Pavillion 15 n097sa laptop. L and R audio coming through both speakers at same time.

   Hi, so basically, i have just upgraded to this 15 n097sa laptop (new to me) from my old aspire, and it is sooo much better.
    Only, I have just noticed that when either left or right sound is coming out of both speakers at once. i noticed it whils wearing headphones. the left definitely comes out of the left slightly more, and the right as well respectively, but they still come out of both speakers quite a lot.
     To make that clearer, the left only channel is coming through both speakers at once, instead of just the left speaker. And the same for the right channel.
   i have only done a real test on youtube stereo test videos, the same i tested on my old acer before, which came out of correct speakers.
i have a dts sound, whatever that is, and it could be down to simply changing the settings, but i don't think that's it.
    Does anyone else have or have had this issue too?
I know i am a pc simpleton, but please go steady on me, ta.
win 8.1 pro  .
please, and thank you very much indeed, Sofa.
This question was solved.
View Solution.

Hi there @SofaQueue 
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are having trouble with the audio balance on your notebook computer, and I am happy to help with this. First I would suggest reinstalling the audio driver.
Try this link which will automatically start the download of the driver to your notebook. You will then have to run the file to install it. Realtek High-Definition (HD) Audio Driver
If you are still having trouble, check through this page; there may be something within that could be useful.
No Sound from the Speakers (Windows 8)
Also you can look at these pages - from Microsoft's support website:
Poor sound quality after upgrading to windows 8.1
Automatically diagnose and fix Windows audio playback problems
Let me know if you are still having any problems, and post the details of what is happening.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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