Pavilion 15 Windows 10 won't resume from sleep

Just updated to public release of Windows 10. When the computer goes to sleep, find that it won't resume - have to hold down the power button to get it to shut down, and then reboot it. Are there any updates to BIOS, or anything else, that I need to make to make this work properly, or is this just a Windows 10 bug (that hopefully they'll fix soon)? Thanks.

Yes. I agree. Not all problems were resolved completely. However, speaking to a Microsoft tech (Microsoft Support UK), he has alerted Microsoft to the problem and assures me there will be a patch as soon as possible. It is either a question of Bios being out of date or the display driver. I hope they are as good as their word, However, I agree, HP seem to have been a bit slow off the mark bearing in mind the number of threads relating to these issues with Pavilion! It is possible to check for Bios but one has to feel confident - have a look at this: Sleep, shutdown and hibernation issues after upgrading to Windows 10[ New ] http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Sleep-shutdown-and-hibernation-issues-after-upgrading-to/td-p/5213861Good luck!

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I7 iMac with Bootcamp 3.1 and Windows7 64-bit won't resume from sleep

When I try to resume from sleep, by clicking the magic mouse button, the screen comes up and I can move the mouse around but the bluetooth keyboard does not work and I can't launch any programs. Have to use the rear button to force a power off and restart.
Is anyone able to resume from sleep okay and carry on using Windows 7? If so, any tips? Thanks in advance, very frustrating.

I don't have an iMac, and it seems those have some design "issues" to say the least. I'd say yes, motherboard and/or firmware (UEFI or SMC, or both) could be buggy and at fault.
Other than resetting SMC and running Apple Hardware Test, not sure what else or next to try.
I've seen a number of BIOS updates out in the last months for my PC motherboards that have definitely improved sleep, S3, hibernation - EVGA, Gigabytes, and Intel - all X58 vs P55 (Lynnfield Core i5/7 LGA 1156) the iMac uses.
http://anandtech.com/cpuchipsets/showdoc.aspx?i=3634
http://en.wikipedia.org/wiki/IntelCorei5
First I switched to Windows Vista/7, then I switched to build-my-own and custom parts. Love the looks of iMac, came close at one point, but I prefer the specs, options, and configure for my own needs in hard drives, graphics over cool factors.
The iMac even in 2008 when it came with Penryn 64-bit processors never got 64-bit Vista/Boot Camp drivers, and that was why I didn't buy iMac back then, just lack of support I guess, and not seeing the market and need (for a good solid Windows desktop machine by Apple).

Satellite Pro A200GE-1F9 cannot resume from Sleep or Hibernate with SP1

Hi,
Laptop Details: [My Laptop|http://uk.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=UK&BV_UseBVCook ie=yes&PRODUCT_ID=131911]
I've recently used Windows Update to install vista SP1 on my laptop, however since this install I cannot resume from Sleep or Hibernate. (The service pack had installed successfully - according to Windows anyway).
When resuming from Sleep, I get a blank screen.
When resuming from Hibernation, I get a STOP error: +Stop 0x0000008E (0xC0000005, 0x82F11020, 0x9A9D9714, 0x00000000)+ caused by *Classpnp.sys*.
After checking these forums, I've seen that Toshiba does not currently support SP1 +is that correct?+
+*If so, when/how will we be notified when Toshiba release a "patch" for Vista SP1 compatibility? I'm guessing via the TEMPO service?*.+
Prior to installing SP1, I installed all updates (from both Microsoft and Toshiba) and had no problems; all drivers remain up to date.
Thanks for any replies in advance.

I presume this happens due to a compatibility issue between some drivers and SP1
> After checking these forums, I've seen that Toshiba does not currently support SP1 is that correct?
Yes this is right.
> If so, when/how will we be notified when Toshiba release a "patch" for Vista SP1 compatibility? I'm guessing via the TEMPO service?
I think there should be information on the Toshiba driver page, support page or we will receive some information from Toshiba via Tempo applications.
We will see

Windows explorer + other windows applications crashing regularly at resume from sleep and hibernate

Good evening,
I have a Thinkpad W510 (4319-29G) running Windows 7 Pro 64bit. The system is loaded with the latest software and drives from Lenovo including BIOS 6NET74WW (1.34), upgrade was done Dec 7th (windows update performed Dec 15th).
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- dual harddrives,
- one Seagate Momentus XT 500Gb (ST95005620AS) FW rev SD23 in the main location with C: and some other partitions
- one Hitatchi 320 Gb (HTS723232L9SA60) FW rev FC4ZC50B in the bay.
- Intel Centrino Advanced-N 6200 AGN, driver version 13.3.0.24, 7-14-2010
- Intel 82577LM Gigabit Network Connection, driver version 11.5.10.1030, 7-22-2010
Recently I have experienced crashes of multiple windows components at resume from sleep and hibernate.
It seems to happen when swithing location (from work to home) and thus switching from docking station with wired network connection to no dock and wireless network connection (dont know if this has any bearing but anyway).
In the event viewer I typically have some 6-12 application errors logged. Sample output from event viewer is:
Log Name: Application
Source:Application Error
EventID:1000
Level:Error
Logged:2010-12-15 20:30:02
Task category100)
Keywords: Classic
Computer: xxxxxxx (my computername)
Then for each application the following detailed data is written in event viewer in the general tab:
#1
Faulting application name: rundll32.exe_nview64.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
Faulting module name: nview64.dll, version: 6.14.10.13527, time stamp: 0x4c35752f
Exception code: 0xc0000005
Fault offset: 0x00000000000f0786
Faulting process id: 0x115c
Faulting application start time: 0x01cb9bd59882f1f6
Faulting application path: C:\Windows\system32\rundll32.exe
Faulting module path: C:\Program Files\NVIDIA Corporation\nView\nview64.dll
Report Id: b606b17d-0881-11e0-be39-00a0c6000000
#2
Faulting application name: taskhost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x00000001800bb350
Faulting process id: 0x10c0
Faulting application start time: 0x01cb9bd5694caebe
Faulting application path: C:\Windows\system32\taskhost.exe
Faulting module path: nview64.dll
Report Id: b6ae8cb2-0881-11e0-be39-00a0c6000000
#3
Faulting application name: sidebar.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc9e1
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x00000001800bb350
Faulting process id: 0x6f0
Faulting application start time: 0x01cb9bd5986a397a
Faulting application path: C:\Program Files\Windows Sidebar\sidebar.exe
Faulting module path: nview64.dll
Report Id: b6bd0bd9-0881-11e0-be39-00a0c6000000
#4
Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x0000000008c3b350
Faulting process id: 0x1210
Faulting application start time: 0x01cb9bd569d9ae8e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: nview64.dll
Report Id: b6d21ac7-0881-11e0-be39-00a0c6000000
#5
Faulting application name: Dwm.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc541
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x00000001800ba570
Faulting process id: 0x11c4
Faulting application start time: 0x01cb9bd569aa125c
Faulting application path: C:\Windows\system32\Dwm.exe
Faulting module path: nview64.dll
Report Id: b72bfbe8-0881-11e0-be39-00a0c6000000
#6
Faulting application name: rundll32.exe_PWMTR64V.DLL, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
Faulting module name: nview64.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c35752f
Exception code: 0xc000041d
Fault offset: 0x00000001800bb350
Faulting process id: 0x1450
Faulting application start time: 0x01cb9bd59995023a
Faulting application path: C:\Windows\system32\rundll32.exe
Faulting module path: nview64.dll
Report Id: b7e4521b-0881-11e0-be39-00a0c6000000
It seems that a module "nview64.dll" is always the first application to crash. I suspect this has something with graphics to do.
I dont know if this event triggers the following crashes or if it is so that the display is initialized before the other programs.
After all crash diagnostic messages have been shown windows explorer restarts and also other applications restart but a lot of system tools in the system tray are gone so a cold start is needed to restore all tools again.
I really would appreciate any help and suggestions how to fix this really annoying issue.
Thanks, Anton

I had a similar issue, as soon as a described even a little bit of it to warrenty support they sent someone to swap the board
It seems thats the only fix, its been fine since

Windows 10 Resume from Sleep Very Slow

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Later news! The problem driver was the AMD Radeon 6700M series ver 15.200.1062.1003. The slow resume from sleep and similar delay in startup was resolved by disabling ULPS. See this URL in the AMD community forum https://community.amd.com/thread/184727

T540p problem with resume from sleep Windows 10 technical preview

On Windows 10 technical preview the resume from sleep problem shows up again. With 8.1 I solved it with drivers.
I'm running lattest BIOS and Intel and nVidia drivers.
Also on Windows 10 the fingerprint software causes endless loop as logon screen cannot be displayed because of fingerprint software crash.
I know this is technical preview but I'd like to let you know of problems so you fix them by release time.

so please help me how to roll back to windows 8.1
http://windows.microsoft.com/en-us/windows/preview-backup-restore

X120E Touchpad inoperable after resuming from sleep

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maddeningly, its not consistent in this. sometimes it works, sometimes it does not.
I have seen the same issue with, and without, the supplied Lenovo Ultranav driver installed.
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Will Fn+F8 enable/disable the touchpad on this notebook? or,... should it?

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What I need to know is if there is some way to connect to the drive and make it mount with other software, using some kind of keystroke during startup, or maybe through terminal or something. I can't even try to repair the drive because it won't show up in disk utility.

Sound not staying muted when resuming from Sleep mode

The subject says it all. When I resume from Sleep mode the sound is not staying muted. I have found a third party app to get around this but I would rather solve it without having to run something else in startup.
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Anyone know how to prevent this from happening?

youngunix wrote:
cfr wrote:
What does "every OS" include? Just thinking if it includes something like Windows, say, that would point to something rather different than if the problem only manifests in Linux.
Have you seen if the problem occurs if you use the nouveau drivers?
I'm sorry dude, but there is something wrong with you!! In every thread, you just ask or make lame @$$ statements.
cfr is a regular presence around here and helps quite a lot of people. He was trying to get clarification so that your problem could be further debugged. You may think that his statements are "lame ass" but you attitude is "asshole". Don't come here looking for help and then tell those trying to help you that their help sucks. If that is how you show your appreciation for support, you should go elsewhere.

Compter won't wake from sleep mode

My Pavilion 17 notebook computer, purchased in Oct. '13, won't wake from sleep mode; I must shut down and reboot each time. I know this is not due to Windows 8, as I have another Win 8 computer that works normally.

I've done some more experimentation and found a workaround. I had Sleep and the Screensaver both set to Never, and by activating the Screensaver the wake up issue has gone away. This doesn't change the fact that there is an issue with my ATV sleeping when it shouldn't and failing to wake up, but having the screensaver active stops it sleeping in the first place I guess.
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Black screen on resume from sleep using open source AMD/ATI driver

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If I'm using an external monitor, my external monitor will resume just fine after waking from sleep, but the laptop screen will not.
Googling around shows this is a common problem with AMD/ATI cards, and after a lot of attempts and failures I'm interested in knowing if anyone else has solved this problem.
What I've tried so far (without success):
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-xrandr after resumption from sleep
==xrandr --output LVDS --off (If used without suspending (so while the screen still works) this seems to crash Gnome the first time around, but Gnome automatically restarts. If used a second time, it completely blanks the screen and requires a reboot)
==xrandr --output LVDS --mode 1600x900
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-switching between virtual consoles and gnome using alt-ctrl-fn-f1 and alt-ctrl-fn-f2 keys
My setup:
-HP Envy dv7
-UEFI dual-boot with Windows 8
-AMD Radeon HD 7640G
-xf86-video-ati 1:7.2.0-1 driver
-Gnome DE using GDM login manager
Thank you.
EDIT: I did try using the proprietary drivers for a time, but found I couldn't adjust my brightness. At first I thought working suspension > adjustable brightness, but I quickly changed my mind after one night of trying to work on an unadjustable maximally bright screen.
Last edited by broahmed (2013-11-23 02:18:57)

Unfortunately I could not fix the problem so I wiped my system and loaded all new drivers before I found this posting.
Is there a way to get the old ATI driver that works? The only one available on the ATI and Lenovo website is the latest one with the problem. I agree with you David, Lenovo should have fixed this problem already with ATI.
John

Lenovo n200 - problems resuming from sleep on Win7

Ok, so I have a 3000 series n200(the so-called ValueLine nowadays), and I just installed Win7. All good til now. Just that when I resume my laptop from sleep, the screen won't light up. All the other functions seem to start pretty good, but not the display, it remains black, no change. And I don't know for sure if it's sleep or hibernate, just that I'm pressing the power button, so this must mean sleep.
Oh, and another thing, I cannot find the correct and up-to-date drivers and software for the fingerprint reader on this model for Win7.
Anybody got any ideas about these 2 issues? Many thx in advance, guys!

I had that problem on two Lenovo laptops - R500 and now T500, but I only have it when the system goes to sleep because of inactivity, when it goes to sleep on-demand everything works. Both laptops have ATI 3xxx gfx cards and I suspect that that has something to do with it. The solution that works for me is whenever it resumes from sleep with a black screen I wait for it to fully start (about 3-5 secs), then hit Fn+F4 to put it to sleep on-demand and then wake it up again via the power button. It's a long way around but it saves me from rebooting.
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T410s won't wake from sleep

Hi,
I recently purchased a used t410s and did a clean reinstall for windows 7. I've put on most necessary drivers and I keep having some issues with sleep mode.
When I put it to sleep via hotkey or closing the lid, most of the time it won't wake up. It blinks the hdd, power button and even tries to start/check the empty dvd-rom, fails after 1/2sec and nothing, it tries again after several seconds, keeps failing. This loop ends when I force shut it down with the power button and restart.
all-in-all, it looks exactly like this: http://www.youtube.com/watch?v=48Mi4tqUaZc
I've read other boards about that laptop, but found no solution. I tried another clean install with only necessary drivers but nothing. Currently, I have 0 programs installed and using my other laptop for information or solutions.
t410s is I520m; 4GB ram, 128GB Toshiba SSD, intel HD video.

Hi Maus,
If you have a fingerprint reader you may like to update the driver. A link to the driver can be found here:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=SF13-D0217
I had problems resuming from sleep mode but I also had problems shutting down. Updating the driver solve my T540p problems.
Regards,
Bob.

T440S OSD Brightness control failure after resume from Sleep

Hi,
I have owned a T440S since late 2013.
Relevant Details:
T440S
Model : 20AQCTO1WW
OS : Windows 7 professional (original installation by Lenovo)
Latest Drivers installed as of June 2014 - including HotKey and Power Management
HotKey ver : 8.30
Power Managment : 6.65.1
Since receiving this laptop, OSD birightness control has always failed to work, i.e. does not appear on the screen
when using the Fn+F5/F6 key combination nor does it control actual screen brightness AFTER FIRST resuming from sleep
mode.
Sequence of steps that demonstrates the above symptom:
1. OSD brightness works fine after reboot
2. Putting the machine to sleep (I do not use hibernate) for a duration longer than a few minutes
3. Open lid the first time, hit Fn to resume machine
4. Pressing Fn+F5/F6 key combo does not display the brightness slider nor does it control brightness
5. Closing the lid and opening it again, causes OSD brightness slider to flash brifely and is now fully functional
using Fn+F5/F6 keys
Your tech department should easily be able to re-create this issue on any stock T440S/Win7pro machine, as
I have seen others comment about this very issue across other T440/OS variants.
This very same behavior has been there since the beginning.
When is Lenovo going to FINALLY FIX IT ONCE AND FOR ALL?
Thx,
--Alon
Solved!
Go to Solution.

Try this hotfix:
https://support.microsoft.com/kb/2752407
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

Resume from Sleep / Hibernate issues

Hi all,
First time poster. I have a Helix and am running into a heap of resume from sleep (and hibernate) issues.
The sleep issues tend to happen overnight - I do not have this issue if I sleep the machine and then wake it up 5-10 minutes later (e.g. moving between meetings at work). However, when I attempt to wake the machine up in the morning, it fails to resume from sleep, and instead boots from scratch.
Typically, when the unit is in this state, the status led on the lid is rapidly blinking (which I believe means that it's trying to enter sleep) Since there is nothing in the Windows event log during the overnight period, I'm wondering whether it's trying to enter a deeper sleep mode and failing.
This happens every second day or so. Which is really frustrating as a tend to lose some work.
I tried enabling hibernate as a trial, to see if that would avoid the issue, but resuming from hibernate fails as well. At least I get a Windows event log entry for this (source: kernel-power. The unit fails to resume from hibernate with status 0xC000000D)
I have the September 10 BIOS update, and am running Windows 8.1 Enterprise (though I had the issue with Windows 8 as well).
Any ideas on how I can troubleshoot this?
Regards
AC

Windows 8: In Windows 8, the default shutdown behavior puts the system into hybrid shutdown (S4) and all devices are put into D3. Remote wake from hybrid shutdown (S4) or classic shutdown (S5) is completely unsupported. In Windows 8, NICs are explicitly not armed for wake in both the classic shutdown (S5) and hybrid shutdown (S4) cases because users expect zero power consumption and battery drain in the shutdown state. This behavior removes the possibility of spurious wakes when explicit shutdown was requested. As a result, Wake-On-LAN is only ever supported from sleep (S3) or hibernate (S4) in Windows 8.
Note that in Windows 8, hybrid shutdown (S4) stops user sessions but the contents of kernel sessions are written to hard disk. This enables faster boot.
http://msdn.microsoft.com/en-us/library/windows/desktop/aa373229(v=vs.85).aspx
From the Helix User Guide:
•Slow blinking: The tablet is in sleep mode.
•Fast blinking: The tablet is entering hibernation mode or sleep mode.
That was my reason for clarifying if hybrid-sleep was enabled; since it's the default setting and you noted that the LED was blinking fast. Does the LED ever stop blinking fast?
There can/may be multiple log entries during a normal sleep operation, because "the system uses the lowest-powered sleep state supported by all enabled wake-up devices." If one of those devices wakes the system (this does not mean power on) then the logs will report the devices and will likely return to a another level of sleep, but this does not mean full power loss or empty logs.
If the system has successfully entered sleep state, then you should see the following message in System Event logs.
Event 42, Kernel - Power
This system is entering sleep.
Sleep Reason: Button or lid
When the system is successfully woke you will see a System Event Log similar to this:
Event 1, Power - Troubleshooter
The system has returned from a low power state.
Sleep time: 2013-10-08T01:42:25.XXXXXXXX
Wake time: 2013-10-08T05:53:21.XXXXXXXX
However, there will be other events in the logs after sleep and prior to this wake period, such as hardware device issues(My helix has Bluetooth device warnings, nfc driver warnings and some other nondescript hardware errors), kernel messages (about boot manager, boot options, etc.).
Have you changed the behavior of the power button?
You also can program the power buttons so that by pressing the power button you can shutdown the tablet or put it into sleep or hibernation mode. To achieve this, you need to change your power plan settings. To access power plan settings, do the following:
From the desktop, tap the battery status icon in the Windows notification area.
Tap More power options.
In the navigation panel, tap Choose what the power buttons do
Follow the onscreen instructions to configure settings.
Lastly, when you updated to Windows 8.1, did you format the whole C:\ (mSATA) drive?
Helix: 3697 CTO.
Thinkpad user since IBM. I do not work for Lenovo or any entity working for Lenovo.

Resume From Sleep Login UI Problem

I'll keep this short and sharp.
Previously, when I would resume my mac from sleep, it would make the screen look similar to the normal login screen. With things spread out and nicly formatted. With the menu bar showing the essentials like network, time, and battery in the upper left.
Now, when I resume from sleep a small window appears telling me I need to enter my password to "unlock the screen".
What would cause this? Any applications that I might have installed without being aware?
I have restarted 2/3 times, and I will continue to do so for a short while more, in the hope that it can help me.
Oh. This is after resuming from sleep only. When I get to the normal login screen after turning it on, it's fine, and just as normal.
Thanks in advance!
~Before (yesterday)
~After (today) after multiple restarts

Hi buddy,
Its really hard to say something about this I can only say that I cant notice this problem on my Windows installation.
By the way: Do you use the Windows version from Toshiba or your own Windows installation?
Theoretically it could be a problem of your Windows installation or HDD itself Are you able to test another HDD or Windows installation that you can make sure its not a software problem?

Pavilion 15 Windows 10 won't resume from sleep

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