Pavilion DV6-1211em Unable to power off

Can any one please help?? I have a Pavillion DV6-1211em laptop and when I shutdown from Windows the software shuts and the wireless light goes out but the media touch buttons and the HP logo on the lid stay alight draining the battery?? I have installed windows 7 but it was the same with Vista.
Thanks

Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

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Hi @ibalpha ,
Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilion dv4 Notebook and issue with the Boot time. I would restore the BIOS with this document selecting the reloading the BIOS default settings. This should restore the quick boot option in BIOS.
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Hello @CocoJoe,
I understand that you are getting a 'Power Button Lock-out' error when you push the power button on your HP W2371d 23-inch Diagonal LED Backlit Monitor.I am providing you with some steps you can try below:
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Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
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Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
IDT Audio Driver - Windows 7.
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again and check if the mute led now changes colour correctly.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hi there smdsue,
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Pavilion DV6-1211em Unable to power off

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