Pavilion g6 broken hinges

I've had my g6 laptop for almost 2 years and now both hinges are broken and my laptop no longer turns on. I've been searching online and it seems like this is a problem for a lot of people. But I have yet to find an answer for this. I've paid too much money for this laptop to last only 2 years. Does anyone know anything about this or has the same problem? Any help is appreciated.
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Hello sanaa0415, welcome to the HP Forums.
I see that the hinges are broke and the laptop no longer turns on for you. I would recommend contacting support for the issue.
HP Technical Support, North America 1-800-474-6836. For all other regions click here.
If you want to address the hinges yourself, here is the part #:
(3) Display hinge kit (includes left and right display hinges and brackets) 681812-001
You will want to contact the HP Parts Surfer to order one: http://partsurfer.hp.com/ContactUs.aspx
As for the Notebook not turning on, you could start with this document: Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. If there is absolutely no power please let me know if you wish to try and troubleshoot this issue.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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HP Pavilion dv7t broken hinge

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I have seen the other posts and seen where some have tried to get this fixed and others have been sent a new laptop. What are my options at this point? Will it cost me to call support and ask what they recommend I do?
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Pavilion g6 broken hinge

My hinge on my computer has broken. I have seen mutiple threads about his problem. Has there been any fixes? How can I fix is myself

@mocmoc2310
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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Hello djscoobydoo,
Welcome to the HP Forums!
I'm sorry to hear the hinge on your Pavilion is slowly breaking. You need to contact HP phone support, immediately, to get it addressed. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
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I worked on behalf of HP.

I have broken hinge on DV7 Pavilion QE360UA#ABA. I need information on which model this equates to.

I need to get the parts to fix the broken hinge. I see parts online for a DV7-3165DX (for example) and other similar model designations. Which model does QE360UA#ABA equate to?
This question was solved.
View Solution.

Hi!,
HP Partsurfer indicates the part you need for your model #: QE360UA#ABA is HP Spare number 665599-001 Hinge kit.
Regards,
Louis

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Hello Melfig408,
I understand your computer is suffering from a broken hinge and a broken screen, is that correct? I will try to help you.
It sounds like the hinges might be too tight making it difficult to close. When that happens the pressure is then put on the screen and can make it crack a lot easier.
Are you looking for the necessary parts to do the repair on your own, or needing it to be repaired by HP?
Please respond back at your earliest convenience.
Thanks
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Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

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puneetsharma wrote:
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I am now even more convinced that there is a manufacturing defect which Toshiba has not bothered to solve. My cynical view is that getting 150$ for each of these problem might be netting a good margin.
Have posted this to add my own experience and be counted.
Will update once I speak to the aforementioned supervisor on Monday
cheers

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(pictures below)
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I have forwarded your post to the right people for their review. You should hear back from someone shortly via Private Message on this forum.
OrnahP
HP Support Forums Moderator
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When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
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@kinshuksunil
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Re: Pavilion dv7-4070us hinge is pulling the casing apart WITH PICS

Can't reply to this discussion directly: http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Pavilion-dv7-4070us-hinge-is-pulling-the-ca...
But I can make a new topic to continue the thread.
--> I have made a solution I think:

http://remplek.nl/div/hp_dv7_1.jpg
http://remplek.nl/div/hp_dv7_2.jpg

Pavilion g6 broken hinges

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