Paying for dreamweaver and Cs6. even though upgraded?

I upgraded from dreamweaver to cs6. the way it is written, upgrading instead of buying two seperate products so i would only be paying for one product.
Im on disability so i cannot afford to pay for both . But it still says on my account that ill be paying for both products.
I went threw it by upgrading. i didnt buy them seperately. I asked many times on here and on chat but noone could answer me before.
Anyone have any ideas how to contact adobe other then chat or phone So I can get this resolved? Thanks a million. Sharon T

Thanks for repling. Your not understanding what i mean. I know what i get in the cloud.
But i signed up for dreamwaever last year and have that subscription. Then i got a link from adobe so i could upgrade to the cloud so thats what i did.
But instead of only charging me for the cloud they are still charging me for the first dreamweaver only subscription and also for the cloud. I guess im not asking it right.
Thank you for trying anyway. I cant seem to explain it so people understand. I guess for now ill have to pay for both somehow.
Thanks for trying i really apprciate it. have a great day.
Sharon

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