Pay as you go...no signal

I've even tried reeconnecting to the signal and it says my SIM card doesnt allow this network to connect ...someone please help! I'm half way threw working! And need my phone to work!

    Hi there, bob_e_iphone5s! I'm terribly sorry to see you're having trouble with service while travelling abroad. It's true that you'll have difficulty reaching our Customer Care team with the 800 number. But you can use this link http://vz.to/1k7RFqd to reach our Global Services team. There's even a number you can use to call from international locations, toll free!
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Similar Messages

  • Can you put a pay as you go sim in a bill pay phone?

    I bought my brothers iphone and while he was a bill pay customer iam a pay as you go customer with the same carrier. so i thought i could just but my sim in his phone and use it. Im now having trouble sending and recieving calls. I can sometimes make a call but nobody can call me. I can send and recieve text messages fine. I have a good signal and the phone says its connected to the carrier. Can any one tell me if the problem im having is because the phone was a bill pay phone or is it that the phone is just broke. Also i would just like to include that the phone seemed fine for the first few days i only started having this problem when the battery went completly dead during the night and turned off and when i charged it back up i started having problems. Ive tried reseting the phone setting it back up as new phone but still i have this problem. Any help on this would be greatly appreciated. see below for the error i get when i make a phone call. Means nothing to me but maybe someone on here will understand it
    Jun  3 21:09:54 unknown SpringBoard[68] <Notice>: MultitouchHID: detection mode: 0->1
    Jun  3 21:09:54 unknown CommCenter[17] <Notice>: No more assertions for PDP context 0.  Returning it back to normal.
    Jun  3 21:09:54 unknown CommCenter[17] <Notice>: Scheduling PDP tear down timer for (360446994.217340) (current time == 360446994.220307)
    Jun  3 21:09:55 unknown apsd[59] <Warning>: <APSCourier: 0xce41fa0>: Stream error occurred for <APSTCPStream: 0x14e580>: Error Domain=NSPOSIXErrorDomain Code=57 "The operation couldn-t -b-e -c-o-m-p-l-e-t-e-d-. -S-o-c-k-e-t -i-s -n-o-t -c-o-n-n-e-c-t-e-d-" -U-s-e-r-I-n-f-o-=-0-x-1-4-4-3-f-0 -{-}
    Jun  3 21:09:55 unknown configd[14] <Notice>: network configuration changed.
    Jun  3 21:09:57 unknown SpringBoard[68] <Notice>: MultitouchHID: detection mode: 1->0
    Jun  3 21:09:57 unknown CommCenter[17] <Notice>: Client [com.apple.persistentconnection[apsd,59]] is telling PDP context 0 to go active.
    Jun  3 21:10:02 unknown CommCenter[17] <Error>: kPdpContextStateChangeNotification kActive set last_auto_trigger_failed to false
    Jun  3 21:10:02 unknown CommCenter[17] <Error>: _ReInitThrottleTimer(): Clearing throttle timer on context ID [0] at 360447002.107012
    Jun  3 21:10:02 unknown configd[14] <Notice>: network configuration changed.
    Jun  3 21:10:02 unknown CommCenter[17] <Notice>: No more assertions for PDP context 0.  Returning it back to normal.
    Jun  3 21:10:02 unknown CommCenter[17] <Notice>: Scheduling PDP tear down timer for (360447302.176918) (current time == 360447002.176929)
    Jun  3 21:10:02 unknown CommCenter[17] <Notice>: Client [com.apple.persistentconnection[apsd,59]] is telling PDP context 0 to go active.
    Jun  3 21:10:57 unknown SpringBoard[68] <Notice>: Posting 'com.apple.iokit.hid.displayStatus' notifyState=0
    Jun  3 21:10:57 unknown SpringBoard[68] <Notice>: MultitouchHID: detection mode: 0->255
    Jun  3 21:10:57 unknown UserEventAgent[12] <Warning>: DEBUG: Changing screen blanked state: 1
    Jun  3 21:11:02 unknown wifid[29] <Error>: WiFi:[360447062.118957]: Disable WoW requested by "apsd"

    Is the phone carrier locked? If so, to what carrier is it locked?
    Was the phone "unlocked"? If so, was it unlocked by the carrier it was originally locked to or by using some other method?
    What carrier are you trying to use?
    Are they on this list: http://support.apple.com/kb/ht1937
    If so, ask them.
    If not, you'll have to work it out with the carrier.

  • Bought a new pay as you go sim, but not registering to network

    Hi there, I just bought a new pay as you go EE sim card, when I insert it to my phone, the signal bar shows that it is picking up network signals, however, it is not registering to the network.  I am unable to make any calls or send any texts.  Please advise.

    Burge wrote:
    Have you go credit on the account? Have you tried rebooting the device. I bought a 10 pounds credit voucher, but i'm unable to call 150 or place any other calls.  Also, i've rebooted my phone several times and tried removing the sim and inserting it back again...no luck.

  • I was using O2 Pay as you go. Now I'm using a monthly contract but I want to use my old number.

    I was using O2 Pay as you go. Now I'm using a monthly contract but I want to use my old number.  How can I get to that position?

    The situation is as follows:  I was using an O2 Pay as You Go but suddenly noticed that it was costing me 14 pence a text which as I am very hard of hearing I prefer to use rather than the telephone.  I then saw an advertisement for a BT package offering unlimited texts plus other things for £5.00 a month so I gave that a go.  I then discovered that for 90% of the time I was unable to get a signal from my living room where I do most of my texting so I dumped BT and took an O2 package with unlimited texts for £8.50 a month.  Having said that I don't understand why I need to be careful about MMS charges if I send what in my lack of knowledge I would refer to as a multi address message.  As you can see I'm new to this mobile telephone thing and I really appreciate the help I'm getting from this Forum.

  • Verizon iPhone 5s - in UK - enabled Global voice and data plan (pay as you go) - no service

    Situation is as stated in the title.  I have taken my iPhone 5S from the US to the UK, and before leaving I added the free pay as you go global feature to my plan.  However, now that I am here, the phone says "No Service" and I can do nothing with it related to voice or data unless I am on WiFi.  Live Chat is not working.  I tried dialing the 800 number from my international flip phone and it cannot recognize my push button menu selection tones and so hangs up on me (no provision for accessing a customer service rep or vioce recognition).
    Any thoughts on how I can get my phone up and running while I am here?

        Hi there, bob_e_iphone5s! I'm terribly sorry to see you're having trouble with service while travelling abroad. It's true that you'll have difficulty reaching our Customer Care team with the 800 number. But you can use this link http://vz.to/1k7RFqd to reach our Global Services team. There's even a number you can use to call from international locations, toll free!
    DionM_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Can I buy a phone verizon pay as you go and use it on my verizon contract?

    My verizon wireless broke and I don't have insurance and I'm six months before I can qualify to renew a contract, so I'm stocked in trying to get a second hand phone, but I saw the same model of my broken phone selling in flea bay from the verizon pay as you go. My question is, can I use one of those phones to be activated on my verizon? I would hate to buy the phone and later find out that verizon won't activate it.

    You can also view the eligibility requirements of our Certified Pre Owned Program at the link below. This program helps:
    If your device is lost, stolen or damaged and you are not enrolled in Total Equipment Coverage or Wireless Phone Protection, you can purchase a Certified Pre-Owned Replacement device to replace your original device.  
    http://support.vzw.com/information/cpo_replacement.html

  • Iphone 4 dropped in the pool..dead..contract up in sept. so was advised by att rep to buy a pay as you go phone to use in the meantime.  how can I  transfer all my contacts, music on itunes etc??? onto the new phone

    iphone 4 dropped in the pool..dead..contract up in sept. and will buy the new one. I went to ATTstore and was advised to get a pay as you go phone in the meantime, which I did, is there a way to transfer my contacts and itune music onto the new phone???is it stored in apple somewhere???I am completely phone challenged please help

    Since you aren't using any Apple products, then, you really should take this question up on a web site oriented to the Pantech. AT&T maintains a forum here where you may be able to find help:
    http://forums.att.com/t5/Pantech/bd-p/Pantech
    Regards

  • I have the iphone 4, with pay as you go 50. month is there a way to purchase web?

    i have the i phone 4, but my credit is shot so i have the pay as you go unlimeted talk text and pict sms for 50.00. Im happy with the service ive been with this mobile company for years. I  have been using the wi-fi at  my house for the phone. T-mobile now offers same price for talk text and web just you have to unlock the phone. Is this a wise choice? At@t leave me no alternative and the rep stated i can go to at@t and ask them to unlock. I am just curios if this is safe for integrity of the drive and is there and setbacks and last will at@t realize soon that they will lose a monthly sale.
    when i had my 3 gs the web worked which i dont understand why the 4 doesnt. please help thanks

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
    worth looking at for the future to understand backing up etc

  • How can I get a pay as you go nano sim for my Ipad mini celluler

    I was bought an Ipad Mini Cellular for Xmas but it did not come with a nano sim, I have contacted all servcie providers and no-one can provide me with a pay as you go nano sim, I can only get a contract nano sim, but I want a daily one like you can get for the Ipad and micro sim.
    All providers advertise the daily packages on the Apple website but when you speak to them they are not available.
    I feel like  have been mis sold the Ipad mini as I cannot use it with cellular daily plan, unless I requested a nano sim at time of purchase (which was not done), so now apple say they cant help, has anyone had a similar issue ?

    virgoanDiva wrote:
    If it is wifi only then you cannot add a sim card.  If you are still within the 14 day return period then return it and purchase one plus a wireless plan from a wireless provider.  Otherwise, you need a mobile hotspot to use when there is no wifi available.
    The original poster said  "...it is 4G WiFi ..."

  • The battery on my iphone 4s is broken, will the apple store be able to replace it for me? will there be a cost? i have had my phone for 2 years. it is a pay as you go

    i think the battery on my iphone 4s is broken, my phone was taking hours to charge and now it wont charge at all, my phone has been dead for the past 3 days. would my local apple store be able to replace it for me? if so will there be a cost? my phone is 2 years old but in good condition. it is pay as you go. at first i thought my charger was broke, so i bought a new one. but it is definetly my phone battery.

    Not at an Apple Store, and if the iPhone is no longer under warranty, there is a cost.
    https://www.apple.com/batteries/replacements.html

  • Cell phone pay as you go - need advice

    Yikes... my head is spinning...I have seen so many phones the past few days ( and reviews etc ) on internet sites... I am totally lost.
    had a cell phone years ago when motorola made them first.. traxar or something ?? was expensive ( $800 ? ).. and had monthly ATT service unlimited ( also expensive ).
    that was during 1st season of " sopranos ".. long time ago.
    since then I've just had a land line...with fios... internet and tv included.
    now I need a cell phone again due to move to MN from NY. I have no clue how long it will take to get internet out there etc... in new apartment.
    my computers will get set up right away when I get there..and one has a wi fi card installed ...so if I can find wi fi thats not passwrd protected .... I could maybe use it ...for internet. BUT ( this is a big BUT ) some stuff I do ( banking etc ) on internet is security sensitive to ME.... and I dont want to get virus through some network or have my security breached.
    SOOOOO ... question is... can I get a pay as you go phone that also has features for basic email ( in and out ) and also a browser like firefox so I can do banking etc ???
    ORRRRR should I just get a simple phone with no other services.... and then use whatever I can find in MN until I get my stuff hooked up....( like library computer or something ).
    I am so confused by all the choices and different model phones etc... my head is spinning !!!

    Chuck,
    ============
    Will you be working in the TV/film industry in Minnesota?
    =============
    I dont think so. My first reaction to this question was : I would rather have a sharp stick in my eye.
    But giving it more thought, I realize unless I find some staff position with a producer where I actually add value to the enterprise I would rather not work freelance ( per diem ) anymore. I need more than that now, but also less. I need less " money" but I need more re: my contribution.. even if it's simply helping others do what they want.
    I have a feeling MN is not going to be full of opportunities to do that in the film and tv biz ( or tv commercials, industrials etc ) whether on shoot crews, construction, rigging, production, editing, sound, etc.  It may be that fishing is the main activity out there... as there are a lot of lakes where I'm going. They must have fish in them ?  It's weird but somehow " fishes " seems to be beckoning me to some new life out of the city etc.  First it was trout. Now its trout again... plus even MORE fish types... who knows.. I have no clue about fish.
    For example, what do fish actually DO ?  They are doing stuff under water and its hard to see them and what they actually DO all day long etc. To me its a mystery.
    Anyway, I am now having internet, phone and TV service installed at new apartment before I get there...made the arrangements this morning.... and the need for a cell phone etc has been greatly reduced... I might not get anything at all now for the actual " drive " out there.
    Will see what my money situation is in next week or so... might get cell phone but not the internet and email stuff just for the drive.  Every penny counts when moving and leaving the biz you've done for the last 30 plus years etc.
    Rod

  • IPhone 3GS pay as you go

    A friend of mine just gave me her old iPhone 3GS to replace my broken Samsung intensity 2. I have been a long time verizon customer and wish to keep my service with them. I know to upgrade to a smartphone I will need to upgrade to a smart phone pay as you go plan vs the basic pay as you go plan I currently have, but I'm curious if I can even activate to particular phone on the verizon network. I've been looking around online and feel I'm getting conflicting information since the iPhone 3 has already become so outdated for most people. When I turn the phone on it says I need a SIM card. I've never had one with any of my verizon phones, but from what I've seen I can go and ask for one at the store. If getting the 3G LTE SIM card enough to get this phone working with the verizon network?

    Im sorry to say this but it will not work.  The reason why, Verizon Wireless only uses CDMA networks in the United States.  The iphone 3GS (model A1332) works off GSM networks only and has no CDMA compatible radio in the unit.  And even though Sim cards may look the same,  Verizon LTE Sim cards only work on CDMA LTE phones.  the 4G LTE simcards will not function in a GSM only phone without a "CDMA 4G LTE" radio built in the handset. 
    Verizon Wireless will offer international sim cards to be used in a unlocked GSM phone or a compatible world phone ( phones with both CDMA and GSM radios built in )but those sims only work overseas and not in the United States.   The iPhone 4s A1387, and the CDMA iphone 5 A1429 are Apple's examples of world phones that are compatible with Verizon both here in the United States and Overseas.   Hope this helps. 

  • *611 not working on pay-as-you-go, non-smart phone

    I have a basic, non-smart phone with the pay-as-you-go plan (pay $100, good for one year, all calls 25 cents a minute.) It is an older Audiovox 8615 CDMA phone that is mobile-web enabled, but it will not handle apps such as MyVerizon. Incoming and outgoing calls work fine. Voicemail works fine. Text works fine. I have had this account for two years and have been very happy with the service.
    Problem: I can no longer reach *611 (add money, check balance), or #225 (check balance). I get an "All circuits are busy, please try your call again later" message. I first noticed this several days ago and have reported it and have a repair ticket in, but was wondering if anyone knows what might be going on here? I have internet service and a laptop, so can still use the Verizon Wireless web site to manage my account. However, I believe I should still be able to check my balance or add funds using the phone itself, as I have in the past. Thoughts?

    Just got off the phone with Verizon Prepaid customer service rep who called to report on my trouble ticket. The problem is most likely my phone and not the network. She suggested doing a  factory reset on the phone and if that does not resolve the problem, I'll need to get a newer phone. Just posting this follow-up in case others have a similar problem.

  • How to reconnect a pay-as-you-go device?

    Hi guys,
    

I have a little bit of a complicated problem, but the verizon wireless site is leading me in a maze of circles and I can find no email address for support. I will do my best to explain briefly. I have been out of the country for the last 6 months, therefore my pay-as-you-go phone has been disconnected. I want to reconnect my phone. Here is where the problem starts. I have been using this number for several years and I have certainly used my verizon wireless account in the past. However, I cannot access my account no matter what I try. The sign in bar will not recognize anything that my user  ID might possible be, therefore I tried entering the number of the phone. This takes me to a page that says, “If your mobile number is disconnected you must enter your User ID.” So I click “I forgot my User ID,” and the site takes me to a page prompting me to enter my phone number. Again, I enter the number and the site tells me, “You have not registered with My Verizon, please register now.” This can not be correct, as I have stated I have used the verizon wireless site for this number in the past. I also looked up reconnecting a device under frequently asked questions. The issue is addressed there, and it even includes a link to a page to “Suspend or Reconnect Service.” When I click this link, it brings me back to the main verizon wireless page. I’m sure you can understand my frustration because the site is leading me in circles over and over. I just need to reconnect my service on the same device I was using in the past. Any help you could provide would be much appreciated.


    Thank you very much,
    Ryan

    Hello dinolfos!  We would love to assist with your service; however, we only have access to Postpay accounts. Please reach out to our Prepay Team at 877-777-5759 for assistance.   Thank you,   LenaA_VZW Follow us on Twitter @VZWSupport  If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • I have tried for the last 3 months to get my pay as you go Orange phone unlocked

    Hi,I hope someone is able to help.I have been trying for 3 months to have my pay as you go Orange phone unlocked. It is a Samsung F480.On three separate occasions I have rang customer services and have been assured they would sort it in a couple of weeks. No further communication was received each time.Then I tried our local EE shop in town. The staff left me in no doubt that there was no way they could help and I needed to contact customer service again.Three weeks ago I filled an online request, got an acknowledgement, and waited again. After ten days I was asked to redo my online because the IMEI number was not correct. I dispute that.Anyway I resubmitted my request, again after 10 days I have another text my IMEI number is not correct.I have obtained the IMEI number again by dialing *#06# how do I submit it to my application to unlock?There is no way I can find to do this. I have given up with customer service.Forgot to mention I have the required £8.99 in credit to pay for unlocking.Please help.   

    Hi James B,Thank you so much for your reply, after 3 months of silence I appreciate someone trying to help.I have contacted customer service again to check my IMEI number on record and it was the same one I found on my phone.The customer service rep was very sympathetic and (again) assured me he would personally sort it out.I accepted his assurance (again) because I am at a loss to do otherwise.However one thing which was differenr this time. A lady rang back within 5 minutes asking if I was happy with the service. I had to say I was reserving judgement. Again she assured me she would be in touch in a couple of days.Hopefully this time I may get a result. I will report back in a few days when I know for sure.Thank you again for your assistance it is much appreciated.Regards,ds0lpu 

  • Unlocked old iPhone 3GS for use with pay as you go sim in the UK on vacation. O2 sim works while ph plugged in.  Unplugged, works short time and crashes.  Sometimes won't even re-boot.  Software on phone up to date as far as 3GS goes.

    I brought an old IPhone 3GS to the UK on vacation for use with sim card.  I had the phone unlocked with approval and instructions from ATT.  Store in the UK recommended O2 pay as you go sim which works as long as the phone remains plugged into the wall.  Once unplugged, it will work for a short time and then always crashes.  Sometimes it will re-boot and crash again and sometimes it will not re-boot at all.  One store told me to sync with itunes which I did on my Mac Book.  I don't know if the sim is defective or if the software of the 3GS is just not compatible with the sim when on the battery.  I have updated the software on the phone as far as it will go.  Any suggestions?  Maybe the phone is too old to use with the latest pay as you go sim cards.  I am disappointed that this phone has not been reliable as a pay as you go and I have had to purchase a UK phone here in order to have a reliable phone.

    There is nothing you can do. You bought an illegally unlocked phone off Ebay. A lot of sellers there will tell you it is unlocked but the first time you try to update the operating system it will put the lock back on to the carrier the phone was originally locked to. Sorry but unless the carrier it was locked to will unlock the phone I am afraid you have a very expensive paper weight now. You should have bought it from a reputable dealer instead of ebay.

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