Pavilion dv6-3130tx Blue Screen (BSOD) on adding RAM to second slot

Hi there,
I own a HP Pavilion dv6-3130tx with total of 3gb of RAM, one 1GB chip and one 2 GB chip. Recently I have been getting a lot of system crashes/freezes and occasional Blue Screen of Death (BSOD) with a variety of error messages. On contacting HP care in India they said to check the RAM chips and the slot for any problem. I have identified that the second slot is one creating the problem as the system crashes if use any one of the chips on that slot while both the RAMs work fine on the other slot.
Additionaly the RAM port/slot cannot be replaced as such, and since it is out of warranty getting the motherboard replaced isn't an alternative either.
So does anyone have any idea what might be the best way out of this problem?

Did the 3GB of RAM come with the computer or did you upgrade it at some point?
What version of Windows are you using?
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

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We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers
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Tips for blue screen (BSOD) errors with Windows Vista and Intel Turbo Memory on T61/T61p

Important note: The symptoms and solutions described below address only a small subset of the possible causes for blue screen errors, aka BSOD. This information can help address blue screen errors specifically related to Turbo Memory, but may not solve errors related to other issues. Please read through the instructions completely, make sure they apply to your system, and after attempting the solutions please post back with your feedback for the community.
Some users may experience random blue screen errors with ThinkPad
systems running Windows Vista with Intel Turbo Memory hardware. These
blue screens may occur during normal usage on the system or they may
occur when booting into Windows Vista. Blue screens related to the
Intel Turbo Memory hardware may reference a stop code of 8086 with
memory address locations of {0, 0, 0, 0}.
There are two main steps that you can take to help resolve blue screen issues related to Intel Turbo Memory.
Step 1: Update Intel Turbo Memory Driver
If the driver version is before version 1.0.1.1004-7.0.3.1001, please
update to this version.
To determine what version of the Intel Turbo Memory driver is installed:
1.    Click Start, then click Control Panel.
2.    Click System and Maintenance.
3.    Click System.
4.    Click Device Manager.
5.    Expand the Storage controllers category.
6.    Double-click Intel Flash Cache Logic Chip.
7.    Click the Driver tab. Then you will see the driver version (for example, 1.0.1.1004).
The new driver and installation instructions can be found here.
Note: The Intel Matrix Storage Driver is updated with this package.
Step 2: BIOS version
If your BIOS version is older than those listed below, please update to the version listed.
How to check your BIOS version:
Turn off the system.
Turn on the system.
While the To interrupt normal startup, press the blue ThinkVantage button message is displayed at the lower-left area of the screen, press the F1 key.
The
BIOS Setup Utility menu will be displayed. If you have set a supervisor
password, the BIOS Setup Utility menu appears after you enter the
password.
Check BIOS Version and Embedded Controller Version.
Turn off the system.
System BIOS versions:
ThinkPad T61/T61p (14.1 inch widescreen with IEEE 1394 model) - BIOS version 1.22 (7LET52WW)
Please
remember that these updates do not solve every possible system blue
screen, but they do resolve several problems related to the Intel Turbo
Memory driver.
Message Edited by Tim_Lenovo on 11-30-2007 07:03 PM
Tim Supples
Lenovo Social Media
Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorse

Thanks Tim,
I do have my T61p fully up-to-date to the latest drivers and updates (via System Update and the Drivers&Software web page when the former is not that up-to-date).
At the moment the most recurrent problem is this:
http://forum.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&thread.id=55
which has been longly speculated here:
http://forum.thinkpads.com/viewtopic.php?t=47755
My other angst is the boot-time chkdsk hang-up problem:
http://forum.thinkpads.com/viewtopic.php?t=52765&highlight=chkdsk
I just wonder if this purely a Vista issue when using NV cache, the disk spinning down at almost exactly 1 hour from the beginning of the chdsk operation seems too much of a coincidence.
This is my T61p configuration:
Intel Core 2 Duo T7700 2.4GHz
BIOS version 1.26-1.06
4GB RAM 2 SO-DIMMs
nVidia Quadro FX 570m with 512MB VRAM
WUXGA LCD
Seagate 7200.2 160 GB
4GB RAM 2 SO-DIMMs
Windows Vista Ultimate 32bit (waiting to move to 64bit)
thanks,
andrea
Message Edited by abarbieri on 12-05-2007 03:48 PM
T61p - 15.4" - T7700 - FX 570M 256MB - 4GB RAM - ST916023AS - 4965AGN - BT - FPR - 9 cell - Vista Ult. x86
T21p - 14" - PIII 850MHz - S3 Savage/IX 8MB - 512MB RAM - 100GB 7200rpm - WinXP x86

Tips for blue screen (BSOD) errors with Windows Vista and Intel Turbo Memory on X61/X61s

Important note: The symptoms and solutions described below address only a small subset of the possible causes for blue screen errors, aka BSOD.
This information can help address blue screen errors specifically
related to Turbo Memory, but may not solve errors related to other
issues. Please read through the instructions completely, make sure they
apply to your system, and after attempting the solutions please post
back with your feedback for the community.
Some users may experience random blue screen errors with ThinkPad
systems running Windows Vista with Intel Turbo Memory hardware. These
blue screens may occur during normal usage on the system or they may
occur when booting into Windows Vista. Blue screens related to the
Intel Turbo Memory hardware may reference a stop code of 8086 with
memory address locations of {0, 0, 0, 0}.
There are two main steps that you can take to help resolve blue screen issues related to Intel Turbo Memory.
Step 1: Update Intel Turbo Memory Driver
If the driver version is before version 1.0.1.1004-7.0.3.1001, please
update to this version.
To determine what version of the Intel Turbo Memory driver is installed:
1.    Click Start, then click Control Panel.
2.    Click System and Maintenance.
3.    Click System.
4.    Click Device Manager.
5.    Expand the Storage controllers category.
6.    Double-click Intel Flash Cache Logic Chip.
7.    Click the Driver tab. Then you will see the driver version (for example, 1.0.1.1004).
The new driver and installation instructions can be found here.
Note: The Intel Matrix Storage Driver is updated with this package.
Step 2: BIOS version
If your BIOS version is older than those listed below, please update to the version listed.
How to check your BIOS version:
Turn off the system.
Turn on the system.
While the To interrupt normal startup, press the blue ThinkVantage button message is displayed at the lower-left area of the screen, press the F1 key.
The
BIOS Setup Utility menu will be displayed. If you have set a supervisor
password, the BIOS Setup Utility menu appears after you enter the
password.
Check BIOS Version and Embedded Controller Version.
Turn off the system.
System BIOS versions:
ThinkPad X61 or X61s - BIOS version 1.06 (7NET25WW)
Please
remember that these updates do not solve every possible system blue
screen, but they do resolve several problems related to the Intel Turbo
Memory driver.
Tim Supples
Lenovo Social Media
Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorse

Dear Tim,
First off, many thanks for the tips for resolving BSOD with Vista + Turbo Memory on X61. I've been suffering from this BSOD for countless times since I bought in my X61 7673-CW9 in April 2008.
Even prior to having the pleasure to visit this wonderful forum, I followed both steps as indicated, and updated my Intel Turbo Memory driver to 1.5.0.1013 and my BIOS to 7NETB4WW (2.14). However, the BSOD recurrs.
For the past two months, I've recovered my system to factory default settings using Rescue and Recovery for over twenty times, each time with the latest Intel Turbo Memory driver and BIOS. Notwithstanding that, BSOD recurrs.
During these painful experiences, I tried two options: 1) making my X61 up-to-date by using System Update and Windows Update (including Vista SP1 or excluding Vista SP1); 2) keeping my X61 the status as factory default (i.e. without updating through either System Update or Windows Update (the automatic/scheduled update function of both is turned off)). In either case, BSOD recurrs.
I'm 100% positive that the BSOD does not arise from any hardware or software/firmware I install. I never install any hardware (e.g. RAM). And, it is not caused by any software/firmware I install: the clear and unequivocal evidence is that at one time,I encountered BSOD while having restored back to factory setting and booting for the first time.
I live in Taiwan, and I seldom heard this BSOD here.  All of my friends (as most of Taiwan residents) using X61 operate in Traditional Chinese environment, whereas I operate in English environment. In Taiwan, when booting for the first time after purchase/recovery, the Windows Vista Business system provides for lanuage choice (Traditional Chinese or English), and, once chosen, the language cannot be altered later on (unless, of course, the system is restored back to factory default settings).
My system specs are the same as the day I purchased it and are listed below (as I'm not sure if my machine type X61 7673-CW9 is applicable outside Taiwan):
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.4GHz
Memory: 1.00 G.B.
System: Windows Vista Business (32-bit)
Hard Drive: 160 G.B. @ 7,200 r.p.m.
And, of course, with Intel Turbo Memory 1 G.B.
I contacted the Lenovo support staff here in Taiwan for countless times, but they seem to be clueless. I learned that some friends at this forum downgraded their OS back to Windows XP, but I chose not to. The reason is simple: my purchase price for X61 7673-CW9 includes the Intel Turbo Memory, which cannot function under Windows XP (at least so far).
Therefore, I just wish to share my experience here and perhaps I can get some advice from you and other friends here. Any advice will be tremendously and enormously appreciated.
Kevin Chen @ Taiwan

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I couldn't find the actual prgoram in the Start menu (I don't even know if it exists).
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http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55152.exe
From here:
http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6c00-entertainment-notebook-pc-serie...
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Also, I tried downloding the HP MediaSmart for that, but the download failed for some unknown reason.
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This question was solved.
View Solution.

Hi:
See if this version works...
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_101310_2

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Hi
I'll try helping you with this,
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thanks,
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

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Aug 29 23:56:02 eric-lawrences-MBP-2 loginwindow[55]: DEAD_PROCESS: 55 console
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Aug 29 23:56:43: --- last message repeated 1 time ---
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Aug 29 23:56:44 eric-lawrences-MBP-2 blued[66]: Apple Bluetooth daemon started
Aug 29 23:56:44 eric-lawrences-MBP-2 fseventsd[59]: checkvol_last_modtime:XXX failed to get mount time (25; &mount_time == 0x1000b5358)
Aug 29 23:56:44 eric-lawrences-MBP-2 fseventsd[59]: log dir: /Volumes/ERICGLPC/.fseventsd getting new uuid: 640F51B0-A701-4DF7-84CD-9DE7DA23AD26
Aug 29 23:56:44 eric-lawrences-MBP-2 sudo[84]: root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Library/StartupItems/HWNetMgr/HWNetCfg
Aug 29 23:56:45 eric-lawrences-MBP-2 com.apple.usbmuxd[49]: usbmuxd-167.1 built for iTunesEightTwo on Jul 9 2009 at 14:02:00, running 32 bit
Aug 29 23:56:48 eric-lawrences-MBP-2 mDNSResponder[18]: SIGHUP: Purge cache
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Aug 29 23:57:07 eric-lawrences-MBP-2 ntpd[43]: time reset +0.640880 s
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Look forward to hearing from anyone.
Many thanks
Eric

JoePrairies wrote:
if anyone could perhaps shed some light on why this might have occurred?
Your Mac may have if you didn't erase the log files
Without that, it could have been anything.
-mj

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wanted to write that if the pointer is inside that box, then it turns and is a cycle, but when outside of the box, the pointer looks like a pointer, i.e. an arrow.
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Thanks and bye

Blue screen (BSOD) or black screen errors? Try these solutions.

If your laptop displays an error message on a black screen or "blue screen of death," and won't start up correctly, try the troubleshooting steps in one of the following documents: HP Notebook PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 8, 7) HP Notebook PCs - Error Messages Display on a Black Screen during Startup or Boot (Windows 8, 7) Black screen/blue screen error message examples include: STOP error codes (hexadecimal codes beginning with 0x, such as 0x0000007F)A fatal exception has occurredIRQL_NOT_LESS_OR_EQUALA problem has been detected and Windows has been shut down to prevent damage to your computerYour PC ran into a problem and needs to restart

My Hp laptop blue screen want start with password

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Thanks.
~margaret

Hi Magaret,
Your included printer drivers may not be Tiger-compatible which could be causing this blue screen...though I've never heard of a situation like this before. :\ Your best bet would to download any updated drivers from Epson's website and then trying to reinstall. According to the Tiger website, your printer's drivers aren't automatically included with Tiger. My printer isn't listed (a Stylus CX5400), but it installed perfectly with the upgrade from Panther. So uninstall any software that's relevant to your printer, and then either reinstall with Epson's updated drivers, or see if Apple included any with Tiger. Let me know how this works! Good luck.

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Processor failures can be have inconsistently. I have seen processor failures start with 1-2 second hangs in the OS to working one day and not at all the next.
The blinking code you have desribed is a beep code of one. Review the following table found here.
Caps Lock/Num Lock
1
CPU
CPU not functional
Reseat replace CPU.
Service
Caps Lock/Num Lock
2
BIOS
BIOS corruption failure
Restore BIOS from onboard backup (jumpers)
Service
Caps Lock/Num Lock
3
Memory
Memory module error not functional
Reseat memory modules (see next section).
Test memory from UEFI or BIOS.
Replace bad memory modules.
Service
Caps Lock/Num Lock
4
Graphics
Graphics controller not functional
Service
Caps Lock/Num Lock
5
System board
General system board failure
Service
Caps Lock/Num Lock
6
BIOS
BIOS authentication failure
Restore BIOS from onboard backup (jumpers)
Service
The options for a blink code of 1 is to reseat the CPU as you have already done or to replace the processor. Since the issue returns after reseating the CPU, it looks like the CPU needs to be replaced. Sorry.

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What did the normal maintenance include-any disassembly? I assume the laptop is still under warranty?
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Getting light blue screen during startup for 3-5 Seconds

I get a light blue screen during start up for about 3-5 seconds. It shows the spinning image for loading, once its done that goes away and then it goes light blue for couple seconds then back to the white page with the apple logo then brings me to the user login page. It also takes longer then usual to start up, load dock and the menu bar. I've read around and it seems people are saying its normal? but this just started happening.

Which model Macbook Pro do you have?
It also takes longer then usual to start up, load dock and the menu bar.
How large is your hard drive and how much hard drive space do you have left?
Go to your Account/Login Items and get rid of all you do not need.

Pavilion dv6-3130tx Blue Screen (BSOD) on adding RAM to second slot

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