime install. Installing runtime version 2.6.0.19140
    [2011-04-26:08:21:39] Installing msi at c:\users\xxxx\appdata\local\temp\air1d21.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-26:08:21:41] Runtime Installer end with exit code 0
    [2011-04-26:08:21:41] Elevated install completed
    [2011-04-26:08:21:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2011-04-26:08:21:47] Runtime Installer end with exit code 0
    [2011-04-26:08:21:48] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-04-26:08:21:48] Commandline is: -installupdatecheck
    [2011-04-26:08:21:48] Installed runtime (2.6.0.19140) located at c:\Program Files\Common Files\Adobe AIR
    [2011-04-26:08:21:48] Performing pingback request
    [2011-04-26:08:21:49] Pingback request completed with HTTP status 200
    [2011-04-26:08:21:49] Starting runtime background update check
    [2011-04-26:08:21:49] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update
    [2011-04-26:08:21:49] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update to C:\Users\xxxx\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-04-26:08:21:49] Runtime update not available
    [2011-04-26:08:21:49] Unpackaging cancelled
    [2011-04-26:08:21:49] Runtime Installer end with exit code 0

    Hi,
    It appears that your log looks ok.  Could you try uninstalling your application, verifying that the folder was removed from Program Files, then reinstalling?
    Thanks,
    Chris

  • Sidecar installation with Adobe AIR 1.5.3

    Hi all,
    I'm having some difficulty with a sidecar installation with AIR 1.5.3. I've followed the steps in the runtime redistribution pdf (especially the section "Using the bundled runtime installer") but no luck yet. Here's my scenario:
    1. Building the application with the 3.4 flex sdk (the distribution says that Adobe AIR 1.5.2 is included with the 3.4 version of the flex sdk)
    2. Downloaded the AIR_Mac_installer_files.dmg from http://www.adobe.com/products/air/runtime_distribution3.html.
    3. Renamed the installer to match my application's name.
    4. Created a .airinstall.cfg file which included my application's name.
    5. Double clicked on the installer file, but I don't get anything. No prompt for installing the AIR application.
    This is running on MAC OSX 10.5.7. My "bundled runtime installer directory" looks like:
    -rw-r--r--  1 seanoshea  staff       16 Dec 14 18:26 .airinstall.cfg
    drwxr-xr-x  3 seanoshea  staff      102 Dec 14 17:38 Eye-Fi-Center Installer.app
    -rw-r--r--  1 seanoshea  staff  3171146 Dec 14 18:21 Eye-Fi-Center.air
    Any ideas on where I'm going wrong here?
    Sean

    Hi there Ted,
    In summary, there are three scenarios which I'm testing on each platform:
    1. Installation of the application where the user does not have an AIR runtime previously installed.
    2. Installation of the application where the user has an AIR runtime installed.
    3. Installation of the application where the user has an AIR runtime installed and has a version of our application installed too (basically this is the update scenario)
    I have a bootstrapper application which will be invoking the installer, so I understand I do not need to rename the Adobe AIR installer .exes or .app files.
    On Windows XP, the command I'm invoking is shown in Picture 4.png. Basically, I'm invoking the AdobeAIRInstaller.exe file, passing a -silent flag and the name of the application I'm trying to install. This command works fine for scenarios 1 and 2 above. However, if I use this command when I try to update an existing application, I get this error:
    Starting silent x1 install from file:///C:/Documents%20and%20Settings/Administrator/Desktop/air/Eye-Fi%20Center.air
    UI SWF load is complete
    stateRunningAppInstaller: appinstaller -runtime C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\AIR1C.tmp -silent -withRuntime -url file:///C:/Documents%20and%20Settings/Administrator/Desktop/air/Eye-Fi%20Center.air
    App installer failed; exit code 9
    begin quitting
    The permissions problem I was running into in my previous post on Windows Vista is a false alarm. I wasn't running the cmd application with admin rights (despite the fact that I was logged into the OS as an admin). Running cmd.exe as an admin solved that issue.
    So, I'm only stuck on the update scenario. Same thing happens on mac when I try to install on a system where Adobe AIR is already installed and the application is installed too. The .airinstall.log file shows:
    Starting silent x1 install from file:///Users/seanoshea/Downloads/center-mac/Eye-Fi%20Center.air
    UI SWF load is complete
    stateRunningAppInstaller: appinstaller -runtime "/Users/seanoshea/Downloads/center-mac/Adobe AIR Installer.app/Contents/Frameworks" -silent -withRuntime -url file:///Users/seanoshea/Downloads/center-mac/Eye-Fi%20Center.air
    App installer failed; exit code 9
    begin quitting
    The .airappinstall.log shows:
    Starting silent app install of file:///Users/seanoshea/Downloads/center-mac/Eye-Fi%20Center.air
    UI SWF load is complete
    UI initialized
    Unpackaging to /private/var/folders/ji/jiiah6G5GYKfLcqFG7+K0k+++TI/TemporaryItems/FlashTmp0
    unpackaging is complete
    application is bound to side-by-side version 1.0
    application is bound to this version of the runtime
    app id fi.eye.Eye-Fi-Center
    pub id E430518E652B889A80EC0E8A6E532C09FF36DF62.1
    Application located at /Applications/Eye-Fi
    bad configuration for silent install or update
    starting cleanup of temporary files
    application installer exiting
    Let me know if you need any additional information.
    Thanks
    Sean

  • Silent installation and adobe air message

    Hi all,
    i hope anybody can help me here.
    I have create a cs4 silnet package. The silent installation is running well only the adobe air message appears a view times during the installation and i have allways to klick to "ok"
    Adobe AIR
    This application requires Adobe AIR to function.
    Please download the latest version of the runtime from http://www........ and so on
    I just want to dsiable all messages
    I tried with 10.5 and 10.4 Mac OS X

    nobody who can help me here?

  • Problem of native installer of Adobe Air

    The native installer will display an error as shown in the screenshot. But the native installer can execute normally after install A
    ir 2.0 public Beta First.
    Therefore, I think that the problem is not the system requirements problem.
    How can I run the native installer without installed Adobe Air First?

    Thanks. I'd looked for a META-INF/AIR folder under CS5 but failed to find one. So I gather the CS5 installer is not exactly a full-blown AIR application, but uses bits of AIR technology?

  • Problème d'installation d'adobe air sous android

    Salut, j'aimerais savoir pourquoi je ne peux pas installer adobe air sur mon smartphone sous android market??

    Bonsoir. Adobe exchange est intégré à Photoshop CC. Voyez dans le menu fenêtres-extensions-adobe exchange.

  • Installation of Adobe Air recommended update

    I am running AdobeAir version 3.2.0.2070.  Upon attempting to update I receive the following error message.   This Application cannot be installed because this installation has been mis-configured.  Please contact the application author for assistance.   I have made the following attempts:
    Uninstall, new install
    tried Microsoft "fixit" program
    many reboots
    All to no avail!!

    Hi Orley,
    Unfortunately I don't think you can attach files to posts.  You can either email me the file at [email protected] or you can copy/paste the contents of the log to a post.
    Chris

  • Error installing Adobe Air Runtime - "Adobe AIR Installer" crashes (mac)

    Hi!
    My previous version of Adobe AIR was 4.0 and was working fine. However, a recent app needed a later version but I cannot seem to be able to install it. Every time I run the installer, it seems to work just fine, no error is reported. However, the AIR is not installed and crashes with following report:
    Process:         Adobe AIR Installer [1726]
    Path:            /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Identifier:      Adobe AIR Installer
    Version:         14.0 (14.0.0.178)
    Code Type:       X86 (Native)
    Parent Process:  Adobe AIR Installer [1720]
    Responsible:     Adobe AIR Installer [1720]
    User ID:         0
    Date/Time:       2014-09-03 17:17:45.637 +0200
    OS Version:      Mac OS X 10.9.4 (13E28)
    Report Version:  11
    Anonymous UUID:  B6EEA3E4-D95F-CACE-6CE8-757652EEB415
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    *** CFEqual() called with NULL second argument ***
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation       0x9be5118c CFEqual + 348
    1   com.apple.CoreFoundation       0x9beb4f67 __CFPasteboardCopyData + 3415
    2   com.apple.CoreFoundation       0x9beb4205 CFPasteboardCopyData + 53
    3   com.apple.HIToolbox           0x9705f0a1 isPrefsGetDefaultAsciiKeyboardLayout + 174
    4   com.apple.HIToolbox           0x9705eabc isPrefsCreateCacheFromEnabledAndDefaultInputSources + 23
    5   com.apple.HIToolbox           0x9705e47d islGetInputSourceListWithAdditions + 143
    6   com.apple.HIToolbox           0x9705e3d1 TSMGetInputSourceCountWithFilteredAdditions + 44
    7   com.apple.HIToolbox           0x9705d7e2 TISCreateInputSourceList + 101
    8   com.apple.HIToolbox           0x9705d1c1 SyncHandwritingHotKey + 148
    9   com.apple.HIToolbox           0x9705c128 _FirstEventTime + 1349
    10  com.apple.HIToolbox           0x9705ba82 RunCurrentEventLoopInMode + 40
    11  com.apple.HIToolbox           0x9705b777 ReceiveNextEventCommon + 163
    12  com.apple.HIToolbox           0x9705b6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
    13  com.apple.AppKit               0x9111e349 _DPSNextEvent + 1602
    14  com.apple.AppKit               0x9111d870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    15  com.apple.AppKit               0x9111015c -[NSApplication run] + 727
    16  com.adobe.AIR                 0x05202d8c 0x5200000 + 11660
    17  com.adobe.AIR                 0x0520318e 0x5200000 + 12686
    18  libobjc.A.dylib               0x93e4b2af -[NSObject performSelector:withObject:] + 70
    19  com.adobe.air.Installer       0x00002eb1 RuntimeAppMain(char const*, int) + 256
    20  com.adobe.air.Installer       0x00002fa0 main + 60
    21  com.adobe.air.Installer       0x00002571 start + 53
    Thread 1:
    0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x91d2d992 kevent64 + 10
    1   libdispatch.dylib             0x91eae899 _dispatch_mgr_invoke + 238
    2   libdispatch.dylib             0x91eae532 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
    Thread 5:: BackgroundThread
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
    4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
    Thread 6:: BackgroundThread
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
    4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
    Thread 7:: BackgroundThread
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
    4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
    Thread 8:: BackgroundThread
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
    4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
    Thread 9:: ScriptTimeout
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6c25 pthread_cond_timedwait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e05ae 0x5200000 + 5113262
    4   com.adobe.AIR                 0x05789de2 0x5200000 + 5807586
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34

    Hi!
    My previous version of Adobe AIR was 4.0 and was working fine. However, a recent app needed a later version but I cannot seem to be able to install it. Every time I run the installer, it seems to work just fine, no error is reported. However, the AIR is not installed and crashes with following report:
    Process:         Adobe AIR Installer [1726]
    Path:            /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
    Identifier:      Adobe AIR Installer
    Version:         14.0 (14.0.0.178)
    Code Type:       X86 (Native)
    Parent Process:  Adobe AIR Installer [1720]
    Responsible:     Adobe AIR Installer [1720]
    User ID:         0
    Date/Time:       2014-09-03 17:17:45.637 +0200
    OS Version:      Mac OS X 10.9.4 (13E28)
    Report Version:  11
    Anonymous UUID:  B6EEA3E4-D95F-CACE-6CE8-757652EEB415
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    *** CFEqual() called with NULL second argument ***
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation       0x9be5118c CFEqual + 348
    1   com.apple.CoreFoundation       0x9beb4f67 __CFPasteboardCopyData + 3415
    2   com.apple.CoreFoundation       0x9beb4205 CFPasteboardCopyData + 53
    3   com.apple.HIToolbox           0x9705f0a1 isPrefsGetDefaultAsciiKeyboardLayout + 174
    4   com.apple.HIToolbox           0x9705eabc isPrefsCreateCacheFromEnabledAndDefaultInputSources + 23
    5   com.apple.HIToolbox           0x9705e47d islGetInputSourceListWithAdditions + 143
    6   com.apple.HIToolbox           0x9705e3d1 TSMGetInputSourceCountWithFilteredAdditions + 44
    7   com.apple.HIToolbox           0x9705d7e2 TISCreateInputSourceList + 101
    8   com.apple.HIToolbox           0x9705d1c1 SyncHandwritingHotKey + 148
    9   com.apple.HIToolbox           0x9705c128 _FirstEventTime + 1349
    10  com.apple.HIToolbox           0x9705ba82 RunCurrentEventLoopInMode + 40
    11  com.apple.HIToolbox           0x9705b777 ReceiveNextEventCommon + 163
    12  com.apple.HIToolbox           0x9705b6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
    13  com.apple.AppKit               0x9111e349 _DPSNextEvent + 1602
    14  com.apple.AppKit               0x9111d870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    15  com.apple.AppKit               0x9111015c -[NSApplication run] + 727
    16  com.adobe.AIR                 0x05202d8c 0x5200000 + 11660
    17  com.adobe.AIR                 0x0520318e 0x5200000 + 12686
    18  libobjc.A.dylib               0x93e4b2af -[NSObject performSelector:withObject:] + 70
    19  com.adobe.air.Installer       0x00002eb1 RuntimeAppMain(char const*, int) + 256
    20  com.adobe.air.Installer       0x00002fa0 main + 60
    21  com.adobe.air.Installer       0x00002571 start + 53
    Thread 1:
    0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x91d2d992 kevent64 + 10
    1   libdispatch.dylib             0x91eae899 _dispatch_mgr_invoke + 238
    2   libdispatch.dylib             0x91eae532 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
    Thread 5:: BackgroundThread
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
    4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
    Thread 6:: BackgroundThread
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
    4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
    Thread 7:: BackgroundThread
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
    4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
    Thread 8:: BackgroundThread
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
    4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
    Thread 9:: ScriptTimeout
    0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib       0x96fd6c25 pthread_cond_timedwait$UNIX2003 + 71
    3   com.adobe.AIR                 0x056e05ae 0x5200000 + 5113262
    4   com.adobe.AIR                 0x05789de2 0x5200000 + 5807586
    5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
    6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
    7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
    8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
    9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
    10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34

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