Pavilion G7 Hinge Casing

Fixed loose screw on right hinge of G7 Pavilion, week later both sides popped out, left side casing broke and totally out, right side metal popped out screen attached, literally by thread ... trying to hold together and prop back up with something. Cannot afford to repair obvious by number of complaints design flaw, should be recall, free replacement screen. I cannot afford not to have the computer ie mail for and time to repair ... keep elderly, sick parents, literal lifeline..

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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HP Pavilion g7 Hinge / casing breaking Issue

Hello,
I've had this laptop HP Pavilion g7-2235dx for awhile and the side part of my laptop eventually cracked off. I didn't think too much of it though it did bother me slightly. Overtime opening my laptop it started pulling the casing off and this is when I've gotten bothered by it. Now I fear having to open and close this laptop and it's such a shame because I like it quite a bit for what it cost me. I don't know what to do the screws are not loose on it as it's still intact on my laptop. What do I do / who do I contact for this? Now I just leave my laptop open when I'm done with it to not further worsen it.. But it's terrible because I bring it to school occasionally..

Dear Customer,
Welcome! to the HP Support Forum
It looks like you are having issues with regards to the Hinge and Casing of the Notebook. I understand as a
Customer how it feels when things doesnt work the way you wanted
Please call technical support immediately and get the unit serviced before it gets worse
If you live in the US, contact HP Here. and If you are in another part of the world, start Here.
Hope this helps, for any further queries reply to the post and feel free to join us again
"I work for Hewlett-Packard"
* * * * * Click the "Purple Thumbs Up Icon in the lower right corner of a post" to say thanks * * * * *
* * * * * Please mark Accept As Solution if it solves your problem * * * * *
Regards,
K N R K

HP Pavilion dv7 hinge issue

I have an HP Pavilion dv7t-6000 Quad Edition notebook PC that i purchased in 2011. This laptop worked great for the first year and a half and then the left hinge snapped off and now the laptop lid won't close. If I try to close the lid, the plastic holding the screen begins to separate and crack. This is a known and very common flaw with the design of this model, yet there was no recall. I paid $1400+ for this laptop and it has lost its mobile functionality because of the hinge. Similar to other users with the same problem, I use my laptop normally in a work setting so there is absolutely no way that this problem is my fault. I need someone at HP to help me find a solution to this problem.

this is only a forum for people have their issues solved, the only advice you will recieve here is how to repair things, this isnt a customer complaints forum you will need to contact hp customer support, people on here dont actually work for hp

Pavilion m6 hinge

I am having the same issue as everyone in this forum and did not know that everyone else is having the same issues. I purchased the Pavilion M6 laptop less than 2 years old, but it is definitely out of warranty. I would love to get this issue resolved because I am really in need of my laptop. The sad thing is I could not wait and was forced to purchase a new HP Touchscreen desktop TODAY because I could not use my laptop screen because the hinges came loose and Now the laptop screen is just reflecting lines and I am unable to close the screen. I would love for someone from HP to contact me as well because I am a great supporter of your product but this laptop issue has me very very worried and concerned. Can someone please resolve this issue for me. I would appreciate any assistance that can be offered as well. Thank You.

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Hinge Casing Split apart.

Hey, ummm, im not too good with all this technical language, so i'll try and describe as best as i can.
I bought a White Macbook 13'' last year from family. i believe its a 2008 model. anyway, it is kept in good order. i cherish it, as i use it for my music coursework, and for the simple fact that i can't afford to replace it. However, the other day, i was using it, i stood up and i accidentally knocked it from my desk. Before i could save it, it had hit my floor, which is laminate. Luckily, it landed the right way up, and it landed still open.
But the problem is that it has split the casing on the back hinge. like, where it joins from the hinge, to the screen's back case (the one with the apple logo on it) ... i noticed that when you close it, the top lid is about half an inch further back. so the lids, arent quite aligned. when looking at the back hinge when its closed... the casing either side of the hinge has lifted and you can see a couple of grey wires.... this casing can be clipped back in again, so i can close it, and make it look fine. but when i open it up, and then close it like i usually would, it all cracks open again.
any ideas on how to help me? i dont want to buy a new screen or whatever. i dont know how you would fit a new case. or where to get replacements. ebay just seem to sell covers.
Any help = MASSIVELY appreciated. thank you.

Welcome to the forums.
Check here, <http://www.ifixit.com/Device/MacBookUnibody_ModelA1278>, for good information on what you may need. If this isn't your model you can do an on site search to get the correct one. You could also do a search on line for shops that might fix it and not be to expensive. Most of them will give a free quote for the cost of the repairs.

Broken "hinge"/ casing - left side

The casing around the left hinge of my laptop has ceased to exist, as in the plastic around the hinge has completely broken off and there is nothing that I can screw the hinge into. The laptop was not dropped, in fact it was very gently opened and closed each time, yet this seems to have occurred to my, much like to hundreds of HP customers (as I've read online that this seems to be an ongoing issue for many years with HP laptops).
How does HP advise that I proceed?

Hi VS1986,
I will submit this to the appropriate persons.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HP Pavilion Left Hinge Broke

For some reason the other topic that had 255 replies has been closed???? I got off the phone with HP and was told it would be $200 to repair the damage done by their horrible hinges. Not that the care but they have lost me as a customer. Bye HP.

I reported, elevated the issue. HP is ready to Fix it.
Thanks HP.
All the very Best!
Venkatesh R

Pavilion dv7 hinge & power chord socket

A few months ago, the area on my laptop near the hinge cracked. It became difficult to open the laptop because the plastic on the bottom was scraping against the top part. Now, the socket that the power chord plugs into, along with the hardware around it, has separated from the case and is attached only by some wires. Is there a way to have the hardware replaced, and how costly would this be? It was an expensive laptop and still works very well, but is no longer under warranty. I would ask HP, but I can't seem to get through on the support line, and I'm no longer eligible for live chat.

@roym66 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
I work for HP. However I speak only for myself, not for HP nor anyone else

HP Pavilion dm4 case, bezel, and hinge broken

About a month ago, I found my casing coming apart as I opened my Pavillion dm4. This has never happened before. I didn't do any damage to it. It just happened out of the blue. Then, the left hinge began pushing on the front case of my laptop and eventually broke it into pieces. When I open my laptop, I have to very carefully pry open the left side so it does not break any further or ruin my screen indefinitely. I have already paid about $200 to replace my display screen because the broken hinge casing somehow ruined a huge chunk of pixels. I have images, but it won't let me attach them. I have had it for about 2 years so my warranty is up. I'm debating just throwing my laptop in the trash and purchasing a new Samsung or Macbook or something, just not another HP! I have called tech support and they won't help me at all until I let them process $200 on my credit card. HAHA I am so disappointed in this company and in my investment. Anyone know how I can repair my laptop?

,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

Hp pavilion g6

my hp pavilion's hinge on the left side under the power button is broken and crack. it make me can't start and operate my hp pavilion g6. when I start to open the screen, part on the left corner beside the left hinge open too and the power button is on without I touch but then off again after the screen opened fully. then I brought it to be repaired but the person said that it will be difficult to repair it. so what I have to do?

@duyung_dayani
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Laptop top cover unglued

The left hinge casing on my laptop came off and was lost, and the black, plastic case for the screen is cracked and seperates from the screen when closing and opening the laptop. If there is a fix, I need it to be done quickly (I will pay for expedited shipping). I'm not sure if I have a warrantee on the laptop, it was a gift. The laptop is an envy m6. Any help would be appreciated.i was thinking of using sum kind of adhesive to stick that top cover but then wanted sum pro suggestions frst

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

I need the HP Pavilion LCD Screen housing or casing, brackets, hinges

I need the part number or where to find the HP Pavilion LCD Screen housing or casing that holds the LCD
and connects also to the base of the notebook pc . Basically everthing whlich is the font and back plastic, brackets, hinges.
I need part numbers, names and direction where to find this LCD housing , becasuse the whole is broken and falling a part.
Product number : cnd625165c
Serial number : {Removed for privacy}
Model Number : dv8327cl

sbmusk wrote:
I need the part number or where to find the HP Pavilion LCD Screen housing or casing that holds the LCD
and connects also to the base of the notebook pc . Basically everthing whlich is the font and back plastic, brackets, hinges.
I need part numbers, names and direction where to find this LCD housing , becasuse the whole is broken and falling a part.
Product number : cnd625165c
Serial number : {Removed for privacy}
Model Number : dv8327cl
Hi,
You can find all components in here:
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CCIQFjAA&url=http%3A%2F%2Fh10032...
The actual manual is: c00637497.pdf
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Pavilion dv7-4070us hinge is pulling the casing apart

Link to original thread regarding this SAME issue, now marked READ ONLY. I bought my HP Pavillion dv-7 computer as my retirement gift in 2010. About a year or two after the hinge started to pull the casing apart and the fan at times would not kick in; the computer sometimes was so hot that I could not use it for fear of burning myself. I brought this to HP's attention and, since it was under warranty, HP made arrangements for me to mail it to a facility in Texas for repair which I did. How extremely frustating to once again experience the very same problems that evidiently were never fixed correctly in the first place! I stumbled upon the above READ ONLY thread to learn that there are numerous others who are experincing the exact same problems as me. It appears as thought HP has known for quite some time that there is a design problem and refused acknowledge it. Upon further reading, it appears as though HP has finally decided to adress these isssues and make the necessary repairs. I certainly hope this is the case and that HP will repair my computer at no expense to me since the original repair was not effective. I sincerely hope that I will contacted by HP to reslove my issues. Based upon my on going computers problems and HP's response, I will seriously rethink purchasing HP products in the future.

I am having the same problem with my dv7t, it has been pulling apart for the past year. I tightened the screw which fixed the problem for a few weeks but it eventually came lose again. Today when I opened, it split open so much I was afraid I might snap something. I took the case apart to discover that a plastic piece in the hinge as broken and that the screw was so longer held by anything. I then typed by prolem into the forums and instead of learning that this is an isolated incident, I discovered that its a chronic problem. I perfectly understand that there is wear and tear on laptops, I recently replaced my hard drive and have had to change my battery. These things happen. But this is a physical problem that doesn't even have anything to do with the hardware itself and from where I'm standing it looks an awful lot like a defect to have a metal screw screwing into plastic. Is there anything HP can do to help beyond telling me it will cost about $200 to have fixed? Any assistance would be much appreciated.

Re: Pavilion dv7-4070us hinge is pulling the casing apart WITH PICS

Can't reply to this discussion directly: http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Pavilion-dv7-4070us-hinge-is-pulling-the-ca...
But I can make a new topic to continue the thread.
--> I have made a solution I think:

http://remplek.nl/div/hp_dv7_1.jpg
http://remplek.nl/div/hp_dv7_2.jpg

Hing conected to monitor case and wires broken on HP Pavilion dv6-6c13cl

Hello,
I have a monitor with broken hing/monitor case and the wires that connect the monitor to the computer is also broken. (I know I droped it in is such way that the monitor is okay but the hings broken from over extension.)
I need to replace the monitor case. The monitor works but the wire that comes out of it is in bad condition, needs either repair or placement.
Basically what I need are
1. The part number of the case with the hings.
2. The wire that connects the monitor to the computer, Or I can replace the monitor and I have found p/n from this forum which is 665334-001 I belive.
Thank you

You need one of these:
http://www.ebay.com/itm/NEW-HP-PAVILION-DV6-DV6-6000-DV6-6C00-DV6-6100-Display-CABLE-KIT-665304-001-...
Your display part nos are listed on page 31 of the Manual:
Manual
The whole screen assembly with hinges is not a single part; you have to order multiple parts.
Here is a complete screen assembly with hinges and the cable for $107 plus shipping:
http://www.ebay.com/itm/432296-001CMPTASBLY-HP-HP15-4-BV-DV6xxx-Display-LCD-Complete-Assembly-GRADE-...
You will never order all the parts separately, even without the screen for less than that from HP.

Pavilion G7 Hinge Casing

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