Pavillion Laptop with Windows 7 - Speakers have stopped working but headphones do!

Hello
I have a Pavilion dv6 Notebook, with an AMD A8-3500M APU and Radeon HD Graphics card.  It is a Windows 7 64 bit system and was purchased in october of 2011
The speakers on my laptop have suddenly stopped working, but external speakers continue to function.  I have tried the windows troubleshooter, resetting defaults on playback devices, and updating drivers both through the device manager and through HP Recovery manager.  I have tried uninstalling and re-installing drivers, and a hard reset ofthe computer (unplugging all devices and power sources, waiting and restarting).  I have tried System Restore to restore the system to a date before the problem.  None of these have helped.  Anyone have any ideas?

Hi there @Rob5 
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are having problems with the notebook speakers., and I am happy to help with this. From all the trouble shooting you have described it sounds like it may be that the speakers themselves may have gone bad, or the connection is loose.
Before we look at the possible physical problem, take a look through this page first, just in case there is something you have not yet tried.
No Sound from the Speakers (Windows 7)
If you are still getting now sound, then take a look through page 62 of 137 in this guide:
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
That page shows how to replace the speaker assembly and the relevant part number, but before going that route, I would suggest just disconnecting and reconnecting the speakers, in case it is just a bad connection. Over time a connector can work itself loose. Just doing that may fix the problem. If not then you can call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Malygris1
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