Pavilion G6-2208CA Keyboard not functioning

Two days ago my laptop keyboard all of a sudden stopped working. Whenever I press keys, nothing happens. This came about all of a sudden, just one minute working perfectly fine, and then the next none of the keys are functioning. I've gone through several resets and still no functionality.
I've done everything I can as it was listed on the site. I uninstalled and reinstalled my keyboard driver, as well as both a PC refresh and a complete factory reset. I also saw to reset the BIOS, but I can't even open the boot menu with an external USB keyboard.
I bought the laptop refurbished off NewEgg less than a year ago, and it worked perfectly until now.

Hi @C-Alex ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see that you notebook keyboard has stopped functioning, When you connected an external USB keyboard you could not enter the bios. This is most likely because Legacy devices have not been enabled in the bios.
As it is less than 1 year old, I suggest contacting HP support as it may be in warranty. They can check that for you and provide options.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
If you would like to replace the notebook keyboard yourself, I am sending a link to the HP Pavilion g6 Notebook PC Maintenance and Service Guide. Please not page 51 for a list of replacement keyboards and the procedure.
May the force be with you!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Pavilion G6-2208CA Keyboard not functioning

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