Pavilion dv7-4285dx no longer charges when plugged in

Hi,
My Pavilion dv7-4285dx laptop is no longer recharging the battery. I'm running Windows 7 Home Premium. The power settings are set to performance level (not an HP setting, but a Windows one). The power cable and charger box appear to be okay. Any thoughts?
Thanks
This question was solved.
View Solution.

Hi,
Please try:
Disconnect AC (Charger),
Shutdown the machine,
Remove battery,
Connect AC,
Reboot the machine,
Open Decive Manager,
Under the Batteries category, right-click all of the ACPI Compliant Control Method Batterylistings, and     select Uninstall,
Shutdown the machine,
Disconnect AC,
Insert battery,
Connect AC,
Reboot the machine.
Regards.
BH
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