Pay Period Reset, but Data Didn't

Mobile Share with the ZTE MF923 The pay period now says 31 days remaining, but the data stayed the same, at 9.94/10 gigs, bringing me dangerously close to exceeding the limit that should be 0.02/10 right now. It is the middle of the night, so the 1-800 number is unavailable because it's not 24/7.  The support website's chat requires a lengthy and tedious process, one that might exceed the limit in question, and the store 20 miles away certainly isn't open. So here I am, wondering why my limit hasn't renewed.

Now that it is hours later, the data limit has reset.  There appears to be some overlap time between the pay period resetting and the data limit resetting. I hope that the data used during this "overlap" does not actually count against the expired pay period, as that would mean it is possible to exceed your limit and receive overage charges even though it is the new pay period/cycle.

Similar Messages

  • I have a WiFi home connection. It works on my laptop but has stopped working on my iPad, which I tried resetting but it didn't help. It recognises the SSID but then asks for IP Address, Subnet Mask, Router etc. Any ideas on what to do?.

    I have a WiFi home connection. It works on my laptop but has stopped working on my iPad, which I tried resetting but it didn't help. It recognises the SSID but then asks for IP Address, Subnet Mask, Router etc. Any ideas on what to do?.

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • My Motorola droid razr M is stuck at the M logo and i tried the factory reset but it didn't work. What do i do?

    My Motorola droid razr M is stuck at the M logo and i tried the factory reset but it didn't work. What do i do?

        MrMJG,
    Let's get your phone back up and running. Have you been able to try to press and hold the volume down and the power button at the same time for approximately 10 seconds? The phone should reboot for you. Is there any kind of physical or liquid damage to the device? Please keep me posted.
    KevinR_VZW
    Follow us on Twitter @VZWSupport

  • Problems with my Apple id since 2 weeks: i received for 3 times a mail from Apple who said: you're password was reseted but i didn't asked for reset. So i have to re-change my password again. How can i be sure my account is not hackd

    hi everyone,
    since 2 weeks: i received for 3 times a mail from Apple who said: "you're password was reseted..." but i didn't asked for reset. So i have to re-change my password again. How can i be sure my account is not hacked ?
    Best regards.

    I'll add my problem to this list as it sounds similar. First a little background. This is a problem I think we will see from a lot of long term users, so here is my story. When .Mac was first made available I signed up and was given a new apple ID [email protected] At this point I already had an Apple ID that I was using for just music purposes (apps didnt't exist yet) but was told by apple I would have to give it up. They could not merge IDs and would not change them. The end result was getting a new Apple ID and having to redownload all my purchased music over P2P or burn it and  re-rip to remove the DRM. Fast forward a bit to a time when Gmail is getting bigger. I'm invited to try it out and I decide that I'm going to stop paying $100 for email, as I never really used he other features iDisk, photo sharing etc, and syncing contacts, calendars and mail was just as easy through gmail. Now years later we have iCloud. I have to sign in with my outdated .mac ID, at this point I have for too many apps/music/shows to drop that ID. When I sign in with that .mac Apple ID I get the automated iCloud message telling me my new email address is [email protected] However when I go to send email from my iCloud account it is using .mac as the sending address and the mail will not go through. I can't change it in the mail app or in settings. I'm kind of at a loss as to where to go next. I'm stuck with a defunct email address as a username that is more or less a key to thousands of dollars worth of content, and a new email address that won't function and nobody at Apple can press the right buttons to help clean it up. Some kind of system should be in place to change a user ID. Maybe once a year or once every other year. **** at this point I would even pay a one time fee just for my user name to be rid of that old .mac extension.

  • When i connect my ipod nano 2nd gen, it charges but does not appear in windows or itunes.  I tried the reset but it didn't work.  how can i fix this?

    I bough a 4g Ipod nano 2nd gen for my cousins birthday.  When i plug it into my computer it charges but does not show up in windows or itunes.  I tried reseting it, reinstalling itunes, everything the site said but it didn't help. I am trying to sync songs to it for my cousin, but it won't work with it not connecting.  Could the wire have something to do with it or is there a bigger problem here?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with             
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I installed windows 8 and can't find all my bookmarks etc. I tried reset but it didn't help. How can I restore my old info?

    I tried to find the database files from my old firefox on explorer 7 but any old files I tried came up as can not open or not found. I tried the suggestions from mozilla help about what files contain the info but got the same results. I did reset but all it did was give me the few new things I've done since installing windows 8.

    hello, did you install windows 8 on top of another operating system on a single machine and do you have any form of prior backup available?
    one thing you could try is to search the whole filesystem (make sure you include all locations, also hidden ones) for the term ''bookmarks*.json'' - if any results show up with a date in their filename that lies before the windows install, you can then likely import them into your current firefox profile.

  • I payed for Premiere but it didn't download?

    I payed for Premiere, but it never started to download.  I don't want to pay for it twice but I need it to install.  What do I do?

    Hi Blake,
    Please check the below forum link.
    After Effects CS6 and Premiere Pro CS6 not available for installation for 32-bit systems
    Regards,
    Vinay

  • I downloaded my sons ipod 4g to the new iOS and now when we try to sync it says we have no space, but there is nothing but a few apps on his ipod.  I've tried to reset but that didn't help the problem.  What can I do?

    I downloaded my sons ipod 5g with the latest iOS and now when we try to sync it says we have no space, but there is nothing but a few apps on his ipod and he has plenty of space.  The messege says that most of is space is taken up by video but there is no video or music on his ipod right now.  I've tried to reset his ipod but that did not help the problem. What can I do?

    Did you try to set it up again as new device?
    How to back up your data and set up as a new device

  • No sound with apps and alerts unless headphones are in. Everything else works well. I tried resetting but it didn't solve problem.

    No sound with apps and alerts. Everything else works. Tried resetting, didn't solve problem. Apps have sound with headphones only

    Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

  • HT5699 I contacted apple to get my security questions reset, but I didn't have a way to log on to my account at the time, so she gave me a nine digit pin and told me to use it when I got access to the internet. Where do I use this pin?

    Where do I use the nine digit pin?

    The nine-digit number is likely a case reference to speed up a new attempt to Contact Apple Support.
    Try entering this number and your e-mail address here: https://getsupport.apple.com/GetCaseDetails.action
    Cheers
    Chris

  • My ipad2 keyboard letters have disappeared, except on split keyboard. I hmyave tried a soft reset, but the letters won't restore.

    My ipad 2 keyboard letters have disappeared, except when keyboard is split. I have tried a soft reset but it didn't restore the keyboard.

    Hi BigW5
    Welcome to Apple Support Communities!
    By a soft reset do you mean a Reset of the Settings on the iPad or a HardWare reset (holding lock and home button together)?
    I would recommend, if you haven't already, doing a HardWare reset, this is where you:
    Press and Hold together the lock button and home button on the iPad together for at least 10 seconds until the Apple logo appears
    Once the logo appears, you can let go.
    Please note that this reset does not delete anything, in simple English, it simply allows the SoftWare and HardWare to communicate and respond together.
    Also make sure that your iPad is definately running iOS 7.1, as this fixes some major bugs that came with iOS 7.
    Many Thanks and I look forward to hearing from you soon!
    iBenjamin Crowley

  • What causes cellular data usage to decrease if last reset has not changed? I reset every pay period cuz I do not have unlimited and was showing 125 mb sent/1.2g received. Now showing 98mb sent/980mb received. Last reset still shows same

        I reset my cellular data usage every month at the beginning of my billing period so that I can keep track of how much data I am using thru out the month. I do not have the unlimited data plan and have gone over a few times. It's usually the last couple days of my billing cycle and I am charged $10 for an extra gig which I barely use 10% of before my usage is restarted for new billing cycle. FYI, they do not carry the remainder of the unused gig that you purchase for $10 which I disagree with. But have accepted. Lol  Moving on.
        I have two questions. One possibly being answered by the other. 1. Is cellular data used when I sync to iTunes on my home computer to load songs onto my iPhone from my iTunes library(songs that already exist)? 2. What causes the cellular data usage readings in iPhone settings/general/usage/cellular usage to decrease if my last reset has not changed? It is close to end of my billing cycle and I have been keeping close eye. Earlier today it read around 180mb sent/1.2gb received. Now it reads 90mb sent/980 mb recieved. My last reset date reads the same as before. I don't know if my sync and music management had anything to do with the decrease but i didn't notice the decrease until after I had connected to iTunes and loaded music. I should also mention that a 700mb app automatically loaded itself to my phone during the sync process. Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage? Guess turned out to be more than two questions but all related. Thanks in advance for any help you can offer me. It is information I find valuable. Sorry for the book long question.

    Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage?
    1) No.
    2) It does provide an estimated usage, but it's not accurate. For accurate determination, you should check the remaining/used MBs from the carrier (most of the carriers provide this service for free).

  • When I want to play music out loud the volume bar disappears and it won't play music or any sound. This sometimes happens with head phones in aswell. How do I fix it? I have tried to reset settings and wipe all the data of it but it didn't work.help!

    When I want to play music out loud the volume bar disappears and it won't play music or any sound. This sometimes happens with head phones in aswell. How do I fix it? I have tried to reset settings and wipe all the data of it but it didn't work.help!     

    Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
    Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
    If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
    Let us know how you get on.

  • I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.How can I erase all data on the phone so the thief can't access my personal information.

    I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.I have a password on the phone but i'm not sure if I turned on the option where the phone resets if you incorrectly put the password more than ten time. I immediately called my phone company (Verizon) and reported the phone stolen.So I know whoever took the phone cannot place calls or use the phone. But can they still access my data on the phone if they manage to unlock the phone?  If so how can I erase all data on the phone so the thief can't access my personal information? is there any other way other than Find my IPhone to wipe off the data on the phone? I really don't want my personal information such as pictures, text messages, notes and social networks profile available to a stranger!!? Help please!!!

        Hello thewrongway,
    I'm sorry to hear about your phone!  I understand the need for an active device. You are able to activate an old device and process an insurance claim for your iPhone 4s within 60days from the incident date.  Keep in mind if the old phone is not a smartphone and you currently have unlimited data that feature will fall off.  If you have a tier data plan no changes will be made.  Please let me know if you have any additional questions.  Thank you.   
    TominqueBo
    VZW Support
    Follow us on Twitter at @VZWSupport

  • Hello, i bought a unlock iPhone 5 in 2012 december and i come back to my country and i pay money to use my phone in Turkey and few months later push button didn't work so i take my phone to apple and they give me the new one but they didn't give the box.

    hello, i bought a unlock iPhone 5 in 2012 december and i come back to my country and i pay money to use my phone in Turkey and few months later my push button didn't work so i take my phone to apple in los angeles and they give me the new one but they didn't give the box. and 1 week ago i come back to my country again and i take a message from my line comany and they told that i must give money again to use my phone in Turkey until 30rt of january if i didnt pay i cannot use it anymore. but this is so stupid cause apple change my phone in guaranty covorage. what sould i do now

    You need to pay your mobile network provider for the calls, SMS and data you need to use your phone. This is an ongoing charge, usually paid monthly.
    This is nothing to do with Apple. Apple only provided the handset - not the mobile network you use it on.

Maybe you are looking for