Pavillion dv5-1002nr with 32-bit Vista

Using HP Recovery Disks, the notebook prematurely shuts down. The recovery was started due to stability problems resulting in Vista not loading. During some of the running of the Recovery Manager, the error message has occurred:
STOP:c000021a {Fatal System Error}
The initial session process or system process terminated unexpectantly with a status of 0x00000000 (0x0000001 0x0010037c).
The system has been shut down. Any ideas? Is Vista still on the Hard Drive?
This question was solved.
View Solution.

Hi,
To answer your questions.
1. Regarding the Hard Drive, you are in no way restricted to a particular manufacturer, so you may well find it cheaper to buy the HDD from somewhere like Amazon. According to Page 62 of your Maintenance & Service Guide your notebook can certainly take a 320Gb HDD and again, if you wanted to, you could install a 7200rpm drive if you wished ( you may lose a little battery life, but hardly noticable when weighed against the performance increase ). I would stay away from Advanced Format HDDs though.
So to sum up, any 320Gb Sata II ( 5400rpm or 7200rpm ) HDD will be fine - an example would This Hard Drive.
2. You can use your existing HP Recovery Discs to reinstall Vista on the new HDD - they will also reinstall all the original software that was bundled with your notebook as well as re-creating the Recovery Partition on the new HDD - a guide on using your set of Recovery Discs to install Vista on the new HDD is Here.
3. Why the drive failed is impossible to say without further analysis - the average lifespan of a HDD is between 3 - 5 years however some fail much sooner while others last far longer.
Let me know if you have any further questions.
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Message was edited by: MatthewJN

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Hello all,
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Solved!
Go to Solution.

zoopside wrote:
I changed to DISCRETE GRAPHICS, rebooted : still @ 2.5, then DISABLE SWITCHABLE, rebooted : still @ 2.5. My ATI driver was "found" again, rebooted, and now I'm still @ 2.5.
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T500 ~ T9400 2.53GHz 1066MHz 6MBL2 ~ Vista 32bit Home ~ WXGA 15.4 LED ~ ATI Mobility Radeon 3650 ~ 4GB ram ~ Camera ~ 160GB 7200rpm HD ~ Intel Turbo Memory 2GB ~ CD-RW/DVD ~ Intel WiFi 5300

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