Pavilion 7 Bad Hard Drive, How to reinstall HP software on new Hard Drive?
Hi, I have a 2 1/2 year old p7 1247cb running Windows 8 Pro x64, just out of warranty, and the Hitachi internal hard drive is failing (eightforums.com helped me with diagnostic tools). I am replacing the HD and want to reinstall the whole system that was on the machine when I bought it. It came with Windows 7 and a promotion for free upgrade to Windows 8, which I did. I have my Windows 8 Key Code and have borrowed the installation files for Windows 8.
This is the first time I've done this sort of replacment, and I am wondering whether it's possible, or even desirable, to get all the manufacturer-installed drivers and software back on the new HD, or should I just let the Windows install search for all drivers for me?
Until the HD started failing, this was by far the most reliable desktop setup I've ever used, and I am wary about whether the new system, with cobbled-together drivers, will be as stable and reliable as what I had with the manufacturer-installed software and drivers,
Plus, as an aside, I want to vent for a moment that it seems crazy to me that a hard drive should start failing after just 2.5 years! This bundle was sold as a gaming system (it's never used for gaming, but the specs were what I wanted), and while it gets heavy use (mostly streaming video, wordprocessing, photo/video -editing and storage), I was surprised to encounter a hardware issue only 6 months past the warranty.
Any assistance is appreciated.
Hi,
Hard drives are mechanical and do fail. It's quite common in the industry and not just with HP.
Be sure that the new hard drive is not an advanced format hard drive and is not greater than 2TB.
Back up your data to external media if you can. If not then you will need to later use for backups.
Be sure to create the external HP recovery media (this should have already been done right after you received your PC).If you don't have the external recovery media then order it from HP. HP Recovery Disks. Performing a HP System Recovery with Windows 7
Replace the hard drive and then boot up the external HP recovery media and recovery your PC back to a factory day one condition.
Now you can reinstall Windows 8 using your "borrowed Windows 8 media".
There may be other ways of installing Windows 8 but I have given you the text book method. A generic key method, mentioned by me on this forum long ago and just recently revisted by another forum member may work.
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Windows 7/8 UEFI/Legacy mode, MBR/GPT
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I was very disappointed to read about your experience when taking your phone in to the Geek Squad for service. I agree with avm5689, purchasing the Geek Squad Protection plan is a great way to protect your investment in a product that is so necessary to our everyday lives. The agent should have known exactly what steps to make the exchange an easy, and smooth process, and I sincerely apologize for the frustrating experience you received instead.
I assure you every single post on the forum from our customers is of utmost importance to us, and we are always happy to help in anyway we can. As per the terms and conditions of your Geek Squad Protection plan, you should receive one battery per the life of the plan, and you can order it simply by calling our Partstore. As I mentioned previously, this is something the Geek Squad agent should have explained to you, or as the mobile specialist did, call them for you, and I'm truly sorry this wasn't handled in that manner causing you to waste a lot of time at the store. Using the e-mail you registered on the forum, I was able to locate the service order, and I will be documenting your experience for further training opportunities.
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How can reinstall hp software on new hdd ssd more small?
how can reinstall all software hp on new hdd ssd if the new hdd is more small and don 't can use hp recovery media or recovery dvd make with recovery manager?
When requesting assistance, please provide the complete model name and product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of the computer, inside the battery compartment, or on the BIOS startup/setup screen. Please do not include the serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
If your computer came with Windows 8, it may be possible to install the SSD and run your HP Recovery Discs successfully. If successful, your SSD will be partitoned with an OS partition and other partition. If this doesn't work you may be able to download Windows 8 OEM and install that, however your computer will have no HP customization and you won't be able to install any HP value-added software.
If your computer came with Windows 7, it is unlikely that your will be able to run your HP Recovery Discs successfully on the SSD. You may be able to download and install Windows 7, however your computer will have no HP customization and you won't be able to install any HP value-added software.
In both cases you may be able to "clone" the factory hard drive to the SSD.
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
Frank
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