Payment approved and app not on my account

To: [email protected]
Subject: Payment approval wrong
Date: Mon, 13 May 2013 11:04:07 +0200
I have purchased an application (Auto Lock - Automatic Screen and Keyboard Lock) and i got two SMS payment approval. one for GBP 1.00 and the 2nd for USD 2.99 !!!. the application still not on my world to install it to my device.
Please let me know the payment of GBP 1.00 for what? and why still application not showing on world ??

Dear Friend,
I got same problem, today I purchased some app for INR 150, but I got 2 transaction email from my credit card, first for 1.00 GBP while I created Payment Options using my credit card, then second for INR 150 when I actaually paid for the app (which is ok)
Can you please help me by sharing your experience about this 1.00 GBP charge by BLACKBERRY.COM?
And what action you took to verify this transaction with BlackBerry?
Best Regards
Avnesh Sharma
My BBM Pin: {REMOVED}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

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