Pavilion dm4-2165ds CD/DVD doesn't recognize disk after recovery

I had to do a revovery from CD and after the recovery the CD/DVD drive doesn't recognize disks. The drive keeps saying to insert a disk. The disks are able to be read on other computers.

Hi,
Please try Run now from the following link:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
Regards.
BH
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Pavilion dm4-2165ds CD/DVD doesn't recognize disk after recovery

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