Pavilion dv9700 DVD/CD ROM stopped working: Code 10 (This device cannot start.)

I have a HP Pavilion dv9700 running Windows 7 where the DV)D/CD ROM drive fails to be detected. I can still get it to open and close. The device manager gives an error: Code 10 (This device cannot start). I read somewhere that iTunes upgrades can cause DVD problems in HPs, and I did upgrade iTunes a couple of days ago. I did upgrade the BIOS a few moments ago, but it didn't help. Thank you in advance for any help you can provide.

Thank you for the responses! Sorry it took me so long to implement--I wanted to back everything up first before messing with the registry. Following the instructions to delete lines in the registry AND uninstalling iTunes allowed for the DVD/CD ROM to pop up with an exclamation mark in my Device Manager. Updating the driver did not help as the computer said the driver was up-to-date. Mysteriously, when I rebooted, the DVD/CD ROM disappeared from the device manager again. I forgot to mention in the initial post that the DVD/CD ROM light blinks steadily at about two blinks/second. Any other ideas? I am wondering if this is a hardware failure now.

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