Payer need to be change after created billing document

Hi all,
They created some orders..... orders-delivery-billing documents created. now we came to know the payer is wrong but the documents are not relased to accounting..... how can i do if issue like this....if i change  the payer in customer master?
Pls advise on this....thanks in advance.
Thanks,
Kumar

Hi,
Changing the payer in the customer master will not be of any use if the documents are already created. It will be helpful for only the documents that are created after change is made in the customer master.
For the documents already created you can do one of the below.
a. Cancel the existing billing documents using VF11. Reverse the delivery using VL09. Then delete the delivery. In the customer master add the new payer. Go back to the sales order and change the payer. Now, again you follow the regular sales process of delivery and billing and then release the doc to accounting. It should work.
b. Release the existing document to accounting with the wrong payer. Now, create a credit memo request and credit memo for the wrong payer. This will nullify the accounting. Now, go to the customer master, put in the new payer. Now create a new sales order matching the old sales order. (Please note that you may have to use the same PO number in this case). This will take a longer time and customer should accept the new SO number, delivery number and the invoice.
c. Changing the table entry using the ABAP program in the tables (VBPA) . I would not recommend this as this will have a lot of effects and system may start performing inconsistently.
Hope this helps...
Thanks
Mukund S

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    Eswar

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