Pavilion DV7 has power, black screen

I came home from a trip. When I went to start up my Pavilion DV7 it had power, but the screen is black. I tried the hard reset, and I also removed the back panels and sprayed with canned air. Still nothing. Lights near caps lock and num lock keys are blinking. I checked the code and it indicates a problem with the CPU. 
Now what the heck do I do?

The following document contains the information of what the blink code means. I take it it is blinking once every 2-3 seconds since you said it correlates to the CPU. The only solution in the document is to contact HP for service.
However, the processor POST code could be triggered by a failed processor or a failed processor socket on the motherboard itself. It can't be identified if it is really the processor or the motherboard without proper testing equipment. You could contact a local PC shop for them to identify the correct component or replace either the processor or the motherboard in hopes it was the right part the first time.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Similar Messages

  • IPad 2 has a black screen which lights up to a grey black screen when I press the power or home button

    iPad 2 has a black screen which lights up to a grey black screen when I press the power or home button but I dont see the apple logo. The battery is fully charged and when I plug it in to my computer, I can use iTunes to do everythng except backup the iPad since its passcode locked. Please help me resolve this problem. I don't have apple care

    Yup! I've been there! You just have to double-tap the screen with three fingers and the zoom should go back. You have to turn off the feature in Settings>Accessibility>Zoom>and turn the switch off so this won't happen again when you double-triple tap.

  • Phone has a black screen and doesn't power on

    Phone has a black screen an won't power up

    Take it to Apple for repair.
    This happened to mine. At the Apple Store they told me it was the logic board and gave me a new one under my AppleCare policy.
    Allan

  • HT1414 Hi there, my I pad series 2 has a black screen, it will not power up when attached to a laptop, and only shows black screen and Apple icon when attached to a mains power source. Any thoughts please? Allan

    Hi there my Ipad 2 has a black screen, will not power up and will only have an Apple icon when plugged into a mains power source. It will not power up when connected to a laptop. Any thoughts please?
    Regards,
    Allan

    Hi there,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    -Griff W. 

  • My iPhone has a black screen!

    Hello apple community. My dad just sent me a used iPhone 4s for my birthday about 1 week ago. Today I was using my iPhone and I went to eat and left my phone on my bed. Then when I came back , I tried turn it on and it didnt turn on. It has a black screen but it functions properly. It might be a display screen error or something. I tried the famous method of pressing the home button and the power button at the same time for like 10 seconds but it still wont work. I also plugged it in on my computer and it shows everything on there but my iPhone screen is still black. I hadthe same problem earlier when I got the phone but it turned on after a little while of charging it. What is going on? I live in a small town in Mexico and there are no Apple stores nearby! What should I do? Please I really need your help on this issue. Thank you very much for your attention and hopefully you guys can help me.

    Hello there, Kevin Barreto.
    To make sure if it is a hardware issue or not, the following Knowledge Base article should help guide you further:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Specifically the section on:
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • My ipod has a black screen and  will not turn on how can i fix it

    I have tried everything that i can to get my ipod to turn on.  It has a black screen and hasnt done anything atleast 2 weeks.  Please help.

    1. Can you get it to light up doing a hard reset and holding the buttons down for at least a minute?
    2. Is it charged up?
    3. Is the USB power cable good?
    4. Can you get iTunes to recognize using recovery or DFU mode?
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT201406 I pad has a black screen what do I do I don't think I have ever backed it up to a computer

    I pad has a black screen what do I do I don't think I have ever backed it up to a computer

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My mac book air was fine yesterday but today it has a black screen and wont wake up

    My mac book air was working fine yesterday, I left it turned on.  When I went to use it today it has a black screen.  I have tried many keys but no response.
    Help!

    Try pressing the power button.

  • My ipod has a black screen.  I have tried to hold the sleep/off button and menu button at the same time with no luck.   I connected to my computer and tried restore on itunes -  still with a black screen a voice said "screen locked'  code 542

    My ipod has a black screen.  I have tried to hold the sleep/off button and menu button at the same time with no luck.   I connected to my computer and tried restore on itunes -  still with a black screen a voice said "screen locked'  code 542

    Is the iPad charged?  Plug it in with the charger/wall outlet for half an hour and try again to reboot by holding both the power and home buttons until the apple logo appears.

  • IPad only has a black screen yet still lights up

    My iPad 2 suddenly only has a black screen, however it lights up when home button or power button is pressed, but it is still a black screen!  How do I fix this?  Please Help!
    I also have a game question but that is the least of my worries right now.

    Hi,
    With the iPad turned on try a reset by holding down both the Home icon and power button together for about 10 seconds, you should then see an Apple logo in the middle of the screen.
    Let us know how you get on, good luck.
    Regards,
    Steve

  • My iphone has a black screen, when I attach the charger i get a beeping noise. It does not seem to be charging ?

    My iphone has a black screen, when I attach the charger i get a beeping noise. It does not seem to be charging ?

    try a reset, hold down the home/power button together until you see the apple logo and then release then wait for the phone to boot back up.

  • Iphone3G has a black screen. I tried to sync but the screen was still black

    Iphone 3G has a black screen. I tried to sync. Any thing else I can do?

    Reset the device by pressing and holding the home and power button for 15-20 seconds until the white Apple logo appears.

  • Phone has a black screen

    phone has a black screen, can hear calls but can't see or answer them

    Hi marazzo,
    If you have a case or any other accessories you're using with the iPhone, try testing without them. Also, try the suggestions in this article:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Resolution
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    -Jason

  • My mac has a black screen

    My macbook pro has a black screen, when i press the power button it comes on, i hear the chime and then nothing. the backlight is working so i dont think its the display. please help!

    Restart it & hold the Option/alt key down at bootup, choose the Install Disc & start over, or maybe this first...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214

  • HT1384 My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?

    My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
    I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.

    Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
    Sounds like a repair issue, which is not easy to do in India :(

Maybe you are looking for

  • Wireless network at home with my config

    hi: here's my situation: 1. Computer 1 :HP Touchsmart w/ wireless built in running Win Vista Home Prem. It can communicate with my Linksys router now. 2. Computer 2 HP Pavilion old but has 10/100 port previously used for cable modem running Win XP 3.

  • Report Designer error

    Hi, When am trying to Insert Dataprovider am getting below error, Please some one help me RD revision 7100.0.0205 Internal error ID :E-SELECDATAPROVIDER Error Message : check :RFC Exception Thanks, GAL

  • TEM-Training and event managment

    dear All, i need to make one Training program dependent on anothet one. i mean course B should have a prerequisite of course A in simple terms to attend course B he should have attended course A what is the relationship or customozation needed to be

  • Process chain performance

    Hi Experts Process chain deletion and creation of indexes takes almost 30 mins even cube got loaded 100 records. When compared to last month,this month time consumption of index processing drastically increased,cube has only 5 lakhs record,delta will

  • JPEG2000 decompression

    Hi all I have been asked to handle JPEG2000 images. Has anyone had any experience of this before and can advise me if I might have a problem trying to decompress 24 Frames a second on a reasonable machine. Any help would be appreciated Regards Mark.