Pavilion 23 touch screen

I have a pavilion 23 touch screen. I am having trouble bringing up Windows using touch screen.

Hello @getawaymom2014,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues getting your HP Pavilion 23 All-in-One Desktop PC to startup using your Touchscreen. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
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Dunidar
I work on behalf of HP
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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HP Pavilion touch screen sleekbook 14 - Help touch screen stopped working

Hii have hp laptop - Pavilion touchsmart sleekbook 14 b150se - the device have a touch screen - it worked for about 6 months - then it stopped suddenly working after upgrading to windows 8.1 x64 (i.e. it worked in both windows 8 and 8.1 )then it stopped for no reasonwhile i was searching for drivers in hp site - i found an intersting driver was for windows 8 ( not 8.1) -which worked perfectly in windows 8.1 !! AUO Touchscreen Firmware as in descriptionThis package provides the AUO Touchscreen Firmware Update for supported notebook models running a supported operating system. Link:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-122590-1&cc=us&dlc=en&lc=en&os=4132&product=5395092&sw_lang= well when i installed this driver - it told me to don't touch screen and remove protective film - then it did a erase to existing firmware - then flashing a new one - i mean it's not a normal update for windows it do something in the touch firmware not in device manger after about 2 months - suddenly i wasn't able to move the screeen - it was moveing toward the upper left corner and the touch icon that appear when i touch the screen was there too without touching the screen !!
i did standby worked again for 2 min and then did the same upper left corner icon again - it did that a lot untill i did hard shutdown ( pressed power button for 5 sec cause the device stucked ) then the touch is dead i try to install the same firmware again - but it just open and close too fast - i got the files from the temp folder and when i see log it tell that when it check the firmware version it find it the same as installed so it skip installition
also when i go to system info - it tell me ( Full Windows Touch Support With 10 Touch points )i also see the driver under Human interface devices in device manger - when i disable it the Full wndows touch support line i system info dissapear so i know that it's driver and the device is connected also when i calibrate screen and touch it nothing occur i hope if someone help mesorry for detailed and long info but to get full info about the prob

Hi Slimon, I got the same issue as your prob that after the AUO firmware installed, then I ran over the internet to look for a solution. I tried tons of them but finally your way helps. Thank you! If the touchscreen of your laptop has been not working yet, you'd better try to erase the current one in the system, then re-install the firmware one more time. However, sorry I dont know how to erase it. You can probably create a new topic to post your question on this hp support forum and wish an upcoming answer helps. Good luck! Ray

Flash drive for new Pavilion touch screen

I have a new Pavilion touhsmart laptop, 15-no47cl. Need to make recovery disk. I have a sandisk usb flash drive for 2.0 GB. Don't know if it will work. The Instructions don't tell you what to buy.
I would appreciate any help/ It has Windows 8.1 which I'm supposed to update too....but it tells me there could be problems with the update. Have not done it so far.
Thanks
This question was solved.
View Solution.

Hi,
You need to buy a 32Gb thumb stick. Yo need around 24Gb but I don't think you can buy 24Gb stick on the market today. 2Gb is too small.
Regards.
BH
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My HP Pavilion 23 touchsmart all in one touch screen is not working

My HP Pavilion 23 touchsmart all in one touch screen is not workin. I have restored the system. I didn't see any place in the pen and touch to disable or enable and not sure if i should instill drivers. What can i do?

Hello @junk4are,
I understand that you are having issues with your HP Pavilion 23 Touchsmart Desktop PC's touchscreen and are wondering if you should install your drivers. I would certainly recommend that you do so. I would be happy to assist you, but first I would encourage you to post your product number for your computer as there are various versions of the HP Pavilion 23. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Where are the Touch Screen Drivers for HP Pavilion TouchSmart Notebook PC

I have a HP Pavilion 15-n210dx TouchSmart Notebook PC (ENERGY STAR)
Need the Touch Screen Drivers, where are they?
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Thank you for your quick response.
None of the offerred solutions work, please see screen captures.
First Screen Capture: Computer does not recognize that a TouchScreen is an active device. [This indicates a driver is damaged and/or missing]
Second Screen Capture: There are no Tablet PC Settings available. [This confirms that the driver is missing]
HP needs to upload TouchScreen Drivers to its' support downloads immediately.

Pavilion 23tm Monitor touch screen not working

Hi, We bought a Pavilion 23tm Monitor today and touchscreen is not working.
Chat to one of your tech support and he remotely access my computer and tried to get it working but failed. So he told me to go to australia website. I tried to get contact through technical support but when I get to the page to find the product it can't find the product. I've put the Product name and even the Product number but no luck.
Can someone please help me enable the touch screen on the monitor pls.
I am using a laptop and connected the laptop through HDMI.
I have installed the cd that came with it also.

Hello Belle07,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues getting your new HP 23tm Monitor working and are looking for Technical Support in your area. I am providing you a link to thTechnical Support Contact Page for Australia.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Turn on Touch Screen Pavilion 23

I have a Pavilion 23-B219c. Have only had it about 2 weeks. I think, when I first set it up, there was a question about INPUT, and i selected "mouse". But now the touch screen doesn't work. How can i turn on the touch screen capabilities? Thx.
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Hi RobKes/
Select models of this computer offers Touchscreen. Your manual click here.
If you are not sure if this is a Touchscreen model or not. you can check in the Control Panel. Press the Windows key +C to open charms, type in control panel. Open the control panel. Select system and security and open. Select system and open. This screen should tell you if it is a Touchscreen or not. If this is not listed as a touchscreen and you wanted that option, you may want to consider returning this model and getting one with that option. If this is a touchscreen model and you are still not seeing the Pen and Touch settings. you can either return to Best Buy as you suggested or as it is only about 3 weeks old it would be in warranty and you could call HP support. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. click here. Please let me know the outcome
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Stylus for HP Pavilion X-360 touch-screen notebook.

I would like to know if there is a Stylus device for an
HP Pavilion X-360 Notebook with touch-screen.

Hello amajasteak,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are experiencing the same issue with your touchscreen not working as it should. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

HP Pavilion 15-p042ax Notebook PC - touch screen

HP Pavilion 15-p042ax Notebook PC - can the HD screen be touch screen active?

Hi,
I can't find its specs from the following link:
http://h10025.www1.hp.com/ewfrf/wc/product?cc=au&dlc=en&lc=en&product=7393295
but normally the Envy 15 has touchscreen not for the Pavilion 15 series. Before buying a machine, you need to do a research, from Pavilion to Envy with TS may only cost you a bit more. Updrading it now may cost you up to 4 times that amount.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Touch screen not working on my new HP Pavilion Notebook 15-ab019na

I putchased this HP Pavilion Notebook yesterday. When I switched it on the touch screen was working. After it automatically installed Windows 10 it has stopped working. Please help. So annoying. Angus

Unfortunately, I was not able to find a Pavilion B960 on HP's site.
If you do not mind, please provide the product number? NOTE: Do not provide the serial number.
What is the exact error message you are getting?
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HP Pavilion 11-h010nr x2 PC (Touch Screen not working)

Product Name: HP Pavilion 11-h010nr x2 PC
OS: Windows 8
I have a HP Pavilion 11-h010nr x2 PC for about 20 days now. I noticed that the touch screen function is not working. I did run the HP PC Hardware Diagnostics (UEFI) tool and the touch screen worked during this time. I asume the problem must be Windows 8. Any help would be greatly appricated.
Thanks
Pipwax

Hi pipwax,
I saw your post regarding the touchscreen problems and I have a couple of ideas. I have included a document below with some troubleshooting. If that doesn't work there is another link to a download to help with a similar issue in Windows 8.1 but the downloads work for Windows 8.
Troubleshooting Touch Screen Issues in Windows 8:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03488148#N65
Touchscreen Intermittently Nonresponsive:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04072204&tmp_task=solveCategory&cc=us&dlc=en&lc...
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

In win 7 multi touch screen on Pavilion dv3 2370ee is not working unable to find drivers in HP

I restored the Laptop and the Touch screen stopped functioning completely I have tried all the available drivers on HP but the Touch screen is not functional, I am running windows 7 64bit Home eddition,
In HP Assistance there is no Driver updates found.
As a last resort i googled and it diverted me to http://www.official-drivers.com/installer/?seed=hp&gclid=CMCi9MDS26wCFcUa6wodmkEt0A which says official site for HP drivers and looks a like HP website and demanding us to pay, is this a HP site and do i have to pay for the latest driver update.
This it the screen shot for device manager.
Can some one guid me through.
regards
Manoj

The problem was resolved,
I did 4 things i am not sure what made it to work
1) I installed the WACOM driver for touch screen and pen.
2) Installed win7 SP1 (restarted but not functional)
3) Installed 10 to 12 HotFix from microsoft site.
4) I uninstalled the Synaptics Pointing Device Driver.
At last i restarted the pc and it started working.
regards
Manoj

HP Pavilion 11 x360 - touch screen not working after upgrading to Windows 8.1 Pro

I installed windows 8.1 pro and now my touch screen isnt working. i checked system screen and it says NO PEN OR TOUCH INPUT AVAILABLE
and i have 2 keys swoped on my keyboard. The @ and " i

Hello theow,
Welcome to the HP Forums!
I understand the touch screen on your notebook is not detected after updating to Windows 8.1.
This would be the best place to start: Troubleshooting Touch Screen Issues in Windows 8. This is a great document that covers touchscreen issues from start to finish. Do not be alarmed that it states the document pertains to TouchSmart PC's, as the steps are the same.
It would also help to know which product you are using so I can give you more detailed information, such as driver downloads.
For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number?
Hopefully this gets you going!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Touch screen not working after installing windows 8.1 hp pavilion ts 15-n200se laptop

touch screen keybord is comming but touch screen is not working no responses...plz help me

Hi @jewaxen
Welcome to the HP Forums!
It is a fantastic place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that your touchscreen is not responding.
Was there any changes made before this issue occurred?
Have you checked for viruses or malware? Microsoft Malicious Software Removal Tool
Have you ran the HP Support Assistant to aid with HP updates and resolving issues?
Have you tried using Using automated troubleshooting (Windows 8)
Here is a link to Troubleshooting touch screen issues in Windows 8 that will guide you through some steps.
If after completing the steps in the above link the issue remains, I suggest contacting HP support for further assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Connecting a touch screen monitor to Pavilion 17 e-137cl

I'd like to use touch screen capability on when I have an exterior monitor connected with that capability (Acer T232HL). It has Windows 8.1 updated but I cannot find a way to initiate pen and touch to the exterior monitor. Is this possible?
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Connect the usb cable that the display came with between the port in the back of the display and your notebook.
After you do that, Windows should recognize the device and install the appropriate drivers on its own.
Read the discussion at the Acer Communities forum on this.
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2015 Microsoft MVP - Windows Experience Consumer

Pavilion 23 touch screen

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