Pavillion DM1 - 41255A not working after trying to recover to factory settings

After obtaining a virus via a download of the incredibar toolbar, which hasn't been resolved through the use of anti virus, anti malware software, I attempted a recover back to factory settings.
But it ran through the "recovery" unusually quickly and now it displays an error " no bootmgr" file.  The notebook was bought as a present in the UK in March 2012, the product number is A8H99EA#ABU.  Model no DM1-41255A.  It was sold without the recovery disks.  Please advise what I should do next to fix this.
Kind Regards

I would purchase a recover disk set from HP or an HP Partner.
Is was sold with a recovery partition capable of producing a set of recovery disks. When it was set up, the notebook asked if you were ready to make a set of recovery disks. Unfortunately, it would have been less expensive to pay attention to what it said. A disk set will cost around $20-30.00.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

  • Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

    My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

    The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
    http://support.apple.com/kb/HT4367

  • Why is the scroll function not working after accessing the voice feature in settings?

    Why is the scroll function not working after accessing the voice feature in settings?

    For some prerecorded audio files the Transpose slider will not work reliably. I found no clear pattern, when it does and when not.
    If all fails, create a loop from the audio file. Select the region in the track and use the command "File: Add region to Loop library".
    Set the current key and tempo, name the loop, and save the loop.
    Now add it from the loop browser to a new track and delete your old track. The search field in the Loop browser will help you to find the loop quickly.
    You will be able to transpose the sample as described above, like a regular loop.
    For example - a audio file turned into a loop and transposed:

  • B110a black in still not working after trying all recommended solutions

    Hi there
    Black ink still not working after spending many hours trying to sort. I've cleaned the printhead carefull several times (is immaculate now) and run the system clean up and alignment functions several many times too. I've cleaned the metal connecting points. I wiggled things carefully. I've attempted printing multiple pages in b/w in case it was going to take a while to get the ink flowing again. I've replaced one (expensive) new black cartridge with another brand new (expensive) cartridge and still nothing. This machine is probably out of warranty but seriously not very old. It really ought to be working okay. We use it regularly a little bit every week. Any ideas?

    The document here has troubleshooting steps that may help resolve black not printing on your Photosmart b110a.  Be sure to check the vents as shown in solution six, step three.  If the above does not resolve the problem the post here may help.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • How come my mini iPad is not working after trying to update apps?

    My mini iPad is repeatedly showing me a black screen with a, "white apple," in the middle & then a couple of minutes later it turns off for a few minutes. Then the black screen with the, "white apple," in the middle comes back on again and then it goes black again. Sometimes the black screen would lighten and the whole pattern of these "screens" would start over again. It's been doing this for hours since I fell asleep.
    This happened when I was trying to update 4-5 apps at the same time. It had trouble updating the, "Pinterest app." It failed once and I retried it and that's when my mini ipad started to not work. I can't use it at all. I never had trouble updating several apps at one time before. I was at home using my wifi and my wifi strength was at its maximum for the iPad.
    The battery was at 40 something%, so I charged it over night. It has the latest iOS update software. I had downloaded that yesterday.
    I plugged it into iTunes on my computer and the same thing is happening. It's picking up my icloud stuff like my music and videos and my computer is trying to import photos from my mini ipad automatically, but my iPad isn't fully recognizable on iTunes. I get 2 error messages. One says, "iTunes was unable to load data class information from Sync Services. Reconnect or try again later." I also get an error when trying to import photos (just to try it out). The other error message says, "The iPad cannot be sync because this iPad cannot be found."
    And so, I unplugged it and plugged it back in and I get the same response. My iTunes is the latest version.
    I don't have warranty on this iPad and I spent like $500 on this one. I'm kinda worried...?
    Any kind of response would be appreciated....

    First, try a system reset although I can't give you any confidence.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • WLan connected, iPad and iPhone internet ok, iMac not working after trying everything (manual ip etc...)

    I am quite new with a mac computer. But i think i nearly tried everything, i have no idea what else could help...
    My iPhone and iPad are working perfektly in the wlan. My iMac works very rarely. Yes it worked once by manual ip, but later it did not work again.
    Wlan always works (sometmes it takes a few seconds until thesymbol is fat, mostly it starts with "no internet")
    I tried so many things...
    - manual ip found out by my windows pc
    - $ in front of the password
    - the apple faqs on the websites
    Very strange, but i hope someone solved an comparable problem already ;)
    Thx!

    I had a surfstick before, does that influence the whole thing?
    And another thing: in other wlans the iMac worked perfectly... Without any manual settings etc.
    Anyone an idea?

  • Hp pavillion dv6000 webcam not working after windows 7

    my webcam does not show up or even work after windows 7?

    Same problem here
    I have a dv6000 laptop , freshly "upgraded"to windows 7.
    device manager does not see the webcam.
    I have downloaded both sp33544.exe and sp 35414.exe hoping that one of them would work (using xp compatibility and runing as administrator).
    no luck!
    any help would be greatly appreciated
    thanks,
    jmpaq

  • MY iphone 5 do not start after putting it back on factory settings

    Which button combination do i have to push for restart my iphone on factory settings?

    Hello Viktor,
    I would be concerned too if my iPhone was not powering on.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    You can find the full article here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • ITunes error - will not work after trying to update to 7.2, then to 7.3

    I have tried to update to both 7.2 and to 7.3, but both updates have failed. Now I am stuck on 7.1 with an error, where my iTunes will not operate and I cannot uninstall because it comes up with the same error that I get when I try to install or uninstall.
    Below are links to images of the errors:
    Here is the error I have currently:
    http://i11.tinypic.com/4qfw4yc.jpg
    Here is the error I get when I try to reinstall, update or uninstall:
    http://i7.tinypic.com/6he0ft0.jpg
    I would appreciate your assistance!

    It sounds as though you need this article on trouble installing iTunes:
    http://docs.info.apple.com/article.html?artnum=93976
    You need the section at the end after "Important: A majority of customers..."
    I think you need to do a full removal of iTunes and quciktime with clean up. But the important bit is to clean up the installer files with the MS Installer Clean Up Utility.
    If cleanup doesn't seem to work, it is worth checking you have the right version of the Windows installer. If you find it in add remove programs, it should say "Windows Installer 3.1 (KB893803)"

  • HT1414 Ipod Mini not working after trying to update to IOS7

    Team Apple....HELP!
    I recently tried to in tall the new IOS 7 on my Mini Ipad....but I get the connect to Itunes with USB cable on the screen. 
    I've intalled the latest updates to the OS on my MAC Laptop and the latest version of Itunes.
    Itunes saw a system that needed to be restore and took two hours to down load something (sorry, can't recall).  After the down load, I'm still stuck with the conect to Ituense with USB cable on the screen.
    Ok, I've tried all the below intsrutction from these links, with no success:
    http://support.apple.com/kb/HT1414
    http://support.apple.com/kb/HT1808
    http://support.apple.com/kb/TS1591
    Any help or suggestions would be appreciated.
    G

    First, try a system reset although I can't give you any confidence.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Mail not working after trying to send a very large file - how to "unclog?"

    Yesterday, I tried to send a file with Gmail via Mail and it was evidently too big. I have deleted it and it no longer appears in the Outbox, but Gmail doesn't work on my Mail anymore. It's constantly trying to sync with Gmail, unsuccessfully. It's slowing down my computer and I don't receive Gmails. If I try to mail with Gmail through Mail, it takes an extraordinarily long time and 99% of the time doesn't go through.
    My Yahoo account is working fine. I can also access Gmail online (but I hate it!) -- so the problem is somewhere between Mail and Gmail.
    What to do?
    Thanks!

    I have the same problem and have tried stopping everything in the Activity window but when I click 'Get Mail' or quit and re-open Mail, the problem recurs so I have no mail after 1930 on Thursday despite there being new messages in my inbox.
    There are 5 Activities shown; all of which show the barber's striped bar although it doesn't move.
    Opening Mailbox
    Performing pending operations - copying message
    [Gmail] Communicating with server - Adding Messages
    Fetching new mail
    Synchronizing with server - Traversing mailbox hierarchy
    It is working on my Macbook (10.6.4); just not on the iMac (10.6.5) so definitely not something router-related and the iMac wasn't working on 10.6.4 either so not convinced that has anything to do with it.

  • Ipod Shuffle not working after trying all possible supports from Apple!!!!!

    I have an ipod shuffle and it has been working fine. It turns on and off and I can play music. Now all of a sudden I cannot connect my shuffle to my labtop through its usb port. It won't recognize it at all, it cannot be charged and I cant even attempt to put new songs on it. I am very angry with apple's service. I tried all things possible on their site and have continually requested repair service. I constantly get an unrecognized serial number every single time! I have copied it word for word and number for number over and over and over again. I can't even get one on one chat with a representative online because you guys don't recognize a serial number! This is just one big hassle and I don't feel like your service is very helpful at all. I love the Ipod and all it's accessories and other models but this is ridiculous. I even purchased the usb shuffle dock to try and see if it was my computer but it isn't. The dock doesnt recognize my shuffle either. I would appreciate it if Apple would just give me some kind of recognition and service me as a consumer please. I don't want to fill out some fax forms I don't even have a fax machine. Please help me figure out what's wrong or send me the things I need to send my shuffle in for repair thank you.

    Just a note, the limited warranty on the Ipod Shuffle is 1 year. So when I got invalid serial number when I entered the s/n I knew something was wrong. What I discovered was that the character that I thought was a zero was actually a "D" and the "5" was actually an "S". Once I entered the correct serial number the website told me how much time I have left under the warranty. They even knew the approximate date that I purchased it - even though I didn't register it. So use a magnifying glass, a younger set of eyes, whatever to make sure you're entering the correct S/N. Now I just have to figure out HOW to return it. Good Luck!
      Windows XP  

  • HP Assistant not working after trying solutions in community

    HP Support assistant not connecting to internet.  Tried various solutions from the support site that included:
     * running ms fixit program to uninstall
    * turned off firewall
    * reinstalled ...install latest version as of Dec14
    ...  I have two of the same machines (bad choice going with these inferior machines!!!!)
    ...both exhibit this behavior and both were upgraded from 8 to 8.1
    Would like a solution to actually see this program work... I won't be looking to buy hp again for servers /desktops or laptops. 
    This question was solved.
    View Solution.

    You are welcome.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • Why do my iphone not work after trying to syncronise

    Hi There
    I really hope that someone in this space can help me.
    This morning I tried to load my Iphone battery.
    I also updated my phone.
    Then My computer asked me if I would syncronise with my PC,
    unfortunately I said yes and afterwords I got this message that If I did that
    I would loose all my data from my Iphone 4.
    I the stopped this syncronising and now I simply cannot open my phone, that is
    I cannot conect to Itunes on my phone.
    Do I really have to upload all my data again. Does this problem come due to that i did not register my phone
    on itunes.
    Do ýou think you can help me with this issue?
    please contact me if you can on my phone 32524521 from 6pm og by mail s I can call you from my home
    after 6pm tonight, og tomorrow until 6pm.
    Kind regards maryanne Jensen

    Hi rocco0629,
    If you are having issues such as you describe with your iPhone you may want to try some of the basic troubleshooting steps to start off with. Reset your iPhone -
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    When all else fails you may want to back up your iPhone and restore it to factory condition -
    iOS: How to back up your data and set up your device as a new device
    http://support.apple.com/kb/HT4137
    Be sure to test the device before putting your content back on it.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • HP 530 keyboard not working after trying out Windows 8

    Before I tried Windows 8, my HP 530's keyboard was perfectly functioning and my operation system was Windows 7. After installing Windows 8, my keyboard's #5, #6, - and all the function keys (F1, F2, ..., F12) no longer work. Even when I uninstalled Windows 8 and switched back to Windows 7, I can't get my keyboard to work anymore. I installed the HP quick launch buttons provided in the HP site specifically for HP 530 but it still won't work. Any suggestions? Thank you very much.

    I would have to agree. If your notebook is still in warranty, I would recommend calling HP phone support at 1-800-474-6836.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Maybe you are looking for