Pavillion 23 All in one

This is a new computer.  I haven't cut it on in a few days.  Now the light comes on when I push the button on top (light in button, but the screen stays blank.  I unplugged it for a few minutes and then cut it back on-still dark screen.  What should I Try next?

Hello @PMring1,
I understand that your new HP Pavilion 23 All-in-One Desktop PC is booting to a blank screen. I am providing you with an HP Support document: Screen is Blank after Starting the Computer, which I suggest that you review and follow as it has steps to address the issue you are describing.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

  • New HP Pavillion All-in-one PC 20-b014 ( and moving information from old computer)

    Hello,
    I apologize if this has been asked before....but would appreciate some assistance.
    I currently have a HP Pavilion Slimline s5310y desktop PC (running Windows 7) and just purchased the HP Pavillion All-in-one PC 20-b014(Windows 8).  I was wondering if it was possible to migrate some of my information directly from my old computer to my new computer.  If not, what would be the best/easiest  way to move some of the current information (Turbo tax folders and Itunes) to my new computer.
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    for change the information use a usb or pendrive, the software itunes dont is posible because only woks with every laptop
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  • I have a HP Pavillion all-in-one with AMD processor running Windows 8.1 64 bit. Flash Player 16.0.0.235 with all current drivers.  I'm consistantly experiencing a green sceen on all Flash Player videos but I have sound.

    I have a HP Pavillion all-in-one with AMD processor running Windows 8.1 64 bit. Flash Player 16.0.0.235 with all current drivers.  I'm consistantly experiencing a green sceen on all Flash Player videos but I have sound.

    [discussion moved to Using Flash Player  forum]

  • Where can i purchase a keyboard skin for my sk2061 - came with the hp pavillion all in one 23

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    RXChic wrote:
    ...anything newer than July 2011 models, which have the thunderbolt. 
    There is nothing newer than the July 2011 model. The model released in July 2011 is the current model.
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  • Dual Monitors With HP Pavillion ALL in one Touch screen

    I hope somone can help me with this I have a hp pavillion all in one touchscreen with wireless capabilities.I want to utilize my older computer monitor a compaq to work with my All in one. so utilizing dual screens.  I brought a vga to usb adapter and the all in one does not detect the older monitor.  Could someone please advise I went into the screen resolutions and click detect and nothing when i click to identify it shows 1 

    Ywillia, welcome to the forum. Here is a guide that may help you solve your problem.  If it doesn't help, you should provide the model of the old monitor so we can check to assure that it is compatible with Win 8.1. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.

  • Hp pavillion all in one

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    Thanks
    Neeraj
    [Personal Information Removed]

    Hello,
    What is the browser that you are using?
    Can you hear sound from your speakers? Your MIC is working but if you dont hear sound that could be related to the speakers or its configuration.
    Just right click on the speaker on the system bar and select playback devices. What do you see on the playback tab?
    Also, if you plug in any headset can you hear audio?
    thanks,
    I work for HP! Please remember to provide and if this helped click ON

  • Hp pavillion all in one AMD driver installation

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    I thought that when you put the DVD in the screen would bring up the movie to play ?

  • Changing hard drive in pavillion ms228 All-In -One

    My Hard Drive has stopped working on my Pavillion ME 228 All In One DeskTop.   I have found a replacement at a reasonable price.  I bought this Computer in France a couple of years ago it came with windows 7 family in french along with a french azwerty keyboard.  Now I have to change the hard drive is it possible to put on Windows 7 "Ultimate"  in english ( I have the Disc) and would a  english qwerty keyboard work on it?
    Any advice would be really appreciated.
    This question was solved.
    View Solution.

    Yes usually the ebay Windows disks are OK to buy and use just buy from a high feedback seller. 

  • DO NOT BUY HP PAVILLION TOUCHSMART 20 ALL-IN-ONE

    My experience with this desktop has been very poor.  I have owned a computer since they have been offered to consumers and I say from experience that this is the worst computer I have owned.  I have been on the phone with techs twice for over an hour.  My computer works ok for a little while and then becomes unstable.  My internet truly never closes.  Scary, if I backspace the application I logged out of is open.  Sometimes I will click on an item and the computer will go blank. I have to turn the computer off to clear whatever is going on with it. I have only owned this computer three months.  Maybe it is the all in one feature & maybe not.  My advise is that it is too many issues with this model to think about investing in it.

    Hello Simonos,
    I understand that your touchscreen on your HP TouchSmart 20 All-In-One PC is not responding. I am providing you with an HP Support document: Troubleshooting Touch Screen Issues in Windows 8, which will walk you through the steps needed to troubleshoot the issue you have described.
    Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • RCA TO HP PAVILLION 23 ALL IN ONE

    I am trying to connect an Ion Profile LP (Vinyl-Archiving Turntable to an HP 23 All in One.  The turn table has RCA cords. I do not see any audio input cables much less RCA input.  What can I use to plug the device in and where can I plug it into.
    Thanks
    AG

    Hi,
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      http://www.buymesmart.com.au/products/1049-mbeat-usb-turntable-to-digital-recorder-wooden-style.aspx...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • How to connect All in One desk top with TV

    I purchased my HP Pavillion 23 A10 All in one desk top PC more than a year ago.Few days ago, some marks appeared on the screen whilst I was using my computer and look like that some one smashed the screen with a stone. I consulted with one of my friend and in his opinion, the screen was damaged due to the impact of some hard thing, though I don't agree with him as it happened when I was using the computer all of sudden.
    Can any one help me to sort out this problem?
    Also, I want to connect it with the TV to make sure that it's screen problem, but there is no VGA or any other sort of arrangement on this All in one computer. So, could you please help me how to do it as well?
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    Hi,
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    a bit more with HDMI:
        http://www.iogear.com/product/GUC3025HW6/
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Deskjet 3520e all in one printer network problems

    Hi All.
    I have a brain teaser for the technical types out there hoping someone can shed some light on a weird sort of problem.
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    HP Deskjet 3520 series Help
    HP Deskjet 3520 series Product Improvement Study
    HP Deskjet 3520 series Setup Guide.
    I would like very much to get back to network printing if at all possible.
    The router IP address is 192.168.1.3
    The printer IP address is 192.168.0.1
    I have been led to believe that as the addresses are so close this shouldnt be the cause.
    I must add that in the past I have had occasional printer software problems which I was unable to resolve without help from the technical centre and I would prefer not to restart the installation if at all possible.
    Your comments would be appreciated.
    Thanks in advance.
    Un1corn.

    Hi @Un1corn 
    What exactly happens when you try to convert from USB to Wireless and configure the printer to the Virgin Media Super Hub? Do you get an error message of some sort?
    Maybe there is a firewall on the Super Hub. Do you have the model number for this device? I can look up some information to see what could be casing the issue.
    In the meantime, running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
    Connectivity:
    USB: Verifies that the USB connection from your computer to the HP product is working correctly.
    Network: Verifies that the network connection between your computer and your network is working correctly.
    Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
    Driver Check: Checks for missing or corrupt driver files.
    Device Manager: Checks for problems in Device Manager that would prevent printing.
    Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
    Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
    Port Match: Checks the port settings for the HP product.
    Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
    Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
    Print Settings: Checks and adjusts the print quality settings.
    Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
    Scan Tests: Checks the scan mechanism, drivers, and registry entries.
    Source:Try the HP Print and Scan Doctor for Windows
    Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
    If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
    If you see only green check marks (), the tool did not find any problems.
    If you see green wrenches (), the utility identified an issue and corrected it automatically.
    If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
    If you see a red X (), follow the on-screen instructions to resolve the issue.
    I look forward to hearing back from you.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Maximum RAM for HP Pavilion All-in-One MS228sc

    Since my HP Pavilion All-in-One MS228sc is getting increasingly slow - even after releasing space on the hard-drive I am researching on the possibility for a RAM upgrade.
    The Pavillion ins "born" with 2 GB RAM in the slots and 2 GB virtual RAM.
    My question if I can subsitute the one or both the RAM blocks with 2GB block. In that way I will get 3 or 4 Physical RAM instead of 2.
    I assume that will increase the performance a great deal  
    This question was solved.
    View Solution.

    Hi,
    The machine came with 4Gb of RAM, max as shown:
    Memory
    Component                     Attributes
    Memory Installed
    4 GB
    Maximum allowed
    4 GB (2 x 2 GB) (64-bit OS)
    4 GB* (2 x 2 GB) (32-bit OS)
    *Actual available memory may be less
    Speed supported
    PC2-6400 MB/sec
    Type
    200 pin, DDR2 SO-DIMMs
    Source:  http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01965436
    If some how your machine came with only 2Gb of RAM, you can upgrade to 4Gb (max) using PC2-6400 RAM as mentioned above.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Printer Assistant (3510e All-In-One) Display No Maintenance Option

    Hello.
    I have a problem with my HP printer (a little over a year old  - expected to work well)
    Desktop PC:   HP Pavillion HPE310t 64-bit (OS: Windows 7 Professional)
    Printer:            HP 3510e All-In-One (Wirelessly Connected & Confirmed by the "Green -Colored Check Mark")
    Problem:
    Expected: HP Printer Icon which, upon being clicked on it, displays a message "Retrieving information from the device" before displaying the HP printer assistant where it displays eight options including "maintain your printer".
    Current Condition: only displays "Printer Setup & Software" which is part of the printer setup process.  Because of this, there is no way to access the maintenance option as I am in need now.
    Yes, I tried to reinstall the printer software, after completely removing all the existing files, using the software CD that came with the printer - no avail.  Repeated the process twice to see the same result.
    What is the problem and how can it be fixed?
    I would greatly appreciate to have your help.

    Hello greenjewel,
    Welcome to the HP Forums.
    I see that not all the options are available like they once were.
    I suggest that we start off by running the HP Print and Scan Doctor.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Photosmart C5810 all-in-one

    I received an email from HP about downloading the Print & Scan Doctor. I tried downloading it & received message: download failed. I tried 3 times both with firewall enabled and without firewall enabled. I still haven't been able to download any updates to my printer drivers. The printer has been working just fine. I haven't done any updates that I know of so I thought it was about time to see if there were any updates. I get a message that says there's a later version which is what initiatd my attempt to download. My computer is a HP Pavillion P6000 Series. Thank you for any help you can offer.
    vreynolds

    Hello @vreynolds,
    Welcome to the HP Support Forums!
    I would like to assist you today with the HP Print and Scan Doctor Tool update notification that you received on your Windows 7 computer for your HP Photosmart C5180 All-in-One Printer. The HP Print and Scan Doctor Tool is used as a diagnostics tool only. If you have issues Printing or Scanning from your HP Photosmart than you can run the HP Print and Scan Doctor Tool. The Tool will look for any driver, software, or connection conflicts and resolve such conflicts for you.
    To manually download the HP Print and Scan Doctor Tool please click here.
    In regards to any programming Firmware Updates for your HP Photosmart, there are none available. Due to the age of your machine you will likely not see any new Updates available for your printer as it is obsolete. If you would like to look at all the drivers that are available for your machine please click here. The only Updates I can find for your printer are software patches. These are only required if you're experiencing issues with printing or scanning on your computer. Because you are not experiencing issues I wouldn't recommend running any patches at this time. No sense in fixing something that isn't broken.
    Please let me know if manually downloading the HP Print and Scan Doctor Tool works for you. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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