Pavilion dv7 hinge & power chord socket

A few months ago, the area on my laptop near the hinge cracked. It became difficult to open the laptop because the plastic on the bottom was scraping against the top part. Now, the socket that the power chord plugs into, along with the hardware around it, has separated from the case and is attached only by some wires. Is there a way to have the hardware replaced, and how costly would this be? It was an expensive laptop and still works very well, but is no longer under warranty. I would ask HP, but I can't seem to get through on the support line, and I'm no longer eligible for live chat.

@roym66 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
I work for HP. However I speak only for myself, not for HP nor anyone else

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Pavilion DV7 has power, black screen

I came home from a trip. When I went to start up my Pavilion DV7 it had power, but the screen is black. I tried the hard reset, and I also removed the back panels and sprayed with canned air. Still nothing. Lights near caps lock and num lock keys are blinking. I checked the code and it indicates a problem with the CPU.
Now what the heck do I do?

The following document contains the information of what the blink code means. I take it it is blinking once every 2-3 seconds since you said it correlates to the CPU. The only solution in the document is to contact HP for service.
However, the processor POST code could be triggered by a failed processor or a failed processor socket on the motherboard itself. It can't be identified if it is really the processor or the motherboard without proper testing equipment. You could contact a local PC shop for them to identify the correct component or replace either the processor or the motherboard in hopes it was the right part the first time.
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HP Pavilion dv7 hinge issue

I have an HP Pavilion dv7t-6000 Quad Edition notebook PC that i purchased in 2011. This laptop worked great for the first year and a half and then the left hinge snapped off and now the laptop lid won't close. If I try to close the lid, the plastic holding the screen begins to separate and crack. This is a known and very common flaw with the design of this model, yet there was no recall. I paid $1400+ for this laptop and it has lost its mobile functionality because of the hinge. Similar to other users with the same problem, I use my laptop normally in a work setting so there is absolutely no way that this problem is my fault. I need someone at HP to help me find a solution to this problem.

this is only a forum for people have their issues solved, the only advice you will recieve here is how to repair things, this isnt a customer complaints forum you will need to contact hp customer support, people on here dont actually work for hp

Power jack damaged, drained battery for PAVILION DV7-1135NR

I've had countless problems with my HP PAVILION DV7 1135NR, but I've managed to fix most problems, but of course another one appeared.
I usually have to "jimmy" my power adapter around to get a charge, but in this case, I was too rough and completely ruined the power jack (where you plug power adapter into) , my battery never charges and stays at 0% therefore there's no way to power on the laptop without a power source. Will this be an easy fix that a "girl" can do by herself? What parts do I need to get my laptop powered on?
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You need the power connector cable which is part of the "cable kit":
480474-001
Here is the Service Manual:
Manual
Page 34 has a picture of it. Page 85 shows how to get the top cover off. The power connector cable can then be removed and replaced. It plugs into the motherboard. It is not a real easy fix but not as hard as a motherboard replacement. The part is dirt cheap.
http://www.ebay.com/itm/NEW-DC-JACK-POWER-PORT-SOCKET-HP-PAVILION-DV7-1000-SERIES-DC301004S00-w-CABL...
If this is "the Answer" please click "Accept as Solution" to help others find it.

Pavilion dv7 - heating and fan problems, hinge broken - DO NOT PURCHASE THIS JUNK!!!

This message is targetted towards people looking to purchase an HP Pavilion dv7 series of notebooks. Hopefully they are scanning these boards prior to purchase, something I (very) regretfully did not do.
My system: Intel i7 Q720 @ 1.60GHz, 8GB, ATI mobility radeon HD5650 1GB, Windows 7 home premium 64 bit.
Almost immediately, there were severe overheating problems. Even under normal use (1- 4% CPU, Word, Excel etc.) it became too hot on the left side to keep on my lap. My kids actually burned their hands on that part. I once used it on a table with a vinyl tablecloth. It actually melted the vinyl!
Running any CPU/GPU intensive software causes a shutdown due to overheating, a real nuiscance with playing games or watching video in HD. Just as a test, I ran one computationally intensive program overnight while I kept the machine in my freezer. Even then, it overheated and shutdown! (I have not overclocked; just running my software on the hardware as purchased).
Even in normal use, the fan runs very high, and is very noisy. It is so noisy that I cannot leave it on in my bedroom.
Finally, because of the positioning of the vent, I am certain that the intense heat weakens the left hinge. I am very careful with how I open lids, always with both hands on the lid. Within two months, the left hinge cracked. I argued extensively with HP, but they insisted that it was my fault, and I was charged for the fix.
I'm wondering whether the designers ever turned on (let alone stress tested) these units prior to selling this piece of !@#$.
Added bonus: within 4 months, the hard drive failed, though I can't pin that on HP. While the drive was getting replaced, I went out and bought an Acer. It had better specs than the HP, was cheaper, lighter, and even with the CPU at close to 100 percent, the heat is hardly noticable, and the fan is barely audible.
I bought HP because most of the scientific instruments in our labs is manufactured by HP, and it is truly high quality , high precision equipement, some of it running for over 25 years problem free. From that, I really trusted the HP name, I trusted that their PC division would have equal quality and standards. !#$% was I wrong! I'm glad they're getting out of the PC business.
The only reason I'm keeping this junk is because I took the extended warranty at the store, and under it, after three major repairs, they will get me a new notebook of equal or greater value. I can't wait for that inevitable third breakdown!

The dv 7 eg 4012 is the biggest disapointment:
the hinge brakes, it has an overheating problem!!!
Be prepared to replace it after 12 months or pay the bill for the repairs, hundreds of dollars.
I purchased the laptop directly from the hp online store about a year and a half ago.
First of all I had to install the latest drivers because hp is not making sure it comes with up to date drivers.
To find out what the problem was I had to contact the costumer service about 6 times.
After about 12 months the laptop startet splitting at the left hinge. The HP Costumer Service looked at the photos and told me this, Quote: "We have received the attachment of broken hinges and find it is an user damage hence, the service of the Notebook would be done on chargeable basis."
Before you want to buy a hp laptop, please type into google: broken hinge hp laptop
And you will see hundreds of posts of disappointed costumers.
Even class action lawsuit have been taken out against them.
For me, this was the last time that I invested about a 1000 Euros( bought it in Europe) in a product which needs to be replaced after a year and a half.
Please stay away from this product,
except you have plenty of time and money to keep this machine alive.

Upgrade cpu with AMD A10-4600M in HP Pavilion dv7-6101er (lz661ea) FS1 and FS1r2 sockets

Hello Friends. I owner HP Pavilion dv7-6101er (lz661ea) and i want to upgrade cpu. Current CPU is A6-3410MX and socket FS1 i want replace for AMD A10-4600M socket FS1r2. But i don't shure will new cpu working in my notebook? I asked this question in ADM support, they said what both CPU is compatible, but need software support in bios of specific models of notebooks. I can't ask this question in HP support because free support time of my model is ended. Please prompt - BIOS of my notebook will support a new CPU?
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n00x wrote:
All of what you wrote - I understand that. But understand and you - the replacement of the processor is required because performance lacking. For a new book i haven't money. You are employee of HP and really can help asking the question to someone of your colleagues who will know exactly whether to run the new AMD processors in my notebook. All my notebooks have been made HP I always helped the company - buying its products, help you and me now. I'm not asking for much - just a concrete answer - will work or not?
No!! That is where you are wrong. I am not an HP employee.
Very few of us here in the forums are HP Employees. Those that are, with very few exceptions, are here volunteering their own time to help owners of HP products. This is a peer to peer forum where owners of HP products share their time and expertise helping others who need help. We are here to help. We are helping as volunteers.
There is no concrete answer on this. Sometimes an upgrade to an unsupported CPU will work, but most often it will fail. Read my previous posts. The risk of whatever currency you use in your country to purchase the new CPU is yours, not mine nor HP's.
Here is a solid answer for you...Use a CPU that is in the list in the Maintenence & Service Guide and your upgrade success chance will go up dramatically. I cannot say your upgrade success will be guaranteed because there is always the chance that you may break something during assembly/disassembly or be unaware of a critical assembly/disassembly procedure and inadvertently destroy your new CPU.
If you want a high performance CPU and chipset in a laptop then choose well when making a laptop purchase. Laptop/notebooks are actually not meant to be upgraded.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Re: Pavilion dv7-4070us hinge is pulling the casing apart WITH PICS

Can't reply to this discussion directly: http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Pavilion-dv7-4070us-hinge-is-pulling-the-ca...
But I can make a new topic to continue the thread.
--> I have made a solution I think:

http://remplek.nl/div/hp_dv7_1.jpg
http://remplek.nl/div/hp_dv7_2.jpg

HP dv7-3000 Power hinge ribbon.

Hello
I have opened my laptop and accidently cut in half a ribbon. The ribbon is the middle one of the power hinge on this image: http://www.discountedlaptopparts.com/media/catalog/product/1/0/100_7254_3.jpg
My question is where can I find that ribbon, because I searched the web and ebay, but to no avail. It would be great if someone can find me a link with that ribbon or a compatible one, so the LED buttons can work again. Thank you!
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CreaTivEuk wrote:
Hello
I have opened my laptop and accidently cut in half a ribbon. The ribbon is the middle one of the power hinge on this image: http://www.discountedlaptopparts.com/media/catalog/product/1/0/100_7254_3.jpg
My question is where can I find that ribbon, because I searched the web and ebay, but to no avail. It would be great if someone can find me a link with that ribbon or a compatible one, so the LED buttons can work again. Thank you!
Hi,
It looks like this model had been sold in the UK.
Buy entire switch cover: http://www.ebay.co.uk/itm/HP-DV7-BLACK-Power-Button-Hinge-Cover-Media-Panel-531731-001-w-Flex-Cables...
or
browse eBay for "power button cable dv7" and get just a cable but I would go for the entire switch cover..
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

HP Pavilion DV7-4180ea AC Power Problem (Really Need Help)

my hp pavilion dv7- 4180ea is a machine and a half, BUT, if i try to play a computer game, (without charger in) i can get 80 fps + on full settings, when i put my default hp charger in, the fps drops to 50 or 60 which is smooth, but it hiccups BADLY, e.g over a period of 10 seconds, 60fps------ 0---- 60fps----- it completely stops for 2 pr 3 seconds, ONLY WITH MY CHARGER IN, why?!

Bump.
Anybody? I called a service center and they said I need to replace the motherboard. Can this still be troubleshooted?

Hp pavilion dv7 4065 dx repair broken hinge

Pavilion dv7 4065dx

Hi Koriroy,
Welcome to the HP Support Forums!
I just sent you a private message. If you are not sure how to check your forum messages, this post by SiobhanF has instructions.
I hope this helps,
Take care and have a great day!
I worked on behalf of HP.

Broken Plastic Bottom on Pavilion dv7 (images)

So, I have an HP Pavilion dv7 - 4285dx. The plastic shell on the bottom is broken, as the pictures show. I’m not sure what happened, as I’m very careful with my computer and have never dropped it, but my theory is that the heat (it gets scalding hot sometimes, even when just sitting on a table) from the fan in that corner warped the frame and caused the plastic to start snapping. There is now a small chunk missing, as is visible in the pictures, and there’s another small crack lower down the side.
My warranty expired in February, but it seems like this would be a faulty product kind of thing, so does anyone think that HP would do anything about it? Or does anyone have an idea as to what I could do about it? Would it be possible to buy just a new computer body that I could put my current hard drive in?

I purchased my laptop about 3-4 years ago.
A few years ago, my computer exhibited the same problem where it looked like the case was being pryed open. I never really took it apart or did anything since I use it more like a desktop than anything else
Last night I took it apart and found the following:
The right side hinge and support structure is very robust. The screen hinge attaches to the laptop base through a metal tab on the base (which has a screw insert on the bottom). The force is distributed very well in this area. On he left side, I saw that there was no metal support. The screen metal hinge screws right into a brass looking insert which is just pressed into the plastic base. On my laptop, the left side insert pulled right out of the plastic, and was basically prying up on both halves of the base, causing the gap when you close it.
When I was trying to rotate the hinges, I found that the left and right hinges took a TON of effort to rotate. in the closing direction: If the insert is OK, there should be no problems since the hinge is "pushing" itself into the plastic base. But when you open the laptop, that screw insert wants to be pulled out. in doing so, it breaks the plastic and causes it to pry the case open, causing the gap.
I think this was an assembly error, not a design problem. It looks like they intended the right side to bear 90% of the force, while the left side just acts as a pivot. I think the left hinge stiffness was set way too high from the assembly line. If you look carefully at the screen hinges, you can see a nut which is covered by the silver looking plastic hinge covers. You need a 1/4" drive socket set and a 5.5 mm socket. I was able to do it with a shalow socket, without an extension.
I ended up loosening this nut so you could easily turn it by hand. Now all the force is taken by the right-side robust hinge, where the left side just acts as a pivot.
I tried to use a metal epoxy in the area, but the stuff I had was too old and didn't bond well. Hopefully I can find a junk computer and just get the replacement base.
To fix this, you can get a new bottom case for about $100, then loosen the nut on the left hinge so that there is minimal force going through that joint (you should be able to rotate the left hinge without he-man strength).
It also doesn't help that the left side hinge sees the highest temperatures. The thermal cycling along with the pretty weak cooling system could make that joint more likely to break.
By the way I took it apart originally becuase my laptop temperatures were crazy high doing non-intensive tasks. The cooling system was pretty bad. it only takes a small build-up of dust to block off the exit for the hot air. Be sure to clean this area if you notice that you can cook an egg on your laptop.

HP Pavilion dv7 Notebook starting with Blank White Screen--Help??

I've had an HP Pavilion dv7 Notebook for a couple years now. Today I go to start it up (without the power cord plugged in), and a completely white screen appears. I'm thinking, maybe it's still starting up/working some kinks out. Then I hear the Windows 7 twinkling start up sound that usually happens when you get to your log in screen. So it seems the computer itself is working, but there is zero display on the screen. If anyone has any good advice/experience with this/knows how I can fix it or what I should do, PLEASE let me know! Computer problems are so distressing

I had this problem with my father's pavillion.
There was a broken pin in the screen socket on the motherboard so I guess it was always making poor contact until one day this pin must have broken off completely and the screen would only display completely white.
I inserted a fine solid wire (not multi-strand) into the plug at the right point so that it only just stuck out enough to make contact with what was left of the pin in the socket, whilst being fully inserted into the plug.
I then taped the plug/socket together to make sure it didn't loose contact by coming loose.
Seems to have solve the problem in the short term (but the socket should need replacing for a long-term fix).

HP Pavilion DV7 1157cl

I have a HP Pavilion DV7 1157cl and i am trying to open the laptop so i can get to the lcd screen that broke this morning. I am trying to find a PDF on how to open it. I took all the screws out but i can't get the cover off the lap top. Is there a guide on how to get to the motherboard?
Thank You

Hi, I have just replaced hinges on a 17" HP laptop and there is no need to get to the motherboard. You have to remove the top cover (with the power button on it). Then the keyboard and the speaker assembly. The whole procedure for your laptop is described in a service guide. Download a file called: c01918142.pdf. You could also click on the Support & Drivers button on the top of this page, enter the model name of your laptop and then look for a Maintenance and Service Guide for Dv7 laptops in Manuals on the right bottom corner.
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Pavilion dv7 keyboard replacement problems HP Pavilion dv7-4069wm

Hope I can get some help. HP Pavilion dv7-4069wm, windows7 64bit. Ok, the sad story, I spilled a drink on the keyboard. Did not seem to mess anything up but the keyboard. First mistake, bought a used one off ebay. Turned out to be the wrong one, screw lugs on back did not match. Bought a second one, it seemed to work the first couple times I used it, backspace key would not work, then nothing worked. I did break one of the little tabs on the zif connector and used some tape like I found in another post. Could this be a connection problem, or just a cheap keyboard problem? I am smacking myself for the spill anyway, so ANY help is appreciated.
I forgot to ad, I am using this laptop as a media center, I currently have a wireless keyboard and mouse I use with it, and it works well, one concern being that on this laptop I can only turn on the wifi with the wifi key on the laptop keyboard. Is there a way to go into bios or a workaround to turn on wifi other than the laptop keyboard? I have the laptop power settings to put it to sleep when not in use, but If it would get shut off, not sure how I would get the wifi restarted if it did not automatically come back on.

use windows mobility centre to control Wifi. May require wifi to be turned on via dedicated key for first instance before it can handle toggling of wifi but may not so worth inspecting & setting up.
Problem with broken connector is probably cause of keyboard issue, the tabs don't just hold cable but also push it against contacts so you may need to revisit & improve your solution to this ribbon connector.
Have come across damaged connectors before & been able to use them by adding thin tape to top of ribbon making ribbon tighter fit in socket & contact better & also use some tape across top of connector socket & onto ribbon to hold it in place.
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Graphic card for hp pavilion dv7-3152

Hi all!
I have a hp pavilion dv7-3152ca I bought some time ago. For some weeks now, the laptop became a bit strange, shutting down by itself randomly with Power Kernel error 41 on win7 64.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=fr&lc=fr&dlc=fr&docname=c02143694
After checking some place, i've seen it could come from overheating so cleaning would be a good move. After disassembling the whole thing (you have to remove any single part to do such!), problem still occurs. So it does not come from heating.
I know it can come from several thing but as my video card is messy for a while (the vga output does not work anymore, had to buy a hdmi to vga converter to use laptop for ppt), I guess it could be the reason.
Now, problem: which card and where to buy!?
What kind of specs should i check for? I mean on pc, it's easy with mobo, you can get ref but for laptop... and as the laptop is not anymore under warranty, no way to get any kind of support from HP (good job guys, way to go...)
Any inputs?
Thanks

If the video card is bad, it will mean replacing the whole motherboard. The video chip is soldered to it. If you need help finding the part let us know.

Pavilion dv7 hinge & power chord socket

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