Pavilion g6 B6E08AV Win8 64-bit several keys not working.

Pavilion g6 B6E08AV Win8 64-bit delivered/received 12-22-12 for Christmas. Last couple weeks [q, w, e, r, u, i, o, p, right shift key, zero & enter on number pad, left & up arrow keys] stopped working. Must use on-screen keyboard. Very disappointed/upset after chatting online w/tech. He wanted to send replacement kybrd for me to replace myself...(NOT). Alternative= send me a box to ship laptop to repair center, 7-9 day process! I can't believe there is not an easier/faster way to replace a simple keyboard; like take in to a local partner. I am even more disappointed that a farely new unit already has a hardware failure.

Hello,
I see that you're having an issue with the keyboard on the notebook. Now, if you're in warranty and want the replacement to be free that would be the best option.
If you're not in warranty and looking to replace the keyboard yourself you can look into this one which the same exact keyboard that you have (if you're located in the US.)This is the only keyboard I could find that your notebook supports.
Other than that I would suggest going with the replacement HP is offering you. Also, you could always ask for them to give you expedited shipping.
Hope this helps. If you need anything else let me know.
THX

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Windows key inoperative dv7-4285 windows 7 - 64 bit. only key not working

Windows key inoperative dv7-4285 Windows 7 - 64 bit. The Windows key is the only key not working.

Thanks for the information,
I have a couple of suggestions that may help with this issue. My first suggestion would be to uninstall and reinstall the drivers for the keyboard.
Follow these steps to do that:
Click the "Start Menu"
Type "Device" in the search box under all programs
Select "Device Manager"
Click "Keyboards"
Remove all devices under keyboards by right clicking and selecting" uninstall" on each device
Restart the computer
How long has the button not been working?
Are there any other keys not working or producing the wrong character?
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Microsoft home and business 2013 64-bit Product Key not working to activate.

Hi,
I just bought on ebay india. ( MS office home and business 2013 64-bit) During activation the screen says that there was problem.
Your computer has already installed 64-bit files and 32-bit cannot install. To install 32-bit please delete the files and reinstall.
I went to chat with Microsoft website and they advised to post the issue here. Is there someone who can help me activate the product. I contact the seller, he says I have sent you 64-bit installation cd.
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Hi,
Have you installed any 64-bit Office products before? If yes, please uninstall them using Fix it from Microsoft:
http://support.microsoft.com/kb/2739501/en-us
http://support.microsoft.com/kb/971179
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Re: Satellite C650 - FN key not working

Hi.
In my Satellite C650-1CG (PSC14E-00G001AR) with XP*86 bit, "FN" key not working. I saw a lot of solutions here but unfortunately for Windows 7 i didn't see yet..
pls help me

Hi shamlic,
> I saw a lot of solutions here
Yes, there are hundreds of threads here in forum about FN keys and as far as I know the problem could always be solved by reinstalling Value Added Package and Flash Cards Support Utility from official Toshiba European driver download page.
That means you have to remove the old versions first, then restart the computer and install the newest versions.
Here are similar threads:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=58443
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=58401
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=58344

HP Pavilion notebook left shift key not working

My reasonably new HP Pavilion has a problem with the left shift key not working. The Right shift is fine, as is the Caps Lock.
Windows version is 8.1 64 bit
Can you advise me on whether this is a driver issue or a hardware issue, in which case I will return to the supplier
Thanks, Helen

Dear Customer,
Welcome to HP Support Forum and we are glad to assist you
It looks like you are having issues with the Keyboard on your Notebook
We will surely assist you with this
Let’s start with a questions.
1. Was there any liquid split on the Notebook Keyboard
2. Is there any Dust settled on the Notebook Keyboard
3. Are there any Keys which are fallen off / Any Keys which are loose
Troubleshooting:
Step 01. Could you please check and verify if External Keyboard works fine or not?
Note: Please click on the below shown link to find more troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

Keyboard wireless key not working after upgrading to windows 8.1

Hello,
I am having hp pavilion dv6-6165tx notebook, where keyboard having a wireless button that turns ON and OFF all wireless devices, After upgrading to windows 8.1, HP Connection Manager is not getting installed, as well as Key is not working, key color turns red and white but no action is performed.
Kindly suggest me some solution.
Note: HP Doesn't provide drivers for windows 8/8.1 ONLY WINDOWS 7 for hp pavilion dv6-6165tx.
Thanks.

Hi @Jayesh_Bhadja ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6-6165tx Notebook and the Wireless keyboard not working correctly. Here is a link to troubleshoot the keyboard.
The HP Connection Manager is something that is for Windows 7 not Windows 8.1. I would uninstall this from your Notebook. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating. It has a troubleshooting tool in this.
Make sure all your updates have been completed. I would try restarting my Notebook a few times.
If that does not help I would uninstall the keyboard from the Device manager.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Some keybaord keys not working after suspect virus on Tecra A

Apostrophe, delete, semicolon and end keys not working after a suspected virus attack. I found record of the same problem on the net but apparently this guy fixed his problem after he found scroll lock or num lock on.
This is not the case here but there is something going on with numlock - register shows 2 and not 0. change to 0 but when reboot back to 2 again.
Suspect changed back by bios. I thought i couldnt get to bios because DEL key not working but found ESC works.
Tried to reset default values for bios but then cannot save and exit as this required the END key to work.
I was running XP at the time of the (suspected) attack and could not rectify the problem so put the computer back to the OEM status which i hoped would help - it did not, same problem so rather than install all the software on the computer again with XP i upgraded to Windows7 - fresh install.
Still keys do not work - it was a real pain to start with as my computer was set up to ctl+alt+del to log in and i had to do this with on screen keyboard - XP - this also showed that numlock was on before and after windows boot.
The reason i suspect a virus - my wife was watching one of her tv shows on line from home country (another toshiba laptop) and i needed to use that laptop for something else so i asked her to use mine - later on we turned the laptops off and in the morning turned tham back on again, the other laptop with AVG virus protection flagged several hits and this one with (FAMOUS and completely up to date) Norton flagged nothing - once i got into it using on screen keyboard.
Problems with this computer was found after scanning with a different antivirus.
Anyway - i am left with 4 keys that do not work on my keyboard (actually they did work after i logged into the computer for the first time but i had to hold them in for a long time - and then next time i rebooted, not work at all and havent ever since)
Any assistance here would be greatly appreciated, i have been working on this all weekend with no joy at all.
Thanks in advance.

Thanks Xardas,
I have essentially done both - tried Toshiba OEM status found on a small partition of the toshi hard drive - no good - then did a fresh install of Windows 7 - still no good
You know - as cunning as it sounds - i cannot reload the default settings in BIOS as it requires the END key to work so i can Save & Exit - all i can do is Exit Without Save - i sort of feel snookered at the moment.
Toshiba got back to me today and said that i have tried everything they would have (yeah for sure) and to take my machine into a service centre for a hardware check - yeah right on boys!
Check out this guys post below found on Kioskea.net - getting close to a year ago...
ms ml - Nov 10, 2009 12:52am GMT
Hi there, I was hoping that you might be able to help me with the problem that I seem to be having with my Toshiba Satellite Laptop Keyboard too. For a few days now I havent been able to use a few of the keys on my keyboard, including (1) delete (the backspace key is still working though), (2) colon/semicolon, (3) apostrophe/quotation marks and (4) end (the home and PgUp and PgDn keys are still working though). Any suggestions?
Identical to my problem....obviously this guy had the same problem as well...see below - same thread.
yab - Feb 9, 2010 4:47am GMT
hi did you ever figure this out? i have the same exact problem...
However, i was not able to solve my problem the way this guy did - my scroll lock is not activated - it seems to work ok (on and off) i tested it using Excel to move around the cells.
yab ms ml - Feb 9, 2010 7:57am GMT
Nevermind. For me it was scroll lock. My apostrophe, semicolon, and delete keys are alive and working again. I hope you have the same easy fix.
Incidently - never hear from the first guy again - probably ended up being his scroll lock.
all sugestions welcome - sorry my smily face has no eyes -) guess why!

Esc key not working in windows 7

Hi,
I have a HP Pavilion dv6-4XXX series. It's almost been 2 years I bought this notebook.
Recently I faced an issue. The "ESC KEY" has stopped working. However I could find that it's working fine in BIOS but not when I am logged in to windows. I have windows-7 installed.
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Hello siddharthmishra,
You’re having a problem with the ESC key not working.
Go to device manager and uninstall the keyboard and restart the computer. This should uninstall and reinstall the driver for the keyboard.
Here is a link to device manager.
If the problem has not been happening for very long, you might try a System Restore. This will take the system back to before the problem started happening without affecting any of your files.
Here is a link to a System Restore.
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My keyboard is unresponsive. problms started w/ "L" and "9" and "Enter/Return" keys. Did a s/w update and reboot but still no success. Now only "Shift" and "Enter/Return" keys are unresponsive.

I tried the troubleshooting steps listed in the article linked above but ran into the following problems:
a) the View menu doesn't have a "Speech" item listed (I'm running 10.9.2)
b) My MacBook Air doesn't have a disk drive; impossible to start up from an Install disk as recommended in step 10.
None of the other steps helped (sticky keys off, slow keys off, mouse keys off, etc)
Looking at the forums, looks like several other people have the issue of just the right-side shift and return keys not working, like me. Could we please have some advice that is specific to that particular issue?
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Hi Everyone,
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Just within this week, the special function key not working, each time I start the pc, i have to go into toshiba desktop assist then function key then click ok, it will working.
But the touch pad has been set as enabled, also under keyboard setting has been set as special function mode. But don't know why each time start the pc have to go into function key box then click ok.
When I bought it everything is ok, i can use the special function key to turn up and down the volume and disable wireless...etc
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Take a look here:
Function key changes in Satellite and Qosmio 800 series
http://aps2.toshiba-tro.de/kb0/TSB2903E00000R01.htm
You can use the traditional FN + F key mode or just an F key mode.
This can be enabled and disabled in BIOS or the HWSetup
In BIOS go to Advanced -> System configuration -> Function key mode
This mode can be changed
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This is driving me nuts. All of the sudden the CTRL keys (both left and right) do not work on my T410. I thought it was a virus (I had a torjan) so I wiped the HD and did a clean install of Win7 pro 32 bit. Problem persists.
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I have two kids age 5 and 9 and they might have messed with something. Any suggestions are appreciated. I cannot find the solutions. I find it very strange that both right and left CTRL keys would mechanically fail at the same time.
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@maxillo,
Try alt + ctrl + fn and see if it helps.
http://en.kioskea.net/forum/affich-28177-control-keys-not-working-on-laptop
Also try going to "Ease of access center" then "make keyboard easier to use" then see if any "sticky keys" or other modes are turned on.
//JameZ
Check out the Community Knowledge Base for hints and tips.
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*Exmple o complete entence.
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Make a Service appointment for the keyboard at your local AASP.
Apple - Find Locations
I'm not sure how old it is, but it is covered for 1 full year as long as it didn't take that 19 story dive.

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