Pavilion d6 with Beats Audio and Windows 7: the Sound Stops When Headphones are Removed

The sound works fine, then I put in headphones and usually the sound plays fine, though sometimes it stops working after making a repeating sound for a second.  When I remove the headphones the sound will not come out of the speakers and if I plus the headphones back in no sound comes out.  The only way I can get the sound to work again is to restart my computer.
If I run the sound troubleshooter it doesnt detect a problem.  I tried the fix in this thread http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and​-Audio/Beats-audio-pavilion-dv6-No-sound/td-p/2169​..., but that didn't work.  I would really appreciate a solution, thanks a ton!

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When done, shut down the notebook by holding down the left Shift key as you click on Shutdown to temporarily prevent a hybrid boot.
Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 20 seconds.  Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers/HP' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Similar Messages

  • My dv7 -4165dx came with beats audio and my speakers sound horrible

    my dv7 -4165dx came with beats audio and my speakers sound horrible,can i fix it

    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY 15-j011dx Notebook and issues with the Beats Audio. Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that might need updating.
    Here is a link on troubleshooting the sound.  It has a number of great troubleshooting steps including using the built-in Windows troubleshooter.
    1. Right click the Speaker icon in the bottom right corner by your time.
    2. Click Playback Devices.
    3. Click Speakers.
    4. Click properties.
    5. Click the advanced tab on the Properties window.
    6. Change the Default Format drop-down to the highest quality.
    7. Apply the properties.
    8. Click OK to close the properties window.
    Hope this helps with the sound.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • I was working with my Apple IPad 4G suddenly the sound stopped,I flipped the back of device slowly and it started to work but not properly and again stopped working.

    I was working with my Apple IPad 4G suddenly the sound stopped,I flipped the back of device slowly and it started to work but not properly and again stopped working.
    Now it is not working even with fliping, is the problem with hardware or software?
    Is any soloution to solve the problem?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

    I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

    Put your phone in DFU mode,
    Hold the Power Button (3 secs)
    Continue holding the power button and also hold the home button (15 secs)
    Release the power button while continuing to hold the home button (10 secs)
    Your device should prompt with the "Connect to iTunes Screen"
    Restore.

  • Disabling sound equalizer and other effects on HP Pavilion DV6 with beats audio

    Hi
    We are using the DV6 with beats audio as a platform for our device.
    In order for us to do that, we need to disable every filter, equalizer, noise cancelletion, etc' on the laptop.
    How do we do that? any ideas?
    Thank you,
    Guy 

    Check the solution from the link below:
    [Fix/Workaround] Beats Audio Volume Problem (leveling/random adjustment etc)
    Warning !
    The above solution is risky. You will do this at your own risk.
    Before you will do anything please create a set of recovery discs.
              Resource:
            Using HP Recovery Manager in Windows 7
    Create a restore point. If something will go wrong you will be able to restore the system to the point where everything worked fine:
              Resource:
            How to Create a System Restore Point in Windows 7
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

  • HP Pavilion HPE with beats audio

    HP Pavilion HPE
    Beats Audio System
    Windows 7 Ultimate
    12Gb Mem
    i7x8 processor
    Two questions:
    what makes this machine "beats audio"?  I just have regular speakers hooked up?   (I didn't buy this computer for me.)
    Secondly - the original hard drive was replaced due to failure and a temporary drive installed.  what is a recommended setup with one regular drive but fast (1Tb is plenty of room).
    Thanks.

    When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the side, back, or bottom of your computer.
    Beats Audio is nothing more than Beats tailored hardware paired with Beats Audio software.
    The recommended setup is what was original installed in the computer and the use of your HP Recovery Discs to return hcomputer to a factory like state.
    Please click the white KUDOS star to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • HP Pavilion dv6 with Beats Audio. Sound is disappoint​ing, no bass at all.

    Windows 7 Home Premium
    Any solution, configuration, updated drivers?
    I have selected the Boost Bass check box, but still the sound seems like coming from a can...
    Thanks.

    Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
    http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&​lc=en
    Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Beats audio and Windows 8

    Product Name: HP P6-2133W
    Product Number: QW728AA#ABA
    My Question is if i choose when Windows 8 (RTM) is Released on October 26th, and i pay for $14.99 Windows 8 Pro 64bit upgrade, if i choose to do a clean install on this HP PC, would i lose my Beats Audio sound on here?     Antivirus i plan on using i think built in Windows Defender in WIndows 8 as well.  
    Just finding out ahead of time so i can plan the apporiate time, and have everything i need to have a successful upgrade to WIndows 8 Pro 64bit

    No problem. Also, when did you purchase your PC? If it was on or after Aug 17, you also qualify for a $15 dollar refund from HP after you upgrade to Win8.
    Details: https://h41201.www4.hp.com/AdLanding/us/en/7305/
    I am an HP employee.
    "I'm looking for a laptop that looks like it's wrapped in super-rich, smoothed out tangerine peels." -TheMusicMaker

  • Audio - toggle on/off multiple sounds even when they are not currently playing

    I am wondering if there is a way to stop toggle all sounds even if they are not playing.
    What I mean by that is I have several sound files that play one at a time when a slide comes in. I can toggle on/of the current sound but what if I want to toggle all sounds on/off in the compostion even if they are not playing so that when I go to next slide it will be on or off depending what was chosen on the previous slide?
    One of the problem would be that I do not want all sounds to be turned back on at the same time but only the current one but I still want to be able to turn off all the sounds if the user decides he does not want to hear sound while at the same time I want the sounds to load automatically on each slide if he has decided to have sound.
    Hope this makes sense.

    didn't have the time to test this code yet.
    but it should work.
    Html5 audio can not be accessed by class, it can only be accessed by id.
    so i made this code
    $( "audio" ).each(function() {
    var a = $(this).attr("id");
    var audioPlayer = document.getElementById(a)
        audioPlayer.pause();
        audioPlayer.currentTime = 0;
    this will find the id of the audios and pause them and reset the time to 0
    ( not really a way to officially stop audio )
    or you van just mute it with this code
    $( "audio" ).each(function() {
    var a = $(this).attr("id");
    var audioPlayer = document.getElementById(a)
        audioPlayer.muted = true;
    - Rob

  • I am not getting any sound from my laptop. I have a Pavilion dv7 with beats audio.

    I am not getting any sound from my laptop.

    Try a hard reset.Disconnect all external devices first.
    1-remove power cord and battery
    2-press power button for 30 seconds
    3-reinstall only power cord for first startup.
    4-power on
    `````````````````````````````
    If still no sound,
    Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & install the latest Audio driver.
    http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • My Mac book pro screen is black and I get a start up chime and can hear the sound changing when I ouch te buttons to change it

    How do I make the Mac book work

    1. Power off  the computer using power button, Wait a while. Reatart.
    2. Press F2 key couple of times.
    3. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
        If this doesn't help. contact Apple.
    Genius Bar reservation
    http://www.apple.com/retail/geniusbar/

  • Using Icloud with Outlook 2007 and windows 7, I cannot get my calendar to list the scheduled appointments as it used to do before I cloud.  The to do bar just shows no upcoming appointments when my calendar is filled with them.  How do I fix this

    Since using ICloud with Office 2007 and Windows 7, the to-do-list will not show any appointments.  If has the notation that no appointments are available?  My calendar is full of appointments.  How do I correct this?

    I don't have a password on my phone. After attaching the phone to the Windows 7 computer, my DCIM folder is always empty. Here's the solution:  While the phone is plugged in to the computer, pick it up and select the Photos application. A dialog box appears and asks if you trust this computer. Obviously, select the "Trust" option. Then the photos will download. If you have a password on your phone, I'm guessing you have to enter it before you open the photo application.

  • Front panel audio wont mute rear audio when headphones are in.

    Hello,
    As the title says my sound isn't muted on the rear speakers when I plug in my headphones. The front panel audio didn't work at first, it said in the manual to disable front panel jack detection. Once I did this the audio came through the front panel, but is not muted at the rear, so I have sound from both the headphones that are plugged into the front and the speakers that are in the rear. The option to mute the rear output when headphones are plugged in is enabled, the speakers are plugged into the green jack, the rear speakers are set to stereo line out and the front is set to headphones.
    Can anyone help, at the moment I have to keep unplugging the speakers to listen through the headphones without disturbing anyone else, which with the placement of my computer is not convenient.

    Hello,
    I have used the link, but the drivers just install the same one I already had (both the rar and the exe do this), even if I remove the previous drivers via programs and features. Unfortunately the problem still persists, I am really stumped as to what is causing it. I am not sure if I have AC'97 or HD Audio connectors on the front of the case, as the case came with absolutely no documentation. I have provided a link to the manufacturers website if that could help in anyway.
    http://www.xionusa.com/Product-case-Xion2.asp

  • HP Pavilion dv4 Notebook 5009 tx,PC problem with Beats audio

    Hi ,
    I have problem with the Beats audio from morning onwards on my PC running windows 7 Home, I even uninstalled some of the latest updates from windows, audio icon is showing (x) in redmark, i have uninstalled IDT audio but the problem still perstists, Please help me to resolve.
    Thanks
    Bhargava
    email id : [Personal Information Removed]
    Mob No : [Personal Information Removed]

    Hi @Bhargava449
    I saw your post regarding the problem with your Beats Audio and I will be happy to help. Use the HP Recovery Manager to Restore the Original Drivers look for the IDT High-Definition Audio driver. I have had success using this method to restore the Beats Audio with other customers using this method.
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • Beats audio on windows 8.1

    Hello sir,
    I'm Charan from Hyderabad.
    I recently purchased a HP Pavilion 15-P001TX notebook pc around a month ago..
    It came with beats audio.. but, after about 10 days of purchase, i've downloaded and installed "realtek HD audio" from the internet..
    Few days back one of my friends advised me to uninstall it as beats gives the highest quality sound.. I did so..
    After that i observed that my lap is giving significantly low sound with poor quality.. i then searched for my beats software in my start menu thinking to set volumes up in that..
    But i couldn't find it anymore.. Nothing with the word 'beats" in my lap
    Please tell me how can i get it back.
    thanks in advance!
    Product Details:
    HP Pavilion 15-p001tx Notebook PC 
    Serial Number:   [Edited for Personal Information]
    Product Number:   G8D90PA
    This question was solved.
    View Solution.

    Hi,
    Download and reinstall the audio driver on the following link - this will also reinstall the Beats Audio interface.
    http://ftp.hp.com/pub/softpaq/sp66001-66500/sp6610​7.exe
    When the installation has completed, restart the notebook.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

Maybe you are looking for