Pavilion-dv6-6c35dx Entertainment pc

I think i got a vires computer will not start up how do i do a RECOVERY dont have disks or back up
please someone help me need to recover some how

Hi:
Please read the info at the link below.
Recovery from the startup screen (during system boot)
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&jumpid=reg_r1002_us...
If the F11 method does not work, you will need to order a set of recovery disks.

Similar Messages

Half touch pad of hp pavilion DV6 -6c35dx entertainment pc

i own a hp laptop (hp pavilion dv6-6c35dx entertainment pc) and half of the touchpad does not work (the left side to be specific). the on and off button on it do not work at all (it does not light). i have uninstalled and installed the synaptic touchpad driver several times, but to no avail. i have even done recovery and still the problem exist. i now only use the rihgt side of the touch pad and the left and right click buttons. i need help to fix this problem

I too have this issue with only the top half of my touchpad working on my G62.
Can someone please tell us how to repair this ASAP ?
TIA!

Can i change graphic settings on a "HP Pavilion dv6-3161eo Entertainment notebook pc"?

Hi
I have a "HP Pavilion dv6-3161eo Entertainment notebook pc" and I run Windows 7 64-bit. Lately I bought a lot of games, and I was hoping to play them without any problems. I have been able to before, so nothing should get in my way for doing it now. But it seems that my graphic settings keep changing from time to time, since when I play, I get a lot of lagg, both online and offline. Sometimes I can play the games without any lagg, but the most times the games lagg when I play them. The times when I can play without any problems, I can also watch HD movies online, which I can't when i can't play the games without lagg. To make an example, I bought a game called "Elder Scrolls V: Skyrim". When the game starts up, it automatically "Detect your video hardware and set video options accordingly". The most times when I start up the game, it sets the video quality to "low quality", but sometimes it sets the video quality to "high quality". Those times, I can also play the other games without lagg. I am almost sure, it is because my graphic settings on the pc are being changed, but I dont know how, or how to do it manually. So is it possible to solve this problem and/or change the graphic settings manually?

You might have too many things running on the pc, such as browsers, music players, downloaders as you load the game which would explain the erratic behavior of the game checking your available settings.
PS, Skyrim Rocks, as does MW3
Signature:
I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.

Sound Issues HP Pavilion dv6-6158nr Entertainment Notebook PC

Hello,
I have HP Pavilion dv6-6158nr Entertainment Notebook PC with Windows 7 Pro 64-bit OS. Recently I noticed issues with how my volume control works. I am not sure if it's an application issue (Firefox 9/10) or audio drivers. While watching playing an audio file or watching video my default playback device is set to speaker, but as soon as I plugin my headphones both headphones and speakers will go to mute. Some times disabling and re-enabling the device will solve this issue, and other than that I also have to restart Firefox to get the sound back.
Tried installing all the available updates form windows, also reinstalled/update the sound drivers as n admin with no possible fix. Also as shown in picture below, when I try to make a Google call using Firefox I use built-in mike an headphones. During that time headphones icon will be appeared in the window shown below listed as communication device and disable both audio in/out.
Let me know if any further information is required.
Thanks.

First uninstall the audio driver:
Click Start and type device in the search field, then select Device Manager. >> Audio, video and game controlar >> right click and uninstall all values under it >> restart >> download and install the following drivers:
BIOS
Audio
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Where are the plus and minus keys on a Pavilion dv6-3150us Entertainment Notebook?

Where are the plus and minus keys on a Pavilion dv6-3150us Entertainment Notebook? Joe
Joe B.

Its on the keyboard somewhere on top center close to the number keys. To be straight, its just below F12 key.
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I am an HP employee!!

Pavilion dv6-3227cl entertainment notebook powers on but only has a black screen

An HP Pavilion DV6-3227cl Entertainment Notebook, that is approximately 2 years old and is running Windows 7 Home Premium, AMD Vision Premium, will power on but not boot up. The fan runs and the "caps lock" light flashes once approximately every 4 seconds but all I get is a black screen with no cursor or error messages. There are no beeps. The power supply indicator illuminates (white) for about a second, then turns to a dim orange when the battery is installed, but remains white when the battery is removed. However, the two indicator lights (I'm not sure what they are for) next to the USB port nearest the power indicator light illuminate as follows: the one on the left (as you are looking at the right side of the notebook) is white; the one on the right is orange. Both are fully illuminated (not dimly as the power indicator light). The power indicator light is not as bright as the other white indicator near the USB port. The notebook has booted up and appeared to be running one time since having this problem started, but I have not been able to get it to boot up again. I am told the battery is bad (it's my brother in law's notebook), but is it possible the problem is with the power source rather than the processor or motherboard? I appreciate your comments/advice on this matter. Thank you.
This question was solved.
View Solution.

Hi fejevitzky,
Your question, "Based upon that, I believe you are telling me you do not think it is the BIOS--is that correct?" Yes, as long as you dont see any "white" light reveal from LCD bezel back side while with blank screen state. LCD bezel is the cover around LCD, most design put LED modeule at the bottom side next to LCD. While back light is not on during boot up sequence, that means system doesnt have chance to get BIOS program running. It also means, it stuck at state of hardware bring up. Normally motherboard related.
I quickly checked hp.com and found some link that may help. Or 1-800-HP invent (1-800-474-6836) can save times. This forum only intends to quick/simply reply users questions. About another service and repair charge, I have to give you other links to reach.
HP Partner and Store Locator: (I try to search your city, but doesnt work well. Suggest you call for quick response)
http://www8.hp.com/us/en/store-finder/index.do
Contact info:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Contact HP:
http://www8.hp.com/us/en/contact-hp/contact.html
HP SmartFirend Services: (I saw it with price of service)
https://h30617.www3.hp.com/HP/home/index.asp?jumpid=in_r11682_us/en/hho/pps/suppgateway_gi_ob_ds_pd/...
Thank you so much. If you think my reply helps your product, please help to close this case once you feel comfortable. And, click "KUDOS".
I work for HP.

Pavilion dv6-1149wm Entertainment PC

Can I upgrade CPU (1.4 GHz) in Pavilion dv6-1149wm Entertainment PC ?

Here are the specs for your dv6-1149wm Laptop Computer. According to the specs, your computer has a 2.3GHz / 1.4GHz VISION Quad-Core A6-3400M Accelerated Processor with AMD Radeon HD 6520G Discrete-Class Graphics.
Referring to the processor section of the Maintenance and Service Guide, the following CPUs appear that they would be considered upgrades;
BEST: AMD A8-3530MX 2.60-GHz processor, (1.90-GHz
FSB, 4.0-MB L2 cache, quad core, 45 W)
BETTER: AMD A8-3510MX 2.50-GHz processor (1.50-GHz
FSB, 4.0-MB L2 cache, quad core, 45 W)
BETTER: AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB,
4.0-MB L2 cache, quad core, 35 W)
GOOD: AMD A6-3410MX 2.30-GHz processor (1.60-GHz
FSB, 2.0-MB L2 cache, quad core, 45 W)
Frank
Frank
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HP Pavilion dv6-6c57ea Entertainment Notebook PC windows 764 BitHome premium

Tried everything but my HP Pavilion dv6-6c57ea Entertainment Notebook PC has a stereo mix there.. I see it but playing music in a chatroom I own is not possible. I disable Logitech headset and try to make stereo mix default but no joy. Confusing also as I have Control Beats Audio settings on talkbar. Frankly no idea whether I need audio drivers or what.
Looking on HP Support and on sound card I have IDT High Def Audio... If anyone can assist I would be delighted. Have teamviewer too so would be be most greatful to even be remoted to sort this out
Thanks in anticipation

Hi david458:
Thank you for your post. I will be glad to help!
I understand that you did not do a backup and you are now having an issue. I am sending you a link to "Performing an HP System Recovery (Windows 7)" click here. and "Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 7)" click here. You can also order a Recovery kit from the driver download page click here.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Pavilion dv6-6c35dx - Sound not working after a HP Support update

Pavilion dv6-6c35dx with windows 7
I recently did a factory reset, and with the reset had to do all the updates. One of those updates from the HP Support assist was IDT High Definition Audio CODEC version 6.10.6381.0 on driver stwrt64.sys. And with that update i no longer have sound. When i put the cursor over the sound icon on the toolbar it says no headphones or speakers are plugged in. I already tried disabling and re-enableing the AMD HDMI output audio device through the control panel menus, didnt work, also it says its not plugged in. When i go into the hp supprt assist, to troubleshoot, to audio and sound, the status on the IDT says Error(52).
How do i fix this?

Hello everyone,
Thanks for posting on the HP Forums!
It would appear that you two are experiencing different issues. I will definitely address both of you!
First, I feel it would be wise to perform a System Restore. You can return the computer to a point before the issue existed. Here's how to do it: Using Microsoft System Restore (Windows 7)
If that doesn't work, then look at the below suggestions:
*Before any real troubleshooting, please put your computer in a clean boot state. This should prevent third-party programs from interfering. This document provides information on how to do it: How to perform a clean boot in Windows*
*Next, unlock a new Administrator account, so we can troubleshoot on a clean account. Open Command Prompt as Administrator, and hit Enter after typing the following: net user administrator /active:yes
You will be able to log out of your current user account, and log into the Administrator one.
*Finally, make sure all of your Windows updates are complete:
1. Open "Windows Update" in Control Panel.
2. Click "Settings", and then click "Install optional updates".
3. Next, click "Check for updates".
If that step doesn't work, then look below for the appropriate troubleshooting:
@epicness50 , you need to perform all of the steps in this document: No Sound from the Speakers (Windows 7)
Also, since there is a Device Manager Error 52 issue, you may want to look here for additional information and suggestions: Code 52: Windows cannot verify the digital signature for the drivers required for this device
*The above Microsoft document is for Windows Vista and Server 2008, but the troubleshooting can be done in Windows 7.
@LENNY12 , you mentioned you uninstalled and reinstalled Support Assistant. However, I'm going to ask you to do it again, but with a little more troubleshooting to address what could be causing the issue.
Source of the troubleshooting is my own post: HP Support Assistant Windows 8.1
Uninstall your version of Support Assistant in Control Panel, Programs and Features, then restart the computer.
Solution: Download Support Assistant from its own special home
1. Click on the following link: HP Support Assistant. It will bring you to the following page:
2. Click on "Notebooks, laptops, netbooks " under "Download HP Support Assistant". It will prompt you to download it. So save it, then run it AS ADMINISTRATOR.
If either of you are still experiencing issues, I would perform a System Recovery to reinstall Windows. This will rule out which of the above options are to blame.
First, you should backup your data. I will provide information on how to do that: Backing Up Your Files (Windows 7)
Once this is done, it is safe to do the System Recovery. Here is some information on how to do this: Performing an HP System Recovery (Windows 7)
Thanks and have a great day!
Mario
I worked on behalf of HP.

Hp Pavilion dv6-6c35dx Windows 7 beats audio problems

Product name : Hp Pavilion dv6-6c35dx
Operating System : Windows 7 Home Premium Service Pack 1 64 Bit
I'm having a problem with some of the sliders in my beats audio options. The sliders in the graphic equalizer section work just fine, but the ones to the left of it - bass, treble, center, etc - have no effect on the sound no matter how I adjust them. Below is a picture of what I'm talking about. This problem seemed to happen shortly after I needed to reset my pc back to factory settings. I've gone to the drivers section of the hp website and got the HD IDT audio driver for my model called "sp58131" and installed it but all it did was reset the sliders, the problem still persists. Is there anything else I can do?

Hi Vivi,
I understand you are having issues with your HP Pavilion dv6-6c35dx Notebook and Beats Audio. I would uninstall the driver from the device manager and any others that might be in the Audio. Then reinstall it from here.
Hope this helps.
Thanks.
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My laptop ( hp pavilion dv6-6b27nr entertainment PC) willl not start up. the screen is blank.

I have a HP Pavilion dv6-6b27nr Entertainment PC (Win 7) It would start up with the message "BIOS RECOVERY" . It then would not start up at all. I took it to a repair shop, they contacted HP and got it working. i took it home and it worked just fine the same day, however when I tried to use it the next day the screen is just blank. i tried the take out the battery process with no effect. i then tried tapping the f11 key at start up. the fan came on and it made some noise, but has failed to show anything on the screen. When I turn it on the caps lock key blinks continually in a sequence of two blinks. (When i brought it home from the repair shop I downloaded malwarebytes and quarantined 87 pups etc. )

HI @owe ,
Thank you for your query, I will do my best to help!
I grasp that you received a bios error and the notebook would not start. You took it to a repair shop, who contacted HP and got it back up and running. When you took it home it ran fine. You downloaded malwarebytes, installed and ran it, and quarantined 87 pups etc. When you tried to use it the next day you get a blank screen and the lights blink twice.
Here is a link to Computer does not start and the LEDs blink or the computer beeps . Two blinks again refers to the bios.
You should not be having a bios problem so soon after just having it repaired.
There may be a hardware issue that is causing this and I would test the hardware rule that possibility out. Testing for Hardware Failures (Windows 7, Vista)
If you are still unable to determine any problems, you would have some options.
You can try to restore the bios yourself. Restoring the BIOS
As you just got it back from the repair shop, you could take it back to them to see what they say.
As you stated that the repair shop called HP, you may be able to acquire a reference or case number to refer to and call them yourself. Just to clarify you do not need the case number to contact HP support but it would allow them to more easily locate any case notes from the previous call.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Pavilion dv6-6c54nr Entertainment Notebook PC

Hello,
Recently my laptop (HP Pavilion dv6-6c54nr Entertainment Notebook PC ) had a problem and I needed to set it to it's fabric settings. I installed Windows 7 Ultimate 64 bit and the computer drivers listed in the page of this product. The computer has 4 speakers, but there's not sound coming from the frontal speakers. What can I do? Thanks.

Hi Krosado14,
I understand you are having an issue with the 4 speakers after doing a factory reset on your computer.
If you follow this page to the driver downloads and click on Audio.
Download (both) and install, it should resolve your issue.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5218...
Let me know.
Thanks
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Poor quality of HP Pavilion dv6-7040tx Entertainment Notebook PC - replacement

Hi,
I purchased HP Pavilion dv6-7040tx Entertainment Notebook PC and within 4-5 days of purchase I came to know that the integrated webcam is not working- having hardware fault, followed the steps provided by help desk.
Went to service station as well and the issue is not getting rectified with driver/software reinstallation. It's a clear indication that some of the hardware is having issue.
In such a case (notebook is less than 7 days old) and it's integrated cam never worked, shouldn't it be replaced immediately? instead of doing Hardware troubleshoot offerings.

Hi,
Wow that's great........
This was the only reason that I told you that HP has the best after sales service....
Enjoy n have fun with your fully loaded machine.....
Regards,
Deepu Singh

How do i factory reset my HP Pavilion dv6-6173cl Entertainment Notebook PC?

well i am having a problem here on factory reseting my notebbok pc i just want to get rid of everything and start fresh again but when i do it ask me for a recovery disc which didnt come when i bought my computer any suggestions?
Thanks you

Most consumer computers haven't come with OS Discs or Recovery Discs since about 2004. If you didn't create your personal HP Recovery Media, please contact official HP customer support, via the HP Worldwide Support Portal, to check on the availability of HP Recovery Media for your computer. If in the USA, you can also order the HP Recovery Disc set "658862-001 Windows 7 Home Premium 64-bit" from third party vendor ComputerSurgeons.com
Alternatively, if you can still read the 25-digit Windows product key on the Microsoft COA affixed to the computer, you can install Windows 7 Home Premium using this key. Please see "How to Install Windows 7 Without the Disc" for instructions on how to download Windows 7 SP1, create the installation media, and install Windows 7 SP1 using the 25-digit product key from the Microsoft COA on your computer.Please see the HP Pavilion dv6-6173cl Entertainment Notebook PC Drivers page for Windows 7 drivers.
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
Frank
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HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

I need recovery manager on HP Pavilion dv6-3112sa Entertainment Notebook PC

i accidentally delete my hp recovery patition on my HP Pavilion dv6-3112sa Entertainment Notebook PC, i don't know how to get it back. and i really need to restore a factory setting.

Hi,
If you have your set of Recovery DVDs, using these to reinstall the OS will also re-create the Recovery Partition on the HDD.
If you don't have these discs, you can order a replacement set of Recovery Discs using the link below.
Order HP Recovery Discs.
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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Pavilion-dv6-6c35dx Entertainment pc

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