Pavillion TouchSmart touch stopped working after HP Photosmart Printer Installed

I bought a new HP Paviliion TouchSmart 23-h056 All-In-One and the touch screen worked just fine.  I then installed a HP Photosmart 7520 All-In-One printer/scanner/copier and the mouse pointer works on the screen, but the touch on the monitor no longer works.  The system came pre-installed with Windows 8.1.  Please help!!!
This question was solved.
View Solution.

Cselas1962, welcome to the forum.
Here is the Win 8.1 driver for the printer.  I suggest checking to see if the driver that is installed is the same or newer.  If the one in the link is newer, you should install it to see if that helps.  It could be that there is a driver conflict with the driver for the Touch screen.
Please click "Thumbs Up" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Similar Messages

  • Excel colors stopped working after MS Office 2007 installed

    We use OLE services to create excel spreadsheets and color some of the data cells. For this we use class: I_OI_SPREADSHEET, method: SET_COLOR. The colors are set via an integer parameter but stopped working after we upgraded to MS Office 2007. Now all the cells are colorless. I've searched google, SDN and OSS Notes but can't find any explanation. Does anyone have any ideas on this?

    We use OLE services to create excel spreadsheets and color some of the data cells. For this we use class: I_OI_SPREADSHEET, method: SET_COLOR. The colors are set via an integer parameter but stopped working after we upgraded to MS Office 2007. Now all the cells are colorless. I've searched google, SDN and OSS Notes but can't find any explanation. Does anyone have any ideas on this?

  • ILok Stops Working After Leopard 10.5 Install

    After years of trouble-free service, including after software upgrade and OS upgrades through 10.3.9, my iLok no longer functions correctly. It stopped working immediately after installing Leopard on my G4.
    When I start the software requiring the iLok license, MachFive (a music sampler plug-in and stand-alone program), I get a message that software is missing and am directed to the Pace website where I can download the latest driver and install it.
    I have installed, uninstalled and reinstalled the latest driver repeatedly but with no change. The iLok still doesn't work.
    I checked it on the iLok website and the licenses are still properly installed on the dongle.
    Other things I have tried:
    I unplugged all other USB devices except the keyboard and mouse and intalled the iLok directly into the back of the G4. No change.
    I upgraded the host software, Digital Performer, to DP6. No change.
    I have reinstalled MachFive. No change.
    I have tried opening both MachFive 1 and MachFive 2.01. Same result. No Change.
    Has anyone heard of, or encountered this problem?
    Does anyone have a suggestion or solution?
    I would greatly appreciate your help.
    Thanks very much,
    Jon

    Thanks so much for your very quick reply.
    I am waiting for MOTU support to get back to me. We'll see what they have to say.
    I have had extensive e-mail conversations with iLok support. They were very helpful in sorting out some other strange problems I was having, but when it comes to the problem of the license not loading, their perspective is that, if you have the latest driver, anything that doesn't work is not their responsibility. We've all seen this attitude before, of course.
    Your perspective on MOTUs recommendations is interesting. I will look into it further. To their defense (and credit), I will say that the much-earlier version of DP4.6 appeared to load and work perfectly AFTER I upgraded to Leopard. I was impressed. I didn't work with it very long before upgrading to DP6, though. But, based on that, I did have high expectations that the upgrade would work fine. And the software, itself seems to be great. The only problem is the iLok.
    Your information about dongle workarounds is also interesting and I will look into that subject further as well, as it might be my only solution in Leopard. I do not know if I am allowed a backup. We will see.
    I do have an earlier system I can use, but I'd like to avoid moving backwards, if possible.
    Again, thanks for the great info.
    Jon

  • IPod Touch stopped working after i upgraded it from iOS4.3.3 to iOS6. Now even if i restart my iPod it shows a iTunes symbol followed by a upward arrow mark and a USB symbol. I cannot find any solution for this particular problem in Help section.

    I tried to upgrade my iPod from iOS 4.3.3 to iOS 6 through iTunes. As soon as it completed the download of the 840 MB file, it said that my iPod is being restored. But after a considerable amount of time it said my iPod could not be restored and stopped. Now my iPod screen is just displaying a iTunes symbol followed by an upward arrow mark and then a USB symbol.
    iTunes has stopped to detect my iPod anymore. I tried to update iTunes 10.7 as requested in the website support page. But if I check for updates in iTunes it is detecting the available updates but not updating it when i click on the update button.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • IPod Touch Stopped Working after erasing all content and settings

    I have a 32GB Touch I bought in January from Amazon. I just got the new iPhone and was planning selling the Touch. I used the "Erase all content and settings" and, since then, the iPod Touch does not respond. I let it sit over night since the manual says it can take a while but no joy. I've tried all the reset options. iTunes does not recognize it either.
    Any suggestions?
    Additionally, I have the receipt from Amazon but can I take it to an Apple store if it needs a fix/replacement?
    Thanks in advance.

    I was able to spend more time digging in the forum and came across the solution (thanks to modular747). Although this solution specified the iPhone, it worked fine on my Touch:
    Do a DFU recovery:
    1. Open iTunes.
    2. Connect the iPhone
    3 Press both the home and sleep/wake buttons until the Apple icon appears (ignore the red slider if it shows).
    4. Continue pressing the home button alone until iTunes sees your phone in recovery mode.
    5. Follow the prompts to restore the iPhone.

  • TS2771 My ipod touch stop working after putting it on sleep mode and was on dead battery. How do I start it up again?

    I was looking at some of my pictures on my Ipod Touch. It was on 20 percent battery and i turned it on to sleep mode to go do something for my mom. Once i came back and tried to unlock my ipod it would even turn on. I tried plugging it in to the computer and used many different ipod chargers. How do i get this to work? its only a year old, does it have anything to do with the battery? And if i reset it will the songs i purchased from my ipod still be on there?

    Try here:
    iOS: Not responding or does not turn on
    The media should still be on the iPod. You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Photoshop Touch stopped working after update of HTC One (m7) to Android 4.4.2, Sense 6.0. Uninstalled PS Touch and reinstalled with no luck, it crashes before it even starts up.

    I have sent in a report.
    Is this a known issue? Though the update for HTC One has been out for awhile now.

    Hi,
    I have no tweaks, I've just reinstalled a fresh system in the phone last night. I've activated the developer menu but haven't altered or changed anything there.
    I'll send you a copy of my logcat log.
    Best regards,
    Conny

  • E71 GPS Stopped Working After 3.03 (10wk11) Instal...

    Had I known attempting this Map update would blow out my GPS, I wouldn't have done it.
    My current software version in my Straight Talk E71 is 500.21.009.  I am a Mac user.
    I downloaded this file in hopes of updating my GPS Map software: nokia_maps_3.03_10wk11_b04_s60_3.1_rom.Nocs.sis
    I saved that file on my mem card and installed the 3.03 maps onto my E71 using Nokia Multimedia Transfer v1.4.2 for Snow Leopard. I did this over Bluetooth. I power cycled and I cannot use my GPS with full 3G bars. It cannot find "My Position" after driving around town with my E71 searching for hours.  I see a red dot in the middle of the screen (now dark screen since it's dark here).
    When I go to GPS data on the E71, I see "Searching for GPS satellites", "Calculating GPS data".
    When I look at the Satellite Status, I see mostly black bars showing numbers 5, 2, 12, 25, 26 (not sure what this means).
    My Positioning Methods/Settings show: Assisted GPS & Integrated GPS checked.
    My Positioning Server Access Point show: Tracfone Internet
    My Positioning Server Address show: supl.nokia.com
    I have also attempted to update my US maps via Bluetooth using the Nokia Map Loader tool only to have it not complete the download.  It freezes or crash every time. When it crashes and I force quit, once I restart, I will see a crash log.
    I want to also mention that the first time I tried updating the US maps via Bluetooth using the Nokia Map Loader, I believe my maps were deleted. 
    I have also deleted my CITIES folder and qf file from my memory card, disconnected from Bluetooth, ran Ovi Maps and saw a message that said something was downloading.
    I reconnected via Bluetooth then attempted to update maps yet again in the Nokia Map Loader. It now just sits showing "Looking for map data on your phone".
    This has been an over 48 hr ordeal. 
    What is the fix for at least getting my GPS to work again?
    Thanks.
    Solved!
    Go to Solution.

    This process and experience is ridiculous at this point after numerous, unsuccessful tries.
    Update:
    Yet again I deleted the \cities folder & qf file from my memory card.  I ran Ovi Maps, my cities folder was re-created, I went to My Position and got the expected red dot. Closed Ovi Maps, enabled Bluetooth, connected with the NMT tool then re-ran the Nokia Map Loader.
    Surprisingly, the Nokia Map Loader appeared to connect fine with my device without error. When I selected USA Maps, the tool started downloading, got past the half way point and I saw as message stating "unpacking files".  It was actively copying whatever part of the downloaded files it had grabbed to my memory card.  Great, or so I thought, as this is as far as I've gotten in the last 48 hrs.
    I then got an unexpected error in the Nokia Map Loader and the app closed. The error log is in the attached text file on this thread. (EXC_BAD_ACCESS (SIGSEGV))
    I restarted the Nokia Map Loader and got the same error to reappear immediately but it re-connected with my device. This is the only app crashing like this on my Mac and giving this error.  Previously, the error was EXC_CRASH (SIGABRT).
    Now I'm quite annoyed that the Nokia Map Loader does NOT pick up where it left off in the download process before the app crashed. Therefore, I'm attempting to re-download US Maps for the final time, all 1.5GB of it.  Hopefully it will complete this time.
    Not a good Nokia experience regarding mapping updates at all, at least in the Mac environment.
    Attachments:
    NMLError.pdf ‏46 KB

  • My iPad 1 has stopped working after trying to instal iOS 5. Can you help restore?

    My iPad has stopped working after trying unsuccessfully to instal iOS5. All that's currently showing on the iPad screen is a white USB cable with a thick arrow pointing towards the iTunes logo (black double note within a white rimmed circle and a blue background).I cannot switch it off and have seemingly lost everything that was on it.
    Please help!

    That means you have to restore the device with iTunes now. So connect the iPad to your computer's iTunes and restore the iPad.
    iTunes: Restoring iOS software

  • Compaq Presario CQ62 DVD not working after Windows 7 automatic install of upgrades

    The DVD in my Compaq CQ62 stopped working after Windows 7 automatically installed updates. The driver seems to be corrupted. When I open Device Manager, the DVD comes up as hp DVD RW AD-7701H SATA CdRom Device and the device status displays...A driver (service) for this device has been disabled.  An alternate driver may be providing this functionality. (Code 32).. There are two drivers installed--cdrom.sys from Microsoft,  File Version 6.1.7600.16385(win7_rtm.090713-1255) and PxHlpa64.sys File Version 2.03.32a from Sonic Solutions. If anyone knows the link to download the new driver or how to resolve this problem please let me know.

    We are not sure what might have caused this issue. You may try removing the affected filter drivers and check. This has helped few.
    To do this, follow these steps:
    1. Click Start , type regedit in the Start Search box, and then click regedit in the Programs list.
    If you are prompted for an administrator password or confirmation, type your password, or click Continue.
    2. Locate, and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
    3. In the right pane, right-click UpperFilters, and then click Delete.
    4. Click Yes to confirm the removal of the UpperFilters registry entry.
    5. In the right pane, right-click LowerFilters, and then click Delete.
    6. Click Yes to confirm the removal of the LowerFilters registry entry.
    7. Exit Registry Editor, and then restart the computer.
    Note After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall any affected programs.
    See which Windows updates are installed
    http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed

  • My itunes stops working after I try to sync it, I recently just updated my itunes to 10.4 and my ipod touch 4g to 4.3.4

    My itunes stops working after I try to sync it, I recently just updated my itunes to 10.4 and my ipod touch 4g to 4.3.4

    iPhone 4, same thing. It gets stuck at Step 1: backing up

  • X121e touch pad buttons stop working after a while

    Hello everyone,
    I have a lenovo thinkpad x121e.
    The buttons above the touchpad (for right and left clicking) and also the trackpoint stop working after a while (about 45 min). Although the touchpad itself works without problems.
    If I reboot the operating system (Windows 7, 64-bit version) everything works fine for a while and then the buttons and trackpoint won't respond again.
    It is always the same routine. Rebooting windows, everything alright, stop working, ...
    I am using the newest driver version and de- & reinstalling of UltraNav haven't solved the problem.
    Has anyone an idea what causes my problems with the touch pad buttons and how to solve it? (I guess it's not a hardware problem.)
    Many thanks in advance.

    Hi again, li-lup
    I would recommend trying to use the standard Synaptics driver found here. Synaptics is the company that develops the UltraNav software, so there should be no loss of compatibility/features. I have witnessed several cases where this driver has helped others with mouse issues, so it may help yours as well.
    The first thing you will need to do is to remove the UltraNav driver from the system. To do this, open the Start menu and type Device Manager into the Search box, and then press Enter. Once here, double click on Mouse and other pointing devices, and then right-click on the UltraNav device. Naviage to the Driver tab and select Uninstall... from the bottom of the window. Follow the prompts to uninstall and then restart when prompted by Windows. Windows should install a generic driver that will allow you to use the TouchPad when downloading the Synaptics driver. 
    Hope it helps,
    Adam
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

  • Touch screen L2105 always stops working after a few minutes

    I have windows 8.1 and the touch screen always stops working after a few minutes- ie. the touch operation via USB, the screen itself is OK.Have tried windows switching power saving off, but no help
    charsepp

    Hello charsepp,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that the touchscreen stops working after a short period on your HP L2105 Monitor. The first thing you are going to need to do is determine if this is a monitor or PC issue. To do this you should try connecting the monitor to another computer and see if the issue persists.
    If the issue does not persist it is the computer, and if your computer is also HP I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
    How Do I Find My Model Number or Product Number?
    Which Windows operating system am I running? Is the Windows Version on My Computer 32-bit or 64-bit?
    If the issue persists when you try the monitor on another computer then the issue appears to be a physical issue and I think it would be best if you contacted HP technical support for repair options.
    US support link to contact options for HP products purchased in the US.
    Outside of US support link to contact options for HP products purchased outside the US.
    Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Touch ID stops working after a few hours of capturing a fingerprint

    After capturing fingerprints Touch ID works for a while, a couple of hours, then stops woking and does not recognize fingerprints. I've taken the iPhone 6 Plus to the Genius Bar twice where they recapture the fingerprints, Touch ID works while in the store, then stops working after I leave.  One Genius had me place the iPhone in Airplane mode, delete the fingerprints, turn-off the iPhone and then restart iPhone, turn-off Airplane mode and recapture the fingerprints. Touch ID worked for a couple of hours. Suggestions?

    Kappy:
    Unfortunately, I wiped down the home button and my thumb, recaptured my fingerprint and I have the same result. The Touch ID stops working shortly thereafter.

  • HT201210 I have 4s facing hang problem after updating when i dicline the call the keypad geting locked ,touch stop working unable to unlock the phone .then what i can do i restart the phone with pressing home key & power key together then i am able to ace

    I have 4s with 16GB storage capacity using IOS 7.1.2.
    Facing hang problem after updating when i decline the call the keypad getting locked ,touch stop working unable to unlock the phone .
    Then what i can do i restart the phone with pressing home key & power key together then i am able to access it.
    Kindly resolve the issue as soon as possible
    Ashish
    [email protected]

    Did you already try to set it up as a new device, as explained in this article?
    iOS: How to back up your data and set up your device as a new device

Maybe you are looking for