Pavilion 20" All in One b314 can't use TouchScreen ??

I can not enable the Touch Screen option for my new 12/24/2013 Pavilion 20' All in One SmartTouch b314. 
Contol Panel says "Pen & touch not available" ? 
This model does say it is a touch screen. Do I need to discounect my mouse to make it work ? 
Been through all options, and found nothing on line to make TouchScreen work. 
TYIA
Nick

I got mine for Christmas but I did pick it out. I looked at all the ones they had at best buy and this was the one that was on display and it was touchscreen. They were closed today so I will be calling them tomorrow. That is false advertising. Pretty mad.....

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