Pavilion dv6-3243 Entertainment laptop....sound all broken up, stutters

went to the CBS site to watch a program..I've done it very rarely in past without problem......sound all broken up, and the picture seems to be in slow motion also.  Any suggestions, anyone running into this problem? Thanks in advance for any help!

Hi,
Try the following.
First, download the Flash uninstall utility on the link below and save it to your Desktop.
http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.
Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.
Close all browser windows before running the Flash installer.
Launch Firefox and see if you can now watch your CBS program Ok - if you can, close Firefox, open IE and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart IE.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    ||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
    //Click on Kudos if my reply was helpful and answered your question//
    ||-If my answer solved the problem please mark the topic as the accepted solution-||

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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