Pavilion dv7-1720us Sound Problem

Hi, this laptop is fairly new, and for some odd reason my built-in speakers have not been working right. They work correctly, however, they do not sound as good as they did normally. There is a noticeable change in the quality, and it sounds distorted. I don't know if it something wrong my laptop and i need to send it in or what the problem is. I am running Vista Service Pack 2 x64 bit.

Hi,
Go to Control Panel -> Devices Manager -> Audio, Video and Games Controllers
and find there IDT audio card. Click on it with right button of Your mouse and choose properties.
Then go to ' Details ' tab and paste here Hardware ID .
Below You've got example how to do it:
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Pavilion DV7-3090eo sound problem

Hi,
I have a major problem that I need help with ASAP!
I just bought my first HP ever and as soon I came home and turned it on I realized that I can't use Skype and watch a movie or play a game at the same time because I use headphones in respect of my roommate. I need to solve this really quick because it's starting to get on my nerves. The sound from the game or movie goes out in my speakers and skype in my headphones.
When I don't use Skype all the sound is in my headphones.
I have a pavilion dv7-3090eo, Windows 7 x64 and drivers from oct 20th 2009 (the latest I could find).
I have also tried to switch so my headphones to be my standard audio output but then all sound died and I had to restart my system.

Hi,
Go to Control Panel -> Devices Manager -> Audio, Video and Games Controllers
and find there IDT audio card. Click on it with right button of Your mouse and choose properties.
Then go to ' Details ' tab and paste here Hardware ID .
Below You've got example how to do it:
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

HP Pavilion dv7-6b78us Sound Problem (sound routes to built-in speakers during voice chat)

I'm having an issue with my laptop. When I play using Steam with headphones plugged in, and I attempt to start a voice call, the sound routes to the built-in speakers and I cannot switch it back to just headphones.
I tired unplugging and replugging the headphones, that didn't work,and turning down the speaker sound made the game sound not go through the headphones. What could be wrong? Restarting fixes the issue, but it happens everytime I attempt to voice chat...

This used to happen to me when I 1st purchased my laptop. Heres a solution that worked for me.
RIght click on your audio icon next to the clock, then left click the "Playback Devices" option.
On this window, look for the tab named "Communications" at the top. Heres a screenshot: http://puu.sh/4OtOO.png
When on this tab, click on "Do Nothing" this will prevent windows from switching your headphone to the speakers everytime you get a new notification.
Cheers.

Hp Pavilion dv7 no sound

My hp pavilion dv7's sound driver is not working

Hi,
Can you post back with the following details.
The full Model No. and Product No. of your dv7 series notebook - see Here for a guide on locating this information.
The full version of the operating system you are using ( ie Windows 7 64bit ).
Regards,
DP-K
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HP Pavilion dv7-6c95dx Sound issues

HP Pavilion dv7-6c95dx laptop
I am receiving the following error when trying to add mp3 music to a visual tour program. Was told it is a computer issue with my audio driver
MediaException: The driver cannot recognize the specified command parameter. at MCIMedia.MediaFile.Open(String file)
at MCIMedia.MediaFile..ctor(String file, Boolean EnforceFileExists, IWin32Window owner)
Used to work the suddenly quit working.... can anyone advise??

Please download and install the driver from the following weblink to resolve the sound issue:
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58830.exe
I am an HP employee.
Regards,
Vidya
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Hp pavilion DV7 blue ray problems

hello everyone
My pavilion DV7 stopped playing blue ray dvds after upgrading to windows 7. it work perfectly with all other media but when i put blue ray dvd will not recognize it or play it. in device manager i have: optical BD ROM BD-5500s ATA device.
is there a special driver for it of what may be the problem it use to work before.
thanks

Hi,
One possible cause is that there is a problem with the Blu ray laser, but I would definetely try the following to see if it resolves the issue.
Cyberlinks PowerDVD 10 is now available for HP notebooks and can be downloaded on the link below - save the installer to your downloads folder.
ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53029.exe
When the download has completed, open windows Control Panel, open Programs and Features and uninstall HP MediaSmart DVD if you see this in the list of installed software ( if you don't have this software installed, go straight to installing Power DVD 10 ). When the uninstall has completed, restart the notebook and when Windows has fully loaded, double click the PowerDVD 10 installer to begin the installation. Again, when the installation has completed, restart the notebook and then try a Blu ray disc.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Pavilion dv7-3155el eSATA problem

Hello,
I've recently bought an external hard drive, a Seagate GoFlex Pro with an eSATA adapter module; when I connect it to my notebook, a Pavilion dv7-3155el (product code WG610EA#ABZ with Windows 7 64bit), at first the device is detected by the system, but after a few second Windows becames unresponsive for a quite an then the device it disappers. It happens often that the device starts apparing and disapperaring in a sort of loop. Sometimes Windows asks me to format the drive, but even this action is useless since after formatting, the drive disappers again.
I've tried updating the firmware from revision F.15 to F.1D A, but this has not resolved the problem.
If I change the external hard drive connector module to USB 2.0, the drive works well, but I would like to take advantage of eSATA greater speed to perform my backups.
I thank you for any advice you can give me...
Alessandro

I've just tried to install the last version of the Intel Matrix Storage Manager Driver (sp46531); now, when I connect the external esata harddrive, it is detected and the Intel Matrix Storage Manager Console opens showing the three disks of my notebook (two internal ones and the Seagate GoFlex), but if I try to use it, the system hangs for about 30 seconds then the screen goes black and then back again after the system restores the NVidia driver which is signalled to e crashed.
The external hard drive continues disappearing and when reappers, the system hangs again.
I've been able to save a report from the Intel Matrix Storage Manager Console; I'm writing it down here after:
System Information
Kit Installed: 8.9.4.1004
Kit Install History: 8.9.4.1004, Uninstall
Shell Version: 8.9.4.1004
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Name: MYPC
System Manufacturer: Hewlett-Packard
System Model: 365C
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz
BIOS Version/Date: Hewlett-Packard F.1D, 10/05/2010
Language: ITA
Intel(R) Matrix Storage Manager
Intel Serial ATA Controller: Intel(R) PCHM SATA AHCI Controller 6 Port
Number of Serial ATA ports: 4
Driver Version: 8.9.4.1004
Serial ATA Plug-In Version: 8.9.4.1004
Language Resource Version of the Serial ATA Plug-In: 8.9.4.1004
ISDI Library Version: 8.9.4.1004
Hard Drive 0
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 2
Model: Hitachi HTS725050A9A364
Serial Number: 091223PCK400VLGA782J
Firmware: PC4OC70E
Native Command Queuing Support: Yes
Size: 465.7 GB
Hard Drive 1
Status: Normal
Device Port: 4
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 2
Model: Hitachi HTS725050A9A364
Serial Number: 091223PCK400VLGAV35J
Firmware: PC4OC70E
Native Command Queuing Support: Yes
Size: 465.7 GB
Hard Drive 2
Status: Normal
Device Port: 5
Device Port Location: External
Current Serial ATA Transfer Mode: Generation 1
Model: Seagate FA GoFlex Pro
Serial Number: NA0H0KX3
Firmware: 0110BSM1
Native Command Queuing Support: No
Size: 698.6 GB
Unused Port 0
Device Port: 1
Device Port Location: Internal

Pavilion dv7 keyboard replacement problems HP Pavilion dv7-4069wm

Hope I can get some help. HP Pavilion dv7-4069wm, windows7 64bit. Ok, the sad story, I spilled a drink on the keyboard. Did not seem to mess anything up but the keyboard. First mistake, bought a used one off ebay. Turned out to be the wrong one, screw lugs on back did not match. Bought a second one, it seemed to work the first couple times I used it, backspace key would not work, then nothing worked. I did break one of the little tabs on the zif connector and used some tape like I found in another post. Could this be a connection problem, or just a cheap keyboard problem? I am smacking myself for the spill anyway, so ANY help is appreciated.
I forgot to ad, I am using this laptop as a media center, I currently have a wireless keyboard and mouse I use with it, and it works well, one concern being that on this laptop I can only turn on the wifi with the wifi key on the laptop keyboard. Is there a way to go into bios or a workaround to turn on wifi other than the laptop keyboard? I have the laptop power settings to put it to sleep when not in use, but If it would get shut off, not sure how I would get the wifi restarted if it did not automatically come back on.

use windows mobility centre to control Wifi. May require wifi to be turned on via dedicated key for first instance before it can handle toggling of wifi but may not so worth inspecting & setting up.
Problem with broken connector is probably cause of keyboard issue, the tabs don't just hold cable but also push it against contacts so you may need to revisit & improve your solution to this ribbon connector.
Have come across damaged connectors before & been able to use them by adding thin tape to top of ribbon making ribbon tighter fit in socket & contact better & also use some tape across top of connector socket & onto ribbon to hold it in place.
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Hp pavilion dv7-4273us keyboard problem

On my HP Pavilion DV7-4273us and has Win7 Home Pre, my keyboard has turned into one big shortcut board. While typing if I press "E" My Computer pops up, Space bar all windows close as if in peek mode, "L" locks the computer, ect... I have used Windows Update to see if the driver was out of date, Device Manager and uninstaled it and reinstalled it, looked through the Ease of Access but nothing seems to be working. If I restart it might work fine for 2 minutes or so. What can I do?

Went to another computer and opened Ease of Access Center and looked at every check box and did the same and worked for a little bit than back to where it was. I think I have narrowed it down to the windows key.

Pavilion dv7-4190 audio problems

I have the 64 bit dv7-4190 and when I am looking at a movie or playing music the audio intermittently gets a momentary honking or bleeping sound and the sound level highers and lowers on its own.

Hi,
This can sometimes be caused by a build-up of static. Shutdown the notebook, remove the AC Adapter and then remove the battery. Now hold down the power button for a good 30 seconds. Re-insert the battery, plug in the AC Adapter and start the notebook to see if this has helped the issue.
Best wishes,
DP-K
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Pavillion dv7-1130ea sound problem

Every time I use my computer for prolonged time periods (up to 8 hours) the sound becomes warbled and distorted. I'm pretty sure it's the output from the sound device since all headphones and external speakers I plug in seem to have the same distortion. The problem persists and gets worse until I restart, in which case it returns to normal until another 8 hours pass. The problem first appeared when I played Mass Effect 2 for 18 hours straight (believe it or not). Is there any way to stop the sound from doing this crap? I never had this problem before.

Hi,
Can you post back with the following.
1. The full Model No. and Product No. of your dv7 series notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Pavilion dv7 (new) Keyboard Problems

3/15/11 I have a brand new dv7-4287, purchased thru Sam's Club. It is less than ten days old, and am having ALL of the same problems many others have described: spacebar is the WORST, but shift keys and other keys do it sporadically, too. Spent 1hr with a very helpful Tech Support guy last night, uninstalling BIOS and Touchpad drivers, then dowloading and reinstalling new drivers for both. T.S. guy was awesome, not his fault, but the reinstalls did NOT solve my problems at all. Spacebar seems to have big "dead" areas where no matter how many times I strike it, it won't advance the cursor. Other areas it works pretty well. My right shift key only works if I am very careful to hold it down for a second before typing the letter that I want in Caps. The left shift key works, then doesn't work, then works..... on and off. Some other keys work with very little stroke pressure, and some need to be hit hard. What is annoying is that in this $1,1000 computer there is NO consistency to the keyboard and touchpad problems. The store demo seemed to work fine, but maybe I didn't really give it a thorough test and would have noticed if I had typed more and cruised around Win7 less. This is definitely a mechanical issue, not a software driver issue. What are my options, other than to return it for another one or a refund? Also am wondering how long it will be before my keys start to wear and become unreadable as others have mentioned, or just fall off altogether. REALLY disappointed in HP quality out of the box.

Hi,
You may return it to the shop and ask for a refund.
Resource:
What is the Sam's Club return / refund policy?
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HP Pavilion Dv7 No sound through Headphones.

Hi,
The speakers work fine, but when i plug in the headphones I dont get any sound, maybe an occasional loud click when i insert the jack. I tried disabling and renabling the playback devices but still nothing.
Help would be appreciated, the laptop is a day old and headphone use is essential for me.

Are you certain you are plugging in the headphone and mic plug into the correct jack?
Please identify your notebook/pc .
Look at the base/rear/side of the notebook/pc at the barcoded sticker.
Post items numbered 1 and 2 on the following example of an HP notebook's barcoded sticker. Your barcode may be slightly different but will still have the important imformation needed for us to help you.
###Do not post the serial number as it is personal information.###
Post the installed operating system version ( and whether it is 32 or 64-bit ) and whether the CPU is an AMD or Intel product
Not posting all of the information as requested will delay our responses and slow troubleshooting of the issue that led you to author a thread.
Is your notebook/PC still within its warranty period?
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

Hp pavilion dv6-2117sa sound problems

the sound on my laptop stop working a few hours ago. i tried to repair it, no succes. please help me.

Have you update any driver lately?
Try to reinstall the audio driver, uninstall the current audio driver from control panel, reboot and install this one
Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

HP Pavilion dv7-1130us IDT HD sound card problem: recording levels too high

I have been trying to get the IDT HD sound card in my HP Pavilion dv7-1130us laptop to allow me to switch from "microphone" to "Line In" input signal. I cannot find an option anywhere in the laptop do this. There is not a separate Line-In jack on the laptop. The mike jack is it.
The reason I'm trying to change the input setting is that I am using Audacity/Lame (the Win 7-compatible Beta version) to convert old cassettes to MP3. My laptop came with Vista but I upgraded to Windows 7 Professional (64-bit) earlier this year.
The problem is that recording levels are way too high using the mike input and so the recording comes out harsh and distorted. I have tried all possible recording level adjustments on the tape deck (no option), IDT sound card control panel, Windows device manager, etc.
From what I am reading on the online Audacity forums, using a mike input will cause the recording levels to be too high, and the setting has to be changed to "Line In" and not "microphone." Is there not a way to do that with this laptop and sound card?
The HP Support Assistant tells me that the driver for my sound card is up-to-date.
Thanks in advance for any help or suggestions. I've been trying to find a solution on my own for a couple days with no luck.

Hi Amanda,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52658.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Pavilion dv7-1720us Sound Problem

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