Pavilion G7 laptop stuck in POST loop

Clients Pavilion G7, originally came with Win 7, but client upgraded to 8.1 about 2 months ago.
Power on, black screen with message: 'Press the escape key for startup menu' at bottom left. Cursor blinks in upper left corner 3 times, screen goes black and repeats. 
I can get to the startup menu. All diagnostic tests have been run and passed. Boot device options show Internal HDD, then internal CD/ROM for boot order. I have entered BIOS and reset all defaults with no change. Only remaining option is F11 for System Recovery and that just sends it back into the loop. Changed boot order to internal CD/ROM first and inserted known good Win 8.1 install disc with no change in behavior.
What next? Please help.
noguy

Immediately after powering on tap the Esc key. From the menu tap F9 Boot options, then select the CD/DVD drive. Even with it set as first boot device in BIOS for some reason it requires these steps to boot from CD/DVD.
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    I was abble to dismantle my Hp Pavilion dm4 laptop, because it refused to charge wen i plugged its charger to it neither did it come up wen i tried to power it. I narrowed the symptoms to a possible component failure on the motherboard. I checked the board and saw this number (zidane 2b 6050A2435101 MB-A02). Any ideas where I cld possible find an exact replacement for it. I live in West Africa, Nigeria. If its available.......plz I would appreciate if I cld get directives on how to purchase it.

    Replied on: http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Dead-Pavilion-dm4-Laptop/m-p/3725046
    TwoPointOh
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Pavilion g Laptop

    I have a pavilion g Laptop 18 months old. Recently whilst using it, it just suddenly turned itself off. I've connected the mains cable, but nothing is happening. When I press the "on" switch still nothing happens. Any help out there, please?

    Hello @PaulaHirst,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I have read your post on how your notebook suddenly powered itself off, and that you are not able to power on the computer again. I would be happy to assist you in this matter!
    To regain the power on your notebook again, I recommend following this document on Computer does not start (Windows 8) as well as Using and Testing the AC Power Adapter. This should help determine if the issue is with the AC adapter or with how the computer receives power.
    If the issue continues after exhausting all of the steps in the documents above, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    I hope this helps!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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