Pavilion G7 1365dx internal microphone problems (skype).

I just purchased this notebook and when I tried to use Skype, everything works except the other person can't hear me. Mic is enabled and not muted. Internal Mic (IDT High Definition Audio CODEC). System checked for updated drivers, system said drivers are up to date. Thank you in advance for your help.

Hello @Pistaba1975,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the microphone on your notebook is enabled, but will not record any audio on Skype. I would be happy to assist you in this matter!
Are you able to record audio using a different program on your computer? Were you able to record audio from Skype in the past?
In the meantime, I recommend following the steps in this document on Resolving microphone problems (Windows 8). This should help enable the audio-in when using the microphone.
Additionally, I also suggest following this resource on Microphone Troubleshooter to ensure that your Skype software is communicating the audio being transmitted to your audio-in device.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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I am encountering similar issues, looking at the sound preference pane, I can see that the microphone is showing noise, this is duplicated on a skype test call... just noise no external sound is being picked up. Steps I have taken so far are:
Zapped the PRAM
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Internal microphone problem HP ProBook 6460b / Windows 7 Pro SP1 64bit

I have a problem with internal microphone on my HP ProBook 6460b with Windows 7 Pro SP1 64bit.
Sound works OK but the internal mic doesn't record any sound. Drivers are up to date - IDT High Definition Audio CODEC v. 6.10.6328.0 installed from HP drivers support page.
HP ProBook 6460b
p/n: XU550AV
Any ideas?

Hi,
My laptop have the same problem too.
Time of this report: 5/9/2012, 08:58:44
Machine name: xxxxxx
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP ProBook 4530s
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8126MB RAM
Page File: 3300MB used, 12950MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Sound Devices
Description: Speakers / HP (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76D1&SUBSYS_103C167D&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Communications Headphones (IDT High Definition Audio CODEC)
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Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76D1&SUBSYS_103C167D&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
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Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
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Default Sound Capture: No
Default Voice Capture: Yes
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Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
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Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Please notify me when this issue is fixed.
Thank you

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Hello,
I really hope someone can help me. 2 days ago I bought a Toshiba Satellite M305-S4910 after reading rave reviews on BestBuy.com. After attempting to use the internal microphone I discovered the following problem.
When I am on a video chat, it sounds like there is a lot of static on the line. As soon as I plug in a headset, the sound goes away. I called best buy for the free 14 day support and they said I have two options. Bring it in to exchange for a new laptop or PAY for a service person to come troubleshoot it for me. I have spent the last 3 days transferring files, loading programs, and now I have just about everything set up on this laptop. I do not want to go EXCHANGE it for a new one and do that all over again. I can reload software if its something simple like that. Does anyone have any ideas how I can diagnose and possibly repair myself? Part of the reason I liked this one is the built in mic and webcam since I video chat A LOT!
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I am trying to record sound with my internal microphone.
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http://scrappity.com/files/jpg4onw6bhsmxn561zxj.png
http://scrappity.com/files/3gcaq6wu748b5byje7bm.png
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Message was edited by: teawithmilk

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I use my internal microphone on my MacBook Pro very often, especially in programs like GarageBand, Audacity and Photo Booth. However, yesterday after attempting to use Skype (for the very first time) my internal microphone does not work properly in any program. The only time it responds is when I tap the area directly above the microphone.
- I've already checked the settings in System Preferences
- I deleted all files associated with Skype
- I've tried holding the "option + command + r + p" while starting the computer
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The only time it responds is when I tap the area directly above the microphone.
Sounds like a hardware problem. Take the computer to an Apple store or an AASP. Whichever is more convenient for you. If you have Apple Care or your computer is still under warranty, call them up and let them deal with it.

Recently installed Windows 7 on Pavilion dv6748us - internal microphone does not work

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sojo972 wrote:
I have been searching the web extensively, without success, to find how to resolve this issue.
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Have gotten some "roadside" advice to use a Windows Vista driver; Have no idea what the driver is or how to get it.
Have found some information about uninstalling realtek audio driver and reinstalling an older version; Have no idea on this one either.
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The drivers for the laptop are located here. select Vista and Driver-audio. The Vista driver should work. You can uninstall the driver from within the Device manager. Start --> type devmgmt.msc and the device manager will open. Locate the HD audio device and right-click it and update the driver.
After that is done go to Control Panel and Sound and the recording tab up top. Check to see if the microphone is grayed out. (not grayed out means driver is properly installed). The microphone should also have a green checkmark next to it. It is now a matter of selecting the microphone then selecting Properties to enable the microphone and then test and adjust the input level. Look at the tabs (listen,levels and advanced).
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regards,
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regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Hi:
Looking at your system information you could have one of two possible audio cards:
Conexant HD audio or the RealTek HD Audio
The fact that you couldn't install the RealTek HD audio driver indicates to me that you don't have a RealTek audio card. Check your device manager and look at your sound card and check to make sure which audio card you have.
Here is the Vista 32 bit driver for the Conexant audio card:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
Here is the Vista 32 bit driver for the Realtek audio card:
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If you in fact have the Realtek audio card, I would download and install the latest, greatest HD driver directly from the RealTek site:
Accept the agreement, download and install the first one on the list. Maybe it has been updated to fix the issue you are experiencing.
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I have a pavilion dv4 and my internal microphone is not working. how do i fix this. thanks

I have a pavilion dv4 and the internal microphone is not working. I believe I had it working for 1 time but can;t figure it out. please help. thanks

Hi,
Please check it using these steps:
1. Right click the iocon speaker (bootom right hand side)
2. Select "Recording Devices"
3. Enable the microphone
Hope this helps.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Internal Microphone not working on Pavilion dm4 Laptop

I have an IDT High Definition Audion CODEC internal microphone on a Pavilion dm4 laptop.
I was advised by an helpful HP support person to uninstall and re-install drivers and this I have done a couple of times.
Occasionally the microphone works but more often it is still not working from Start up. It is not working today!
I am trying to use Skype.
I have checked that the driver is up to date. ( right click on IDT in Device Manager) and this was confirmed.
I would be very grateful for any other suggestions.
Christopher

Thanks for the suggestion.
I opened the Sound control panel as you suggested and the Internal Mic (IDT) is shown in the list of microphones and has a green tick ( and is already enabled in properties). It is selected as a default device. ( the icon shows a picture of the laptop indicating the microphone on the lid not the picture of the microphone as shown in your clip)
In the Sound control window there is a sound indicator panel to the right of the internal Mic Icon that has a green bar that moves up and down - indicating that the microphone is responding to sound.
However it is still not working in Skype and it is the Internal Mic that is selected as the device here.
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My pavilion g7 says my microphone is enabled but will not record on skype

my pavilion g7 says my microphone is enabled but will not record on skype
HP Pavilion g7-2250sh Notebook PC
Serial Number: [edited Serial Number by Moderator]
Product Number: C5T08EA

Hello @Pistaba1975,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the microphone on your notebook is enabled, but will not record any audio on Skype. I would be happy to assist you in this matter!
Are you able to record audio using a different program on your computer? Were you able to record audio from Skype in the past?
In the meantime, I recommend following the steps in this document on Resolving microphone problems (Windows 8). This should help enable the audio-in when using the microphone.
Additionally, I also suggest following this resource on Microphone Troubleshooter to ensure that your Skype software is communicating the audio being transmitted to your audio-in device.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Pavilion G7 1365dx internal microphone problems (skype).

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