Pavilion Dv6 Blu-Ray/dvd player not reading disc's.

i need help, my pavilion dv6 do not play disc. wat i may do..

Hello man-el,
Welcome to the HP Forums!
I understand the computer cannot read CDs. To assist you properly, I do require the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Does this occur on certain programs, or all programs?
4. Have you installed any new hardware, software or drivers on this computer, before the issue appeared?
Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
Thanks for posting on the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

Similar Messages

  • DVD player not reading discs. Any DIY advice?

    Hello Everyone, my DVD player suddenly isn't reading discs. It just makes a ticking noise. Does anyone have DIY repair advice? Thanks! Kristina
    Solved!
    Go to Solution.

    Clicking sound indicates optic lens is trying to focus on disc, 2 DIY options, try both. First make sure discs are clean & have no finger prints or smudges on them, second, if the lens is dusty you can open the drawer and shoot some air duster striaght in the center (the compressed air duster you find in the computer dept. for cleaning keyboards & dusting screens). You can put the straw in the opening about 1 inch, directly in the center, make sure the can is upright. If this doesn't work, it might be time for service.
    -Agent M
    www.facebook.com/geeksquadrecon
    www.twitter.com/geeksquadrecon

  • Connecting Blu Ray DVD player to TV

    Hello,
    I have an HDTV and we recently bought a Blu Ray DVD player. I was able to find an HDMI to DVI converter per the unit's owners manual, but could not find the audio cable(s) needed to get the unit to work. So we returned unit.
    I was able to see Te video but could not hear any sound.
    My question is how do I get the sound to work? What type of cable do I need?
    Since our DVD player is now crazy and not working, I would like to upgrade to a blu ray DVD player. Any suggestions are greatly appreciated.
    Thanks!!

    Jaxle67 wrote:
    If your tv has an optical plug you could use that for the sound
    Maybe.....
    Not all TV's pass audio through the optical port on the TV. Some just use the optical port on the TV for the ATSC Tuner.
    But in any case what you suggest will not work for the OP. Optical ports on TV"s are optical outputs NOT inputs, and the OP is wanting to get sound from his blu-ray player to TV.

  • LG BP320 Blu-Ray DVD player

    I am considering buying the LG BP320 Blu-Ray DVD player.  The main reason I am considering this player is to be able to directly access Netflix rather than having to get the DVDs through the U.S. Mail.  I have a wireless router on my computer.  My question is this.  Is the router all I need in order to directly access Netflix or would I need addtional equipment?  If so, what else would I  need?  My TV is not a "smart" TV.  It is a Sony KDL-40XBR2.  Does it matter that it is not a "Smart' TV? 

    Technically, a router is all you need, but that will not guarantee good results. Your broadband connection should be of sufficient speed to handle the streaming of  movies. The router should be up to this task as well. There are many variables here, so give it a try and report back on your results.
    Disclosure: Former BBY employee.

  • Pandora on blue ray dvd player

    Hi I am trying to link my pandora ccount to my sony blue ray dvd player and I am really having a hard time. I cannot log in to essentials becuse I dont knwo my registration code and when I go to the netweork icon on my blue ray dvd player it tells me its been already registered.  

    Neihn wrote:
    I wouldnt say that Rwillen. I have owned LG players before that have dropped support a year after release. My sister is the same way she has bought players from Sony, LG and Samsung all have had support dropped for the device within 2 years.
    All OEM's big or small generally drop support for a device once they feel a majority of the units sold are now out of warranty. It keeps overhead costs down from having to continually support a device.
    NoSpinZone - that is pretty much what it is. They want you to buy the latest and greatest when really lately not to many new features are being added to the units. But then again if no one was constantly buying new devices the company would sink.
    Checking older (out of production) players for firmware updates gave me these results.
    LG makes it really easy to check for the age of software updates, the only older model I was able to find that didn't have firmware at least 2 years older than the date of the manual is the BD600/610/620 series. Some others had over 4 years of support.
    Panasonic isn't much different, other than the BD10k, All their players have recieved at least 2 years of firmware updates, some are up to 4 years now.
    Sony has a 2012 firmware updates for the BPD-S1, the first player they released. That's 5 years with updates. A brief check of about half the players showed me that there wasn't a single player with less than 2 years, most with three years plus of updates.
    As far as Samsung goes, they have a horrible history with firmware updates including bricking players, never releasing AACS key updates, or even removing the ability to play blurays from entire studios. Friends don't let friends buy Samsung.

  • Can videos from my dropbox be played on sony blu ray dvd player BDP S580?

    can videos from my dropbox be played on sony blu ray dvd player BDP S580?

    Hello ptsotsos, thank you for your message. Welcome to SONY Community!
    Unfortunately the Blu-ray disc player cannot play videos from dropbox. When the Internet video device is connected to an active network connection, you can browse web sites or surf the Internet. However, the built-in browser is not designed to replace the web browsing functionality of a computer.
    NOTE: Web pages may not display correctly and some web functions such as downloading or saving Internet content may not work properly.
    Hopefully this post helps you!
     

  • How do i connect my ipad to my blu ray dvd player using a usb cord

    How do i connect my ipad mini to my LG blu ray dvd player using a usb cord?

    You don't. THere's no support for that. Sorry.

  • KDL-40EX40B TV with builit-in Blu-Ray DVD player

    All of a sudden the integrated blu-ray DVD player has quit working.  When I insert a DVD, nothing happens.  I've tried several DVDs and it doesn't seem to recognize the presence of any DVD.  I tried pulling the plug and then putting it back in.  I also tried to reset the settings for Video on the XMB, but for some reason I couldn't access the settings.  What should I do?

    I am having the exact same issues.  When I try to access the Blu-ray menu it simple hangs at Loading disc.  There are multiple topics/users with this issue with little responses from SONY.  Please advise.

  • Lost Cyber Power BLU-RAY/DVD Player Software

    Greetings,
                         I have a HP Pavilion G7 Notebook, with Windows 8 that has performed well until I had to refresh Windows 8 due to a lost or corrupted file on my Device Manager. Everything went well despite loosing all my Apps, with no way to replace it easly. However I lost my CyberLink Power DVD/BLU-RAY that played both my Blu-Rays & DVD's. I have been unable to recover the software that plays both my Blu-Rays & DVD's. How do I get a replacement software to reload it back into my Notebook to restore it? Thanks!
    This question was solved.
    View Solution.

    Hi,
    Please try the following package:
       http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59999.exe
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • CD/DVD player not reading

    I have a Satellite Pro C650-EZ1250D and a month ago my CD/DVD player stop reading media. I just was on the MicroSoft Windows fixz it website and downloaded two different fixit files and after running them both I received the same message:
    This troubleshooter is invalid or might have expired. If the file name was changed when the troubleshooter was saved, the troubleshooter is rendered invalid and cannot be run.
    To obtain a current version, please visit http://www.microsoft.com/fixit
    I have tried this five times with no change.
    Please advise..........Please help..............PLEEEEEEEEEEASE! 

    Satellite Pro C650-EZ1250D
    You want us to guess. Maybe this one??
    Satellite Pro C650-EZ1550
    Try fixing the registry directly according to the instructions further down in this article.
       Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
    Attach a picture of the message you get when you use the Fix it there.
    -Jerry

  • Dvd player not accepting discs

    hi,
    have issue with dvd player not working at all..not accepting discs ,no sound etc?
    thankyou

    After some research I tried a suggestion from another forum to repair disk permissions - so far so good (at least the dvd i was trying to watch played no problem)
    I did see numerous posts in my travels where people had experienced exactly the samr thing that I had - is there a bug Apple???

  • Blue ray dvd no longer reads movies only cd's

    I have a friend with a HP Pavilion 87-126 4nr Notebook that was factory installed with Win 7 pro, unfortunatly he upgraded it to Win 8, which he did not like so then he had them put Win 7 back on it. Doing so erased all the HP restore functions and the Win 7 lost most of his drivers during the reinstallation.
       I replaced all the drivers, except Windows installed a default 2006 driver for the BDVD drive and it now acts as a cd-rom only. It reads cds and roms but not dvd or Blue ray anymore. I reinstalled the HP Media software and it still won't recognize movies that it played just before the os change. When a dvd or Blue ray is put in the drive and we try to play a movie, it opens the drive bay and asks to 'insert a disc'.
      THis is really annoying, I cannot find a driver for the BDVD on the HP site, I installed and ran the HP system scan, and went through the driver list. I installed the power dvd 10 to no effect.
    Any regular cd plays fine, and the dvd / blue ray worked just fine prior to this, how can I get or reinstall the proper driver or software to fix this?

    Hi Romanticapped,
    I found some more information but need you to verify the product model as the one provided does not bring up any HP notebooks. However i was able to find dv7-1264nr.   Can yhou verify if this is the model number your friend has?
    You can aslo check HP Support to see if a softpaq is avilable for the DVD software that shipped with the system.  I do not have the correct model of the unit otherwise i could send you the direct link to the softpaq you need.  To get to that go to http://www.hp.com, enter the model number, then under the drivers section, look in the software section.
    Thank you,
    Jeorgie
    Jeorgie,
    I am an HP Employee

  • Blue ray dvd player

    I recently purchased a dv7 laptop with 7 os.  the blue ray player  is not working properly. I try to run a blue ray disk and it will not run the mediasmart say it is not responding?   any help

    Neihn wrote:
    I wouldnt say that Rwillen. I have owned LG players before that have dropped support a year after release. My sister is the same way she has bought players from Sony, LG and Samsung all have had support dropped for the device within 2 years.
    All OEM's big or small generally drop support for a device once they feel a majority of the units sold are now out of warranty. It keeps overhead costs down from having to continually support a device.
    NoSpinZone - that is pretty much what it is. They want you to buy the latest and greatest when really lately not to many new features are being added to the units. But then again if no one was constantly buying new devices the company would sink.
    Checking older (out of production) players for firmware updates gave me these results.
    LG makes it really easy to check for the age of software updates, the only older model I was able to find that didn't have firmware at least 2 years older than the date of the manual is the BD600/610/620 series. Some others had over 4 years of support.
    Panasonic isn't much different, other than the BD10k, All their players have recieved at least 2 years of firmware updates, some are up to 4 years now.
    Sony has a 2012 firmware updates for the BPD-S1, the first player they released. That's 5 years with updates. A brief check of about half the players showed me that there wasn't a single player with less than 2 years, most with three years plus of updates.
    As far as Samsung goes, they have a horrible history with firmware updates including bricking players, never releasing AACS key updates, or even removing the ability to play blurays from entire studios. Friends don't let friends buy Samsung.

  • Burned DVD issues in DVD player not reading or music issues stop and start

    I'm a PC converted to a MAC (less than a month) and love it so far. I have been able to create and burn a DVD. The problem I'm having is one DVD player will not read the DVD (Hitachi). The other DVD player will play it, but the music stops and starts when it transitions (twirl) to another picture (Panasonic DVD/VHS combo). I'm using a DVD R Memorex. Neither one of the player are new. Would love to use this to make the Grandparent's a DVD of the grandchildren from birth to present as Christmas present. What do I need to use or do to be able to watch on any DVD player as well as the computers?
    Message was edited by: me01

    Hi me01
    Welcome to apple discussions. Try using 99 photos / less to avoid issues with audio fades / drops. Also do a search for Memorex on this forum and you'll see it's not the first choice of dvd's for most users. Instead try Verbatim, Maxell, or Taiyo Yuden and burn at 4x from a disc image for best results. Wish you luck and feel free to post back with results or any further questions.
    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software / products that may be mentioned in this topic. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information above at your own discretion.
    Message was edited by: SDMacuser

  • Apple TV as network input for Samsung Blue-Ray DVD player

    I've been using a Airport Express to connect my Blue-Ray player to my wireless network. Can I instead use the Apple TV that sits in almost the same spot? If so how?

    do you mean connect the blueray player to the appletv?
    if yes, then no you can't.
    the appletv is a client device and can't give network access to anything.

Maybe you are looking for