Pavilion randomly shutting down completely unless plugged in.
My laptop will randomly shut off while I'm using it. It just started happening I have this computer for almost 3 years now and all of a sudden now it will randomly turn off. The only time it won't is when it is plugged in. It says I have complete battery and yet it will shut completly down without warning and randomly. I need help, I've tried cleaning the vents and that didn't seem to help.
Ctrujillo32 wrote:
My laptop will randomly shut off while I'm using it. It just started happening I have this computer for almost 3 years now and all of a sudden now it will randomly turn off. The only time it won't is when it is plugged in. It says I have complete battery and yet it will shut completly down without warning and randomly. I need help, I've tried cleaning the vents and that didn't seem to help.
If the notebook only shuts down when using battery power, then the problem is either the battery (most likely) or the battery controller in the notebook (less likely).
Open the HP Support Assistant and run the Battery Check utility. Post your results here.
I would also suggest power cycling (remove the battery & power cord and let sit w/o power for a minute) the unit and performing an HP BIOS update (can be downloaded from your notebook Support & Drivers page).
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I hope someone can help me. My MacBook Pro is not even close to 1 year old and it randomly shuts down completely about twice a day. My battery is stated as in "normal" when looking in the system profiler so I don't think it's the battery, but what other power options could I be having?
I hope there are some Apple gurus that can help me. I am calling Apple tomorrow to see where I can get this fixed, but I don't want the repair guy to say he fixed something when he really didn't. This is my work machine and I would appreciate any help anyone can give me. Not having my MacBook Pro for 1 day is a major killer for me.
Thanks,
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Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
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Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
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Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
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Hi rierufied,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having a problem with your g4 shutting down randomly after you turn it on. When this happens do you get an error message at all? If so, what is the error message? Does this happen both when you are on battery and when it is plugged in? What operating system are you using? What is the product number of your notebook?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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MacBook Pro 15" Unibody Mid 2009
3.66 GHz Intel Core 2 Duo
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I figure I can either:
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2014-05-12 11:07:02 -0500 mdworker32[4542]: CGSConnectionByID: 0 is not a valid connection ID.
2014-05-12 11:07:02 -0500 mdworker32[4542]: CGSGetSpaceManagementMode: No connection with id 0x 0
2014-05-12 11:07:39 -0500 com.apple.backupd[4529]: Copied 4124 items (121.1 MB) from volume Pearl. Linked 8137.
2014-05-12 11:07:47 -0500 com.apple.backupd[4529]: Will copy (559 KB) from Pearl
2014-05-12 11:07:47 -0500 com.apple.backupd[4529]: Found 45 files (559 KB) needing backup
2014-05-12 11:07:47 -0500 com.apple.backupd[4529]: 997 MB required (including padding), 5.29 GB available
2014-05-12 11:08:29 -0500 com.apple.backupd[4529]: Copied 112 items (562 KB) from volume Pearl. Linked 1151.
2014-05-12 11:08:33 -0500 com.apple.backupd[4529]: Created new backup: 2014-05-12-110832
2014-05-12 11:08:37 -0500 com.apple.backupd[4529]: Starting post-backup thinning
2014-05-12 11:08:37 -0500 com.apple.backupd[4529]: No post-backup thinning needed: no expired backups exist
2014-05-12 11:08:37 -0500 com.apple.backupd[4529]: Backup completed successfully.
2014-05-12 11:32:19 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:20 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:30 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:31 -0500 NetAuthSysAgent[4579]: NAHSelectionAcquireCredential The operation couldn’t be completed. (com.apple.NetworkAuthenticationHelper error -1765328228 - acquire_kerberos failed gcross@LOCAL: -1765328228 - unable to reach any KDC in realm LOCAL, tried 0 KDCs)
2014-05-12 11:32:31 -0500 kernel[0]: ASP_TCP CheckReqQueueSize: increasing req queue from 32 to 128 entries. so 0xffffff804073dca0
2014-05-12 11:32:33 -0500 mds[38]: (Normal) Volume: volume:0x7ff3a281e000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Public
2014-05-12 11:32:33 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:38 -0500 Finder[207]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¬°¿".
2014-05-12 11:32:44 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: assertion failed: 13C1021: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
2014-05-12 11:32:44 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: assertion failed: 13C1021: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: Bogus event received by listener connection:
<error: 0x7fff7cc67b50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7cc67e60> { length = 18, contents = "Connection invalid" }
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowListAlpha: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:47 -0500 WindowServer[94]: CGXSetWindowTransform: Operation on a window 0x30c requiring rights kCGSWindowRightPresenter by caller com.apple.appkit.xpc.openAndSav
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: CGSSetWindowTransformAtPlacement: Failed
2014-05-12 11:32:47 -0500 com.apple.appkit.xpc.openAndSavePanelService[4585]: ERROR: CGSSetWindowTransformAtPlacement() returned 1001
2014-05-12 11:32:58 -0500 com.apple.IconServicesAgent[237]: main Failed to composit image for binding VariantBinding [0x4d5] flags: 0x8 binding: FileInfoBinding [0x5d5] - extension: jpg, UTI: public.jpeg, fileType: ????.
2014-05-12 11:32:58 -0500 quicklookd[4576]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:16 scale: 1
2014-05-12 11:33:18 -0500 WindowServer[94]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2014-05-12 11:33:18 -0500 WindowServer[94]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2014-05-12 11:33:35 -0500 Mail[198]: view service marshal for <NSRemoteView: 0x7ff34af8e8c0> failed to forget accessibility connection due to Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection was invalidated from this process.) UserInfo=0x600001670180 {NSDebugDescription=The connection was invalidated from this process.}
timestamp: 11:33:35.741 Monday 12 May 2014
process/thread/queue: Mail (198) / 0x1167ee000 / com.apple.NSXPCConnection.user.endpoint
code: line 2972 of /SourceCache/ViewBridge/ViewBridge-46.2/NSRemoteView.m in __57-[NSRemoteView viewServiceMarshalProxy:withErrorHandler:]_block_invoke
domain: communications-failure
2014-05-12 11:36:24 -0500 xpcproxy[4597]: assertion failed: 13C1021: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
2014-05-12 11:38:48 -0500 AddressBookSourceSync[4606]: -[ABPerson valueForProperty:com.apple.speech.ABSpeakable] - unknown property. This warning will be displayed only once per unknown property, per session.
2014-05-12 11:42:32 -0500 CalendarAgent[246]: Account refresh finished without error
2014-05-12 11:44:00 -0500 Mail[198]: Error while parsing IMAP response * FETCH 0(): Read failure
Remaining text: <>
Full text: <* 1601 FETCH (UID 1605 BODYSTRUCTURE (("text" "plain" ("charset" "iso-8859-1") NIL NIL "quoted-printable" 2650 89 NIL NIL NIL NIL)(("text" "html" ("charset" "iso-8859-1") NIL NIL "quoted-printable" 12502 268 NIL NIL NIL NIL)("application" "pdf" ("x-unix-mode" "0777" "name" "20x30 CiscoLive Setup 2014.pdf") NIL NIL "base64" 13318436 NIL ("inline" ("filename" "20x30 CiscoLive Setup 2014.pdf")) NIL NIL)("text" "html" ("charset" "us-ascii") NIL NIL "7bit" 215 0 NIL NIL NIL NIL) "mixed" ("boundary" "Apple-Mail=_5B6E2477-0D78-4444-AA9F-CF646CBAB667") NIL NIL NIL) "alternative" ("boundary" "Apple-Mail=_1B3AE229-4B2A-492B-9A58-8B6D4646DFDE") NIL NIL NIL) BODY[] {13335583}>
2014-05-12 11:44:00 -0500 Mail[198]: Error while parsing IMAP response * FETCH 0(): Read failure
Remaining text: <>
Full text: <* 22 FETCH (UID 3887 BODYSTRUCTURE (("text" "html" ("charset" "iso-8859-1") NIL NIL "quoted-printable" 12422 267 NIL NIL NIL NIL)("application" "pdf" ("x-unix-mode" "0777" "name" "20x30 CiscoLive Setup 2014.pdf") "<1DD242D6-45FD-4ECD-A45E-B9FCA885D359>" NIL "base64" 13318436 NIL ("inline" ("filename" "20x30 CiscoLive Setup 2014.pdf")) NIL NIL) "related" ("type" "text/html" "boundary" "Apple-Mail=_7A5CFACB-E0DF-45E8-925E-643939094394") NIL NIL NIL) BODY[] {13332349}>
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.google - 6E8A0838-5473-4A78-8459-BAC083E3FA26
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.mail - 9818DF7B-981E-4E6B-AEAD-B16D7C6A6D81
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.aol - 778A4426-01BE-4C6C-8444-6FC0120A1133
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.yahoo - 4F991ADF-8780-4689-9753-97D40135AC28
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.ichat - 91FC1E34-B848-4515-91A2-0EF6FEDBB010
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary discoverLocalIAAccounts]: Unknown high level account: com.apple.account.mail - B1813EC0-7766-4503-A436-66B7EE0ED990
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Got the following deleted accounts: {
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Looking for UUID: e42946fc-4773-422f-a238-98a3636480ab from remote key: 2cb478ddf4a0016262d195c5c5ad6e452f32c6
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Account not found during local discovery, however was not found in list of deleted accounts, will not delete: 2cb478ddf4a0016262d195c5c5ad6e452f32c6
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Got the following deleted accounts: {
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Looking for UUID: AC4EDF24-92B9-492F-A844-BCDB60A35A14-com.apple.reminders.iaplugin from remote key: 3060e48ea0e4808d99dbd780dbbe12792c7cde85
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Account not found during local discovery, however was not found in list of deleted accounts, will not delete: 3060e48ea0e4808d99dbd780dbbe12792c7cde85
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Got the following deleted accounts: {
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Looking for UUID: AC4EDF24-92B9-492F-A844-BCDB60A35A14-com.apple.calendar.iaplugin from remote key: 88d3b5c883ebb4377d8a2e59f5af84ad6bcf7e26
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Account not found during local discovery, however was not found in list of deleted accounts, will not delete: 88d3b5c883ebb4377d8a2e59f5af84ad6bcf7e26
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Got the following deleted accounts: {
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Looking for UUID: x-coredata://839DD974-DEFC-4093-9546-BA0C3C1783DB/IMAPAccount/p1 from remote key: fe2110d6ad4ad03db14f9f61674776365d112
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBSyncOperation mergeLocalChanges:]: Account not found during local discovery, however was not found in list of deleted accounts, will not delete: fe2110d6ad4ad03db14f9f61674776365d112
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary writeLocalMapping:]: Status: Writing out local mapping to disk
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBLocalDictionary writeLocalMapping:]: Status: Ending writing out local mapping to disk
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBRemoteDictionary writeDevices]: Status: Writing out of devices
2014-05-12 11:51:33 -0500 icbaccountsd[4619]: -[ICBRemoteDictionary writeDevices]: Status: Ending writing out of device
2014-05-12 11:54:04 -0500 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=4625[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
2014-05-12 12:02:32 -0500 bootlog[0]: BOOT_TIME 1399914152 0
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 syslogd[22]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
2014-05-12 12:03:10 -0500 kernel[0]: Longterm timer threshold: 1000 ms
2014-05-12 12:03:10 -0500 kernel[0]: Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
2014-05-12 12:03:10 -0500 kernel[0]: vm_page_bootstrap: 1911447 free pages and 169321 wired pages
2014-05-12 12:03:10 -0500 kernel[0]: kext submap [0xffffff7f807a5000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a5000]
2014-05-12 12:03:10 -0500 kernel[0]: zone leak detection enabled
2014-05-12 12:03:10 -0500 kernel[0]: "vm_compressor_mode" is 4
2014-05-12 12:03:10 -0500 kernel[0]: standard timeslicing quantum is 10000 us
2014-05-12 12:03:10 -0500 kernel[0]: standard background quantum is 2500 us
2014-05-12 12:03:10 -0500 kernel[0]: mig_table_max_displ = 74
2014-05-12 12:03:10 -0500 kernel[0]: Notice - new kext jp.co.canon.bj.print.BJUSBLoad, v10.69 matches prelinked kext but can't determine if executables are the same (no UUIDs).
2014-05-12 12:03:10 -0500 kernel[0]: Refusing new kext jp.co.canon.bj.print.BJUSBLoad, v10.69: already have prelinked v10.75.20.
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=1 Enabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=4 Enabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=5 Enabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=0 Disabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=0 Disabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=0 Disabled
2014-05-12 12:03:10 -0500 kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=0 Disabled
2014-05-12 12:03:10 -0500 kernel[0]: calling mpo_policy_init for TMSafetyNet
2014-05-12 12:03:10 -0500 kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
2014-05-12 12:03:10 -0500 kernel[0]: calling mpo_policy_init for Sandbox
2014-05-12 12:03:10 -0500 kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
2014-05-12 12:03:10 -0500 kernel[0]: calling mpo_policy_init for Quarantine
2014-05-12 12:03:10 -0500 kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
2014-05-12 12:03:10 -0500 kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
2014-05-12 12:03:10 -0500 kernel[0]: The Regents of the University of California. All rights reserved.
2014-05-12 12:03:10 -0500 kernel[0]: MAC Framework successfully initialized
2014-05-12 12:03:10 -0500 kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
2014-05-12 12:03:10 -0500 kernel[0]: AppleKeyStore starting (BUILT: Sep 19 2013 22:20:34)
2014-05-12 12:03:10 -0500 kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
2014-05-12 12:03:10 -0500 kernel[0]: ACPI: sleep states S3 S4 S5
2014-05-12 12:03:10 -0500 kernel[0]: pci (build 20:00:24 Jan 16 2014), flags 0x63008, pfm64 (36 cpu) 0xf80000000, 0x80000000
2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration begin ]
2014-05-12 12:03:10 -0500 kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 0024
2014-05-12 12:03:10 -0500 kernel[0]: AppleIntelCPUPowerManagement: (built 19:46:50 Jan 16 2014) initialization complete
2014-05-12 12:03:10 -0500 kernel[0]: console relocated to 0xf80030000
2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration end, bridges 7, devices 16 ]
2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration begin ]
2014-05-12 12:03:10 -0500 kernel[0]: [ PCI configuration end, bridges 8, devices 22 ]
2014-05-12 12:03:10 -0500 kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 7c6d62fffef943e8; max speed s800.
2014-05-12 12:03:10 -0500 kernel[0]: mcache: 4 CPU(s), 64 bytes CPU cache line size
2014-05-12 12:03:10 -0500 kernel[0]: mbinit: done [96 MB total pool size, (64/32) split]
2014-05-12 12:03:10 -0500 kernel[0]: Pthread support ABORTS when sync kernel primitives misused
2014-05-12 12:03:10 -0500 kernel[0]: rooting via boot-uuid from /chosen: 7A3F1274-1AA3-3226-8D12-95CBFC410AEC
2014-05-12 12:03:10 -0500 kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
2014-05-12 12:03:10 -0500 kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
2014-05-12 12:03:10 -0500 kernel[0]: AppleIntelCPUPowerManagementClient: ready
2014-05-12 12:03:10 -0500 kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/ST9500420ASG Media/IOGUIDPartitionScheme/Customer@2
2014-05-12 12:03:10 -0500 kernel[0]: BSD root: disk0s2, major 1, minor 1
2014-05-12 12:03:10 -0500 kernel[0]: BTCOEXIST off
2014-05-12 12:03:10 -0500 kernel[0]: BRCM tunables:
2014-05-12 12:03:10 -0500 kernel[0]: pullmode[1] txringsize[ 256] txsendqsize[1024] reapmin[ 32] reapcount[ 128]
2014-05-12 12:03:10 -0500 kernel[0]: jnl: b(1, 1): replay_journal: from: 12292096 to: 17313280 (joffset 0x1638e000)
2014-05-12 12:03:10 -0500 kernel[0]: USBMSC Identifier (non-unique): 000000009833 0x5ac 0x8403 0x9833, 2
2014-05-12 12:03:10 -0500 kernel[0]: jnl: b(1, 1): journal replay done.
2014-05-12 12:03:10 -0500 kernel[0]: hfs: mounted Pearl on device root_device
2014-05-12 12:03:10 -0500 kernel[0]: hfs: Removed 27 orphaned / unlinked files and 8691 directories
2014-05-12 12:02:38 -0500 com.apple.launchd[1]: *** launchd[1] has started up. ***
2014-05-12 12:02:38 -0500 com.apple.launchd[1]: *** Shutdown logging is enabled. ***
2014-05-12 12:03:04 -0500 com.apple.SecurityServer[15]: Session 100000 created
2014-05-12 12:03:10 -0500 hidd[47]: void __IOHIDPlugInLoadBundles(): Loaded 0 HID plugins
2014-05-12 12:03:10 -0500 hidd[47]: Posting 'com.apple.iokit.hid.displayStatus' notifyState=1
2014-05-12 12:03:10 -0500 fseventsd[48]: event logs in /.fseventsd out of sync with volume. destroying old logs. (251018 38 251323)
2014-05-12 12:03:18 -0500 kernel[0]: Waiting for DSMOS...
2014-05-12 12:03:19 -0500 kernel[0]: VM Swap Subsystem is ON
2014-05-12 12:03:19 -0500 kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
2014-05-12 12:03:19 -0500 kernel[0]: IO80211Interface::efiNVRAMPublished():
2014-05-12 12:03:20 -0500 fseventsd[48]: log dir: /.fseventsd getting new uuid: AE239A89-60C8-4D7F-9202-D032BF7D1FD9
2014-05-12 12:03:20 -0500 kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
2014-05-12 12:03:22 -0500 com.apple.usbmuxd[20]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
2014-05-12 12:03:22 -0500 configd[57]: dhcp_arp_router: en1 SSID unavailable
2014-05-12 12:03:23 -0500 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0301,0de1,0300,c5e1,2800]
2014-05-12 12:03:23 -0500 configd[57]: setting hostname to "TheBlackPearl-2.local"
2014-05-12 12:03:23 -0500 configd[57]: network changed.
2014-05-12 12:03:23 -0500 kernel[0]: fNumVRAMBlocks is 4
2014-05-12 12:03:23 -0500 kernel[0]: AGC: 3.4.35, HW version=1.9.21, flags:0, features:20600
2014-05-12 12:03:23 -0500 kernel[0]: IOBluetoothUSBDFU::probe
2014-05-12 12:03:23 -0500 kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8218 FirmwareVersion - 0x0042
2014-05-12 12:03:23 -0500 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0x4800 ****
2014-05-12 12:03:23 -0500 kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- 0x4800 ****
2014-05-12 12:03:23 -0500 kernel[0]: NVDAStartup: Official
2014-05-12 12:03:23 -0500 kernel[0]: NVDANV50HAL loaded and registered
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LsNM (kSMCKeyNotFound)
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcReadKeyAction ERROR LsNM kSMCKeyNotFound(0x84) fKeyHashTable=0x0
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcGetLightshowVers ERROR: smcReadKey LsNM failed (kSMCKeyNotFound)
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcPublishLightshowVersion ERROR: smcGetLightshowVers failed (kSMCKeyNotFound)
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcInitHelper ERROR: smcPublishLightshowVersion failed (kSMCKeyNotFound)
2014-05-12 12:03:23 -0500 kernel[0]: Previous Shutdown Cause: -79
2014-05-12 12:03:23 -0500 kernel[0]: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
2014-05-12 12:03:23 -0500 kernel[0]: init
2014-05-12 12:03:23 -0500 kernel[0]: probe
2014-05-12 12:03:23 -0500 kernel[0]: start
2014-05-12 12:03:23 -0500 kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0x4800
2014-05-12 12:03:23 -0500 kernel[0]: [IOBluetoothHCIController][start] -- completed
2014-05-12 12:03:24 -0500 kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
2014-05-12 12:03:24 -0500 kernel[0]: **** [IOBluetoothHCIController][protectedBluetoothHCIControllerTransportShowsUp] -- Connected to the transport successfully -- 0xde00 -- 0xa000 -- 0x4800 ****
2014-05-12 12:03:24 -0500 kernel[0]: IOMemoryDescriptor 0x3e04f5991d93d443 prepared read only
2014-05-12 12:03:24 -0500 kernel[0]: Backtrace 0xffffff80006b9e6e 0xffffff7f8223f0e1 0xffffff7f82249fe2 0xffffff8000692fcf 0xffffff8000692b8f 0xffffff800068e769 0xffffff80006936e3
2014-05-12 12:03:24 -0500 kernel[0]: Kernel Extensions in backtrace:
2014-05-12 12:03:24 -0500 kernel[0]: com.apple.driver.AppleIntelHDGraphics(8.2.4)[84DE8845-D8E6-3C61-B457-1AC155AEF9 04]@0xffffff7f9a421000->0xffffff7f9a4e0fff
2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98aba000
2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f98e98000
2014-05-12 12:03:24 -0500 kernel[0]: IOMemoryDescriptor 0x3e04f5991d930343 prepared read only
2014-05-12 12:03:24 -0500 kernel[0]: Backtrace 0xffffff80006b9e6e 0xffffff7f8223f2db 0xffffff7f82249fe2 0xffffff8000692fcf 0xffffff8000692b8f 0xffffff800068e769 0xffffff80006936e3
2014-05-12 12:03:24 -0500 kernel[0]: Kernel Extensions in backtrace:
2014-05-12 12:03:24 -0500 kernel[0]: com.apple.driver.AppleIntelHDGraphics(8.2.4)[84DE8845-D8E6-3C61-B457-1AC155AEF9 04]@0xffffff7f9a421000->0xffffff7f9a4e0fff
2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98aba000
2014-05-12 12:03:24 -0500 kernel[0]: dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f98e98000
2014-05-12 12:03:24 -0500 kernel[0]: DSMOS has arrived
2014-05-12 12:03:27 -0500 configd[57]: network changed: v4(en0+:192.168.0.15) DNS+ Proxy+ SMB
2014-05-12 12:03:28 -0500 com.apple.SecurityServer[15]: Entering service
2014-05-12 12:03:28 -0500 mDNSResponder[39]: mDNSResponder mDNSResponder-522.90.2 (Nov 3 2013 18:51:09) starting OSXVers 13
2014-05-12 12:03:28 -0500 awacsd[61]: Starting awacsd connectivity_executables-97 (Aug 24 2013 23:49:23)
2014-05-12 12:03:28 -0500 digest-service[74]: label: default
2014-05-12 12:03:28 -0500 digest-service[74]: dbname: od:/Local/Default
2014-05-12 12:03:28 -0500 digest-service[74]: mkey_file: /var/db/krb5kdc/m-key
2014-05-12 12:03:28 -0500 digest-service[74]: acl_file: /var/db/krb5kdc/kadmind.acl
2014-05-12 12:03:28 -0500 loginwindow[42]: Login Window Application Started
2014-05-12 12:03:28 -0500 UserEventAgent[11]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
2014-05-12 12:03:28 -0500 UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
2014-05-12 12:03:28 -0500 configd[57]: network changed: v4(en0:192.168.0.15) DNS* Proxy SMB
2014-05-12 12:03:28 -0500 mDNSResponder[39]: D2D_IPC: Loaded
2014-05-12 12:03:28 -0500 mDNSResponder[39]: D2DInitialize succeeded
2014-05-12 12:03:28 -0500 configd[57]: network changed.
2014-05-12 12:03:28 -0500 awacsd[61]: InnerStore CopyAllZones: no info in Dynamic Store
2014-05-12 12:03:28 -0500 mDNSResponder[39]: 4: Listening for incoming Unix Domain Socket client requests
2014-05-12 12:03:28 -0500 systemkeychain[94]: done file: /var/run/systemkeychaincheck.done
2014-05-12 12:03:28 -0500 networkd[108]: networkd.108 built Aug 24 2013 22:08:46
2014-05-12 12:03:29 -0500 mdmclient[40]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: uid=0
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 WindowServer[96]: Server is starting up
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 mds[38]: (Normal) FMW: FMW 0 0
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 stackshot[24]: Timed out waiting for IOKit to finish matching.
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 configd[57]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "*¿°¿".
2014-05-12 12:03:30 -0500 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
2014-05-12 12:03:30 -0500 airportd[65]: airportdProcessDLILEvent: en1 attached (up)
2014-05-12 12:03:30 -0500 airportd[65]: airportdProcessDLILEvent: en1 attached (up)
2014-05-12 12:03:30 -0500 kernel[0]: createVirtIf(): ifRole = 1
2014-05-12 12:03:30 -0500 kernel[0]: in func createVirtualInterface ifRole = 1
2014-05-12 12:03:30 -0500 kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1
2014-05-12 12:03:30 -0500 kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1
2014-05-12 12:03:30 -0500 kernel[0]: Created virtif 0xffffff802c968400 p2p0
2014-05-12 12:03:30 -0500 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: netr probe 0
2014-05-12 12:03:30 -0500 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: init request
2014-05-12 12:03:30 -0500 digest-service[74]: digest-request: init return domain: BUILTIN server: THEBLACKPEARL-2 indomain was: <NULL>
2014-05-12 12:03:30 -0500 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
2014-05-12 12:03:30 -0500 mdmclient[40]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
2014-05-12 12:03:30 -0500 locationd[44]: NBB-Cou -
Mid 2010 15" Macbook Pro Random Shut down and Restart
I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
Thanks for the help...
Cheers,
EtreCheck version: 2.1.8 (121)
Report generated April 1, 2015 at 11:29:41 AM NDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 507
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
Disk Information: ℹ️
Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Seagate Wireless 1 TB
SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.hp.productresearch.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[running] com.memeo.Memeod.plist [Click for support]
[running] com.prosofteng.DGMonitor.plist [Click for support]
User Login Items: ℹ️
gfxCardStatus Application (/Applications/gfxCardStatus.app)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
GoFlex Home Agent Application (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
MemeoAgent Application (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.83 GB
Total number of backups: 19
Oldest backup: 2014-04-28 18:55:47 +0000
Last backup: 2015-03-30 15:07:42 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 110.63 GB X 3)
Top Processes by CPU: ℹ️
25% iTunes
9% Image Capture Extension
9% WindowServer
7% HP Product Research
7% HP Device Monitor
Top Processes by Memory: ℹ️
335 MB iTunes
232 MB com.apple.WebKit.WebContent
180 MB SophosScanD
172 MB InterCheck
163 MB Finder
Virtual Memory Information: ℹ️
2.28 GB Free RAM
2.98 GB Active RAM
2.24 GB Inactive RAM
1.09 GB Wired RAM
666 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 11:14:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
Apr 1, 2015, 10:51:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
Apr 1, 2015, 10:51:00 AM Self test - passed
Mar 31, 2015, 10:57:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
Mar 31, 2015, 10:56:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
Mar 31, 2015, 02:05:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
Mar 30, 2015, 09:58:02 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
Mar 30, 2015, 09:57:20 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
Mar 30, 2015, 09:52:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
Mar 29, 2015, 10:50:36 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
Mar 29, 2015, 10:48:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
Mar 29, 2015, 10:48:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
Mar 29, 2015, 10:43:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
Mar 29, 2015, 10:42:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:04 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
Mar 29, 2015, 10:39:51 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
Mar 29, 2015, 10:39:43 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
Mar 29, 2015, 10:39:33 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
Mar 29, 2015, 10:38:08 PM /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
Mar 29, 2015, 10:35:40 PM /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
Mar 29, 2015, 09:39:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
Mar 29, 2015, 09:02:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
Mar 29, 2015, 08:57:35 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
Mar 27, 2015, 12:50:20 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
Mar 24, 2015, 09:13:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
Mar 23, 2015, 01:13:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
Mar 23, 2015, 12:32:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
Mar 22, 2015, 09:58:16 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
Mar 22, 2015, 09:49:55 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
Mar 22, 2015, 09:48:48 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details]I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
Thanks for the help...
Cheers,
EtreCheck version: 2.1.8 (121)
Report generated April 1, 2015 at 11:29:41 AM NDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 507
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
Disk Information: ℹ️
Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Seagate Wireless 1 TB
SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.hp.productresearch.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[running] com.memeo.Memeod.plist [Click for support]
[running] com.prosofteng.DGMonitor.plist [Click for support]
User Login Items: ℹ️
gfxCardStatus Application (/Applications/gfxCardStatus.app)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
GoFlex Home Agent Application (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
MemeoAgent Application (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.83 GB
Total number of backups: 19
Oldest backup: 2014-04-28 18:55:47 +0000
Last backup: 2015-03-30 15:07:42 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 110.63 GB X 3)
Top Processes by CPU: ℹ️
25% iTunes
9% Image Capture Extension
9% WindowServer
7% HP Product Research
7% HP Device Monitor
Top Processes by Memory: ℹ️
335 MB iTunes
232 MB com.apple.WebKit.WebContent
180 MB SophosScanD
172 MB InterCheck
163 MB Finder
Virtual Memory Information: ℹ️
2.28 GB Free RAM
2.98 GB Active RAM
2.24 GB Inactive RAM
1.09 GB Wired RAM
666 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 11:14:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
Apr 1, 2015, 10:51:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
Apr 1, 2015, 10:51:00 AM Self test - passed
Mar 31, 2015, 10:57:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
Mar 31, 2015, 10:56:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
Mar 31, 2015, 02:05:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
Mar 30, 2015, 09:58:02 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
Mar 30, 2015, 09:57:20 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
Mar 30, 2015, 09:52:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
Mar 29, 2015, 10:50:36 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
Mar 29, 2015, 10:48:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
Mar 29, 2015, 10:48:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
Mar 29, 2015, 10:43:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
Mar 29, 2015, 10:42:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:04 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
Mar 29, 2015, 10:39:51 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
Mar 29, 2015, 10:39:43 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
Mar 29, 2015, 10:39:33 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
Mar 29, 2015, 10:38:08 PM /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
Mar 29, 2015, 10:35:40 PM /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
Mar 29, 2015, 09:39:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
Mar 29, 2015, 09:02:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
Mar 29, 2015, 08:57:35 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
Mar 27, 2015, 12:50:20 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
Mar 24, 2015, 09:13:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
Mar 23, 2015, 01:13:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
Mar 23, 2015, 12:32:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
Mar 22, 2015, 09:58:16 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
Mar 22, 2015, 09:49:55 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
Mar 22, 2015, 09:48:48 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details] -
Black screen and random shut down
When on battery power my ibook G4 will randomly do one of two things: the display will go almost completely black, or it randomly "shuts down" (although I can still hear the fan) and will not turn back on. For the frist problem closing the lid and putting it to sleep are sufficient to fix it. For the second I either have to hold down the power key in which case it acts like it shuts down, or I have to remove the battery. Both problems happen while on battery power and has happened while running a lot of programs and only a few. I brought it into a an Apple store a couple months ago and the genius reset PMU and reinstalled the operating system as well I think. It worked for a while but has now begun acting up again. Any ideas? Thanks.
Ok so, unfortunately I have no answer (and this is my 3rd try posting this because my g4 kept shutting down) Anyway for about the last week my ibook g4 has been shutting down for no reason. Even w/a full charge. The only way I can get it to restart is to plug it in. I'm also getting a weird error message sometime when it restarts that says "your date/time is set to a date before 2001 so some applications may behave erratically" or something. However, the time and date are set to the current date and time. Also,sometimes when it restarts there is an outgoing e-mail that pops up saying this has not been sent. However it has been sent, according to the sent box and the recipients.
yuk, I hate problems, I don't want problems. -
IMac Randomly Shuts Down -Overheating Problem?
I've posted in these forums once before about my iMac randomly shutting down. I believed I had solved the problem by following another users instructions which were as follows:
"Machines that are just randomly shutting down are usually caused by defective hardware. The only thing that can be done about that is to call Apple and have it replaced or serviced. There is probably not any one particular solution as it could be any number of the internal components failing and the resulting symptoms could be the same.
If you'd like to do some hardware tests yourself before calling Apple that can be done. First try resetting the SMC: http://docs.info.apple.com/article.html?artnum=303446
Next insert the original gray install disk, restart your iMac, then hold down the "d" key until it boots up into the Apple Hardware Test. Run the extended test.
Also if you have Apple Care install TechTool Deluxe from the cd provided. Then run TechTool on your system."
I also removed and replaced of a defective external HD that I thought my be causing problems. But after all these steps, the machine kept turning itself off.
I had read in some forums that it was due to the internal temperature of the iMac. So I downloaded smcfancontrol 2.1 and increased the fan speed on the internal fans. This did bring down the temperature as revealed by the iStat Pro widget. However, I still had another shutdown.
So I turned off the machine, went to bed, and this morning when I turned it on iStat Pro said these were the internal temperatures of the iMac:
CPU A 77 degrees F
GPU 85
GPU Diode 88
GPU Heatsink 85
Ambient 61
Memory Cont. 74
Airport Card 112
HD Bay 1 76
I find these numbers to be unbelievable. Especially the airport card. When the whole system seemed to be running hot, the Airport Card said it was 122. It always says something above 100 degrees. The other temperatures also seem out of whack. How can the CPU be 77 degrees after 10 hours of being completely powered down in an office environment that is only 55 degrees?
Has anyone else run into a similar problem?
Has anyone else found the problem to be a faulty temperature sensor (and is there a way to reset it, or does it have to be replaced)?
Overheated? in Oregon...
Message was edited by: OregonMac7Certainly sounds like a case of the left hand not knowing from the right, huh
Well, I have my call in, and I am getting onsite service to replace the logic board, as per Apple's recommendation.
I'm reading the other longer thread (171 replies), and it's disheartening to hear how some of the "geniuses" are handling this problem. They can't replicate it by leaving the mac running overnight, so "the problem doesn't exist". Hello! It's *random*! As in, not easy to replicate!
I'm also a bit disillusioned that the popular Mac sites (TUAW, etc) haven't picked up on this story yet. I emailed TUAW the link to the long thread, and they ignore it. Usually when this gets more "mainstream" press, then Apple finally steps up, acknowledges a problem, and serious fixes are made. Right now, it's a bunch of complainers (me included) in some threads on the Apple site.
I took a huge leap last November, and went from PCs to the Mac platform, after working on my personal migration plans for a month prior - how to move from my photo editing on the PC to the Mac (I wasn't about to buy another full copy of Photoshop, for eg, but I did find out I could upgrade from Win PS to Mac PS), if all the programs I use for photography and design were available on the Mac, learning the ins and outs of shortcut keys, how things are done, etc etc, and was so happy initially when I got the Mac and said goodbye to the PC.
Now I'm literally afraid to do any serious work on the Mac for fear of the "pulled plug" syndrome losing the last 20, 30 minutes of work I've been doing because I didn't save every 2 minutes. And iLife's Pages doesn't autosave (much to my chagrin), so I've lost some long correspondence and articles typed because I didn't save it before the pulled plug o' death.
Not a very nice computing experience.
As a suggestion, maybe everyone reading this and the other thread can flood TUAW.com with a news suggestion to cover this problem. Engadget, Gizmodo too while you're at it. I think once these million-viewers a day blogs cover it, we'll see some real action from Apple.
Just a thought....
Mark -
Since installing OSX 10, my iMac randomly shuts down and restarts. I can not determine why this is happening. Any ideas?
1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
"FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real danger comes from highly targeted "zero-day" attacks that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Anti-virus software may be able to tell you which particular trojan it is, but do you care? In practice, there's seldom a reason to use the software unless an institutional policy requires it.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.
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