Payed for Sims LP's did not get them

Payed for LP's on the Sims free play,but did not get the.Any idea what to do,how I can retrieve them.

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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  • Playbook requires me to pay for support when it did not work from the beginning and they could not fix.

    lack of email app- makes this may purchase virtually useless. because
    cant bridge with my bb 9700. maybe twice after deleting from both, and rebridging, i got connections. i cant spend an hour bridging every time. since may this is unfixable. the support people cant fix it after dozens of hours. got lots.of emails from them though. asking if i was resolved. when i answered no, they asked me to do it all again. they have no fix for this.
    can type documents, but cant email them to anybody. same with excel. no way to attach documents when the bridge doesnt work.
    i am a ceo,and i am moving my entire organization off bb becuase of this.
    have spent many many hours from the beginning in may, and now they want me to pay a 129 dollar fee to get support when it has not worked right from the beginning.
    i bought an ipad today and i am absolutely blown away by how much better it is in every single way. dozens of bbs are going away now.
    slow, no.email, locks up all the time, stand by button restarts tablet, no bridging without total reload on both devices. why would i go through this anymore? it is costing my business a fortune with myself and my people trying to make the playbook work.
    we will get ipads and make more money.
    i have tried to stay loyal to bb, but after being told i have to pay for support
    when i did once get a connection through bridge, reply locked up everytime on an email. could not type.

    I would like to add my support to this comment.
    Strike 1) Bridging a BB 9700 with a PB is flaky at best. Even if you run the very latest software on both, it does not work properly. This is NOT a user issue but a programme/application issue. RIM software running on RIM hardware and O/S and NOT being able to connect properly = RIM fault.(see my other post: My Bridge connects, it exchanges data like passwords, number of unread emails and my playbook notifies me when someone calls my BB, but it does NOT unlock)
    Strike 2) All this used to work fine during the 90d grace suport period (apart from the flaky bluetooth issue that required a hard reboot of the BB whenever the connection was broken in a bad way)
    Strike 3) Now, after a PB OS upgrade (which I faithfully applied), several phone upgrades (due to another problem) and the latest Bridge application install, it all doesn't work anymore, 100 days after I bought the flipping thing. so I have a fancy ebook reader, not the productivity enhancing tool I can use on the go.
    So now I am stuck with a forum that can't help, a technical database that does not contain this support information and a broken RIM application on RIM Hardware and O/S that I paid a lot of money for. And now they want more to look at this incident????? I am sorry but if this was a problem caused by usage, configuration or any other user error, I could understand it. But this is all completely in RIMs ballpark. I have done everything right. It connects. It just DOES NOT WORK!!!!!
    As I said in my other post, an evaluation of the PB in my company is ongoing as a possible management tool by people I know quite well, as I work in the area, but my advice would definitely be to stay away until basic functionality like emails, attachments, calendars etcetera are all suitably solved and usable by the average manager with sausage fingers and no clue about bluetooth, hard reboots and who won't be able to hold down the power, + & - buttons at the same time as the fingers won't fit!!
    So RIM, get your finger out, open up an email support channel or get some qualified support people go through this forum and help those people who have shown faith in your products and who now have real problems with your software and hardware. DONT HIDE BEHIND A STUPID SUPPORT FEE - MAN UP TO YOUR PROBLEMS!!!

  • I have two monthly scheduled iTunes allowances scheduled for my kids.  For some reason they did not get transferred to their accounts this month.

    I have two monthly scheduled iTunes allowances scheduled for my kids.  For some reason they did not get transferred to their accounts this month.

    @Dakotaep
    I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3!  This definitely should have been resolved in your first call to us.  I would be glad to review your account and ensure the Edge Agreement is corrected.  Please accept my "Follow" request and send me a direct message so I can further assist.  Thanks!
    AnthonyTa_VZW
    Follow us on Twitter VZWSupport on Twitter.

  • I had lot of histroy and bookmakrs adn when i sync i did not get them got only the looks adn colors of firefox and passwords but not the bookmakrs

    when i sync i had lots of saves book marks ..i did not get any of them why this happen

    The apps that you had will be listed in your purchase history if you login to your account in iTunes on your computer - the list isn't very user friendly though as it's listed by date order and will include all app updates that you've downloaded (so an app will appear multiple times if you've downloaded it's updates). You can re-download apps, though it's a manual process as you need to find them yourself in the app store : http://support.apple.com/kb/HT2519 .
    If the apps are in your iTunes library then the restore might work - a backup contains app data/settings, but not the app itself, so without the app available to it the restore can't install the app and therefore it's content.

  • I have the app Bingo Bash on my iPad. If I was billed for a purchase for chips that I did not get and need to be credited back, who do I contact?

    I Have the Bingo Bash App on my iPad. On November 3rd, I attempted to buy 400 bingo chips for $19.99. It came back with a reply that the transaction did not take place and I was unable to process the order. I then ordered the 200 chips at $9.99 and it took so I ordered an additional 200. On November 4th I ordered another 200 chips for $9.99.
    You charged me for the $19.99 which I need to be credited back. I would appreciate your resolving and advising me of such.
    thank you,

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support.
    You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I'm being charged twice for the same order. Playtika coin purchases are a problem on Ipod.  How do I get a credit for the coins I did not get?

    Did anyone else have problems with in App purchases from an IPod?  I get charged twice for the same order...  How do I get a credit for the coins not received?

    Try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • IVE PAY FOR MY PACKAGE BUT CAN NOT GET IT WORK

    IT KEEPS TELLING ME TO UPDATE

    Hi Valentine,
    Did you subscribe to one of the Acrobat online services? If so, have you tried signing in with your Adobe ID and password? That message can often mean that you just haven't signed in yet. (It can also mean that your subscription hasn't processed yet, so you may want to log in to www.adobe.com and look under My Subscriptions and Services. Make sure that the subscription you purchased is "Active."
    Please let us know how it goes.
    Best,
    Sara

  • I bougt tokens in a game but i did not get them

    I bougt a pouch of rubies in paradise cove game. But while doing this the game closed. Be restarting the game i got the message" you bought a pouch of rubies" but in the game i don't see them and i did get a receipt from itunes and it was written to my credit card.

    Contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    tt2

  • I downloaded h2o videos and i did not get them on my ipod only my computer

    i downloaded some h2o videos and i only got them on my computer not my i pod how can i fix that

    See here: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    B-rock

  • HT4236 I cannot delete duplicate photos off of my IPad 2 which were synced on my computer?  I deleted dup from my PCM menu on the computer, but that did not get them off the iPad.

    I cannot delete duplicate photos off my IPad 2 which were synced on my computer.  I deleted duplicates from My pictures on my computer, but they were still duplicated when I added them back.

    The links below have instructions for deleting photos.
    iOS and iPod: Syncing photos using iTunes
    http://support.apple.com/kb/HT4236
    iPad Tip: How to Delete Photos from Your iPad in the Photos App
    http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
    Another Way to Quickly Delete Photos from Your iPad (Mac Only)
    http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
    How to Delete Photos from iPad
    http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
    How to: Batch Delete Photos on the iPad
    http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
    (With iOS 5.1, use 2 fingers)
    How to Delete Photos from iCloud’s Photo Stream
    http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
     Cheers, Tom

  • I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

    I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

    If you are in a country where music can be redownloaded then it should show in the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If it doesn't show there then does the Store > Check For Available Downloads menu option on your computer's iTunes find it ?

  • HT201272 i did not get "fruit ninja HD＂ after i pay

    order number：MHDYMFJTVF
    I did not get "fruit ninjaHD" after I paid on yesterday.
    fruit ninjaHD still ask me to pay$2.99 when I receive a recipt today.
    now，I don't want this app， can I apply a refund for this？

    Hey Peter,
    Please let me know if you are talking about Acrobat.com online service.
    I need to check with your account and let you know.
    You might also visit Contact Customer Care to seek help.
    Regards,
    Anubha

  • HT4009 I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it

    I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it

    First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
    http://support.apple.com/kb/HT4213
    As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
    Good luck.

  • I already own iWork, and do not want to have to pay for it again,  How do I get the installer using my existing licence

    I already own iWork, and do not want to have to pay for it again,  How do I get the installer using my existing licence.  It will not migrate from one computer to another, perhaps because of the recent system upgrade.

    How did you pay for it?
    Through the Mac App Store or as alicence for a DL?
    Peter

  • HT201303 How do I get a refund from Apple for an album that did not download?  But they still charged me?

    How do I get a refund from the I tunes store for an album that did not download?

    See if you are able to redownload the album by clicking "Purchased", under Quick Links, at the top right of the iTunes store.
    Download past purchases:
    http://support.apple.com/kb/HT2519

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