Pavillion Laptop with Windows 7 - Speakers have stopped working but headphones do!
Hello
I have a Pavilion dv6 Notebook, with an AMD A8-3500M APU and Radeon HD Graphics card. It is a Windows 7 64 bit system and was purchased in october of 2011
The speakers on my laptop have suddenly stopped working, but external speakers continue to function. I have tried the windows troubleshooter, resetting defaults on playback devices, and updating drivers both through the device manager and through HP Recovery manager. I have tried uninstalling and re-installing drivers, and a hard reset ofthe computer (unplugging all devices and power sources, waiting and restarting). I have tried System Restore to restore the system to a date before the problem. None of these have helped. Anyone have any ideas?
Hi there @Rob5
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are having problems with the notebook speakers., and I am happy to help with this. From all the trouble shooting you have described it sounds like it may be that the speakers themselves may have gone bad, or the connection is loose.
Before we look at the possible physical problem, take a look through this page first, just in case there is something you have not yet tried.
No Sound from the Speakers (Windows 7)
If you are still getting now sound, then take a look through page 62 of 137 in this guide:
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
That page shows how to replace the speaker assembly and the relevant part number, but before going that route, I would suggest just disconnecting and reconnecting the speakers, in case it is just a bad connection. Over time a connector can work itself loose. Just doing that may fix the problem. If not then you can call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Malygris1
I work on behalf of HP
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Similar Messages
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Please someone help - the speakers on my laptop have stopped working all of a sudden! But the headphones do though there is a low buzzing sound when i use them.
When in control plan to look at the problem it tells me they are working.
Please help - laptop is only a few months old!
You will be my hero.
This question was solved.
View Solution.Hi,
Open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Properties. Click the Driver tab and then click 'Update driver'. Select 'Browse my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'. Left click 'High Definition Audio Device' once to highlight it and then click the Next button to install it.
Has this made any difference?
Regards,
DP-K
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Microsoft MVP - Windows Experience -
My laptop's internal speakers have stopped working since i connected my wireless beats through bluetooth. It's as if it no longer recognises any other audio output, even when i have disconnected the headphones
System Prefernces > Sound > Output
Internal Speakers selected?
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If this does not help, try resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
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Internal speakers have stopped working (Lenovo W500 with Win 7 Pro)
Hi
I have a Lenovo W500 4062-5YG... O/S: Win 7 Pro
My sound device is a Conexant 20561 SmartAudio HD.
The problem is, that the internal speakers have stopped working all of a sudden... I think it is a hardware problem since when I hookup external speakers or headphones they produce sound... but I am no expert!
I have done the following to try and fix it:
Disable, then enable audio drivers
Uinstall, then install audio drivers
Setting the internal speakers as the default speaker source
Restoring the system to an earlier day (where I knew that the speakers had functioned)
None of these actions have worked.
I actually thought I could perform a hardware test on the speakers in the "Lenovo Solution Center"... but it doesn't seem like it:-(
So...
How can I know for sure whether it is a hardware or software problem?
And more importantly - How can I get my internal speakers to work?
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PhilipHello Philip,
As mentioned in your post, you have performed all the major troubleshooting steps to resolve the issue. I suggest you to update your BIOS also in order to resolve your issue. You can download and update the BIOS update utility from the below mentioned web link.
http://support.lenovo.com/en_SG/downloads/default.page?
Kindly click on Quick path and put your 7 Digit TYPE-Model number(40625YG) in the box and then click on the Find My Product. Please click on BIOS and then download the BIOS update utility according to your Operating System. It might resolve your issue. If it will also not work then it seem to be an issue with hardware. Kindly get in touch with the support centre they will assist you and try to resolve the issue.
Regards,
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My external speakers have stopped working. A circle with a line through it shows up when I try to adjust the volume. I have been in system prefrences to check all the sound settings and everything is set properly. What do I need to do to fix this. Help!
Though I have doubts for success, you might try a SMC reset. It can do no harm. Otherwise, barring suggestions from others, the Apple Store or qualified repair facility is the last option.
http://support.apple.com/kb/HT3964
Ciao. -
after running i disconnected my iphone headset. since then my iphone speakers have stopped working. i can still listen to music using headphones and the phone ringer still works but the speakers are silent. when i adjust the volume it indicates it is in "headphone" mode. Any idea how i can solve this problem ?
I have read in other threads with similar problems that cleaning the headphone jack/port seems to usually work. The simplest method is to rapidly plug/unplug the headphones a few times. See if that works.
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I have an hp pavilion dv6910us and the speakers have stopped working and no longer show as installed as a device. I have tried reinstalling the audio device driver, but the hp website does not list a driver for my specific laptop.
Right now it shows that I have a bluetooth audio device installed. I have never installed this device and don't know where it came from.I had the exact same problem, updating updating the Mbox 2 drivers on the Avid website has fixed the problem.
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My inernal speakers have stopped working. I now have a little 'no entry' sign.
My internal speakers have stopped working - when I click on 'sound' I get a little 'no entry' sign; I've done all the Preferences things, and looked at Help, but no result!
Though I have doubts for success, you might try a SMC reset. It can do no harm. Otherwise, barring suggestions from others, the Apple Store or qualified repair facility is the last option.
http://support.apple.com/kb/HT3964
Ciao. -
What do i do if my speakers have stopped working?
what do i do if my speakers have stopped working?
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.
Apple Retail Store - Genius Bar -
I Installed windows 8 and DVD stopped working as a player. Am now completely goofed as I tried a backup recovery disc to get back to before win 8 and all that did was wipe my drive and leave windows 8 bare!
Any ideas on how to get the DVD drivers to work on win 8 when they worked fine on win 7.
If I buy a new DVD writer etc will that work or is it going to be a mother board related problem.
Windows 8 told me that the machine was compatable but it lied and Im in mess now.Hi:
There probably isn't a problem with your DVD or W8.
W8 unlike W7, does not come with the codecs required to play DVD's.
You can download DVD playing software (I use the k-lite codec pack), or you will need to install other DVD playing software for your PC.
If your notebook has dvd playing software for W7, it should also work on W8.
If not, you can try this software I found from an HP dv6 notebook for W8.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-113571-1&cc=us&dlc=en&lc=en...= -
My speakers have stopped working
My speakers have stopped working
Did they have you try resetting the PRAM?
http://support.apple.com/kb/HT1379?viewlocale=en_US
The speaker volume setting is stored in PRAM, so resetting it sometimes helps when the speakers aren't working. -
What do I need to install for itunes to be compatable with Windows 8.
Why do you believe it is not compatible?
Is there an error message? -
My computer's speakers have stopped working
Started about a week ago.
It does not make any sound at all. I ran the control panel feature and the speakers are enabled. The sound is maxed and mut is not on.
The test tone did not work.
I ran the HP support assistant and it did not detect any issue.
My sound equipment is IDT HD Audio CODEC and Intel Display Audio. Drivers: stwrt64.sys and IntcDAud.sys.
I have a Pavlion dv7, run Windows 7.Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
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**Click Accept as Solution on a Reply that solves your issue to help others** -
IPhone 4S speakers don't work but headphones do
I just purchased Bose headphones that work great with iPhone. Now after several times of using them the speaker on the phone does not work. The icon ringer does not say headphone mode but the phone seems stuck in headphone mode. When I put the phone on a docking station the external speakers on the docking station work fine. Any ideas how to get the speaker on the phone to work again? I have tried sucking air on the jack hole, blowing air in the jack hole, unplugging the jack several times but no resolve. any ideas?
it's a hardware issue read more here
https://discussions.apple.com/thread/1343532?start=315&tstart=0
and here
https://www.google.dk/search?client=opera&q=iphone+stuck+in+headphone+mode&sourc eid=opera&ie=UTF-8&oe=UTF-8
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