Pay already but cannot use provisioning 3 day pass

i've pay for developer account then i got the Activation Code Email
i've click on link then page show me
We are unable to activate your Apple Developer Program membership.
We are unable to activate your Apple Developer Program membership because we are unable to successfully verify your identity. Please contact us for further assistance.
then i've send message from this link
https://developer.apple.com/contact/submit.php
for many message but nobody update progress for me
how can i do for his case ?
<Personal Information Edited by Host>

On that page:
All Other Asian Countries*
English
Mon-Fri, 09:00-17:00 SGT
65 6482 1144
So if you don't hear from them after a couple of days, you can indeed call, though you'll have to pay any applicable international toll charges.
Regards.

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