Pavilion keeps freezing and restarting after 5 minutes of use

Question

My laptop is continuously freezing and restarting. Please help!

Answer 1

According to the message you have posted I suspect there could be a hardware issue on your Notebook
It could be possible that the Hard Drive might have bad sectors or Memory Module on the Notebook could be corrupted
Please perform the Steps as shown below:-
1. Please "Turn OFF" the Notebook
2. "Power ON" the Notebook and keep tapping the Escape Key during the start up to enter the Start-up Menu
3. Now here, Please select the BIOS option [F10] and under the Advanced or Diagnostic tab
4. You should find the facility to run tests on both the Hard Disk Drive and Memory
Note: Please perform these two tests and post back with the details of any error messages
Please click the below shown link to find the steps for performing Hard Drive Test
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&docname=c00439024
OR
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&docname=c01443317
Tip for Data Backup:
Remove the HDD and install it in a USB HDD Enclosure. You can then plug it into a USB port of a working machine. If there is any life left in the drive you should be able to browse it and copy files off to HDD of host machine
Example: http://www.newegg.com/Product/Product.aspx?Item=N8​2E16817182140
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP