Payment Authorization Failed error

Hey, I'm unable to purchase the PS+Lightroom special offer with my card. I've tried 2 different accounts, 3 different browsers (history clear with disk cleanup), 3 different cards (2 debit + 1 credit), 2 different computers .. I'm still unable to purchase .. Could someone atleast tell me what the problem is .. I've spoken to customer care and they offered to escalate the call (which i dont think is gonna solve my porblem). I even chat with online agent (again offered to escalate the call). I tried purhasing by phone .. but they do not offer the PS+lightroom package. I contacted a reseller .. he also isnt authorized to sell PS+lightroom package.

Hi , XV22
Welcome to Adobe Forums
Please contact us using the below mentioned link so that your case can be escalated to higher level and it will be taken care of -
http://www.adobe.com/support/download-install/supportinfo/
Let us know if that helps !
Thanks
Garima

Similar Messages

  • Payment Authorization Failed

    Hi,
    I am a CC Pro subscriber since 10 months ago and last month Adobe failed to charge my credit card due to over limit and my subscription was canceled before I can resolve the issue.
    Now that my credit card issue has resolved I tried to start a new plan but my payment always failed with message: "Payment Authorization Failed". Tried another credit card the same message occured. Try different browsers (and even computers) also didn't help. Last thing I tried was creating another Adobe ID but still not helped.
    I chat with a customer service and he refers me to resellers in my country (which is Malaysia if it helps) so I called them and again a dead end as they said that they only can help to purchase Creative Cloud for Team not Individual.
    It's almost a month now and I still not able to resolve the issue.
    Can someone help me here as I really need to get my creative cloud working again.
    Thanks!

    A ticket has to be raised to get the issue investigated, please confirm the order number & the date of purchase.
    I shall follow it up for you
    I have sent you an Email, please respond to it.
    Regards
    Rajshree

  • Your payment authorization failed. Please verify your information and try again, or try another payment method.

    Thats the exact notification appears when i try to purchase on apple online store in the philippines. Im just wondering why it declined my debit card that im pretty sure it has enough funds to purchase an ipad air 128gb / sim. Coz the bank confirmation emailed me that the amount was successfully transfered to my debit card. But i tried to buy an apps its okay but when buying at online store even ipod touch i cant buy coz it will reject my card. Last time i used this for purchasing an ipad mini & it was successful. How to solve this acct.? Coz i wont use any credit card online.
    Really thanks ahead.
    Bernard

    http://store.apple.com/us/help

  • -2 ERR_USRFAIL: User authorization failed

    Hello guys,
    First to mention my system:
    OS: Windows 2003 server
    DB: MaxDB  7_7_06_17
    I have one problem to connect through Database Manager to one DB instance that  just now I have installed.
    What I want to do is to install one MDM server.
    The bellow are the steps that were already performed:
    -installed Java server with sapinst (this created its database ZJD)
    -after this Java server was finished installed I started to create one DB MDM instance using SDBSETUP.exe
    -I was able to create this MDM instance successful
    And the problem is here: This MDM database instance that was created with defaults users DBA and DBM. When the creation of this MDM was finished I tried to connect with both Database Manager and DBMCLI to MDM instance using these users but I am not able to connect. I get the   "-2 ERR_USRFAIL: User authorization failed" error. Can you tell me which is the reason?
    I am sure that I typed the right user and password. I tried to uninstall all and installed again inclusive OS and the same error. I mention that to instance ZJD I am able to connect.
    I tried with default users for Maxdb (DBA with pass: SECRET and DBA and DBM with pass: SECRET and DBM) but this doesn't work.
    Can you help me to solve this problem?
    Best regards,
    Florin Radulea

    Hello,
    Bellow is the output for
    sdbregview u2013l command:
    package "DB Analyzer":
    PACKAGE DIRECTORY:    e:/sapdb/programs
    SOFTWARE VERSION:     7.7.06.17
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Base >= 7.7.06.17
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            bin/dbanalyzer.exe
    IS SUBPACKAGE:        NO
    DBANALYZER PATH:      E:/sapdb/programs
    package "Server Utilities":
    PACKAGE DIRECTORY:           e:/sapdb/programs
    SOFTWARE VERSION:            7.7.06.17
    PACKAGE VERSION:             0
    VALID:                       YES
    MODE:                        64 bit
    MODIFICATION DATE:           13.04.2010
    REQUIRE:                     Base >= 7.7.06.17
    FILELIST:                    YES
    HAS DISPLAY NAME:            NO
    SCRIPT:                      YES
    TEST FILE:                   bin/x_server.exe
    IS SUBPACKAGE:               NO
    INDEPENDENT PROGRAM PATH:    E:/sapdb/programs
    package "PCR 7300":
    PACKAGE DIRECTORY:        e:/sapdb/programs
    SOFTWARE VERSION:         7.3.00.59
    PACKAGE VERSION:          0
    VALID:                    YES
    MODIFICATION DATE:        13.04.2010
    REQUIRE:                  Base >= 7.3.00.59
    FILELIST:                 YES
    HAS DISPLAY NAME:         NO
    SCRIPT:                   YES
    TEST FILE:                runtime/7300/pgm/libpcr.dll
    IS SUBPACKAGE:            NO
    PRECOMPILER 7300 PATH:    e:/sapdb/programs
    package "PCR 7301":
    PACKAGE DIRECTORY:        e:/sapdb/programs
    SOFTWARE VERSION:         7.3.01.22
    PACKAGE VERSION:          0
    VALID:                    YES
    MODIFICATION DATE:        13.04.2010
    REQUIRE:                  Base
    FILELIST:                 YES
    HAS DISPLAY NAME:         NO
    SCRIPT:                   YES
    TEST FILE:                runtime/7301/pgm/libpcr.dll
    IS SUBPACKAGE:            NO
    PRECOMPILER 7301 PATH:    e:/sapdb/programs
    package "PCR 7500":
    PACKAGE DIRECTORY:        e:/sapdb/programs
    SOFTWARE VERSION:         7.5.00.51
    PACKAGE VERSION:          0
    VALID:                    YES
    MODE:                     64 bit
    MODIFICATION DATE:        13.04.2010
    REQUIRE:                  Base >= 7.5.00.51
    FILELIST:                 YES
    HAS DISPLAY NAME:         NO
    SCRIPT:                   YES
    TEST FILE:                runtime/7500/pgm/pgm64/libpcr.dll
    IS SUBPACKAGE:            NO
    PRECOMPILER 7500 PATH:    E:/sapdb/programs
    package "Webtools":
    PACKAGE DIRECTORY:    e:/sapdb/programs/web
    SOFTWARE VERSION:     7.6.03.09
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              ODBC >= 7.6.03.09 64
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            pgm/webdbm.dll
    IS SUBPACKAGE:        NO
    WEBTOOLS PATH:        E:/sapdb/programs/web
    package "SAP Utilities":
    PACKAGE DIRECTORY:           e:/sapdb/programs
    SOFTWARE VERSION:            7.7.06.17
    PACKAGE VERSION:             0
    VALID:                       YES
    MODE:                        64 bit
    MODIFICATION DATE:           13.04.2010
    REQUIRE:                     Base >= 7.7.06.17
    FILELIST:                    YES
    HAS DISPLAY NAME:            NO
    SCRIPT:                      YES
    TEST FILE:                   bin/dbmrfc.exe
    IS SUBPACKAGE:               NO
    :                            E:/sapdb/data
    INDEPENDENT PROGRAM PATH:    E:/sapdb/programs
    package "Redist Python":
    PACKAGE DIRECTORY:     e:/sapdb/programs
    SOFTWARE VERSION:      7.7.06.17
    PACKAGE VERSION:       0
    VALID:                 YES
    MODE:                  64 bit
    MODIFICATION DATE:     13.04.2010
    REQUIRE:               Base
    FILELIST:              YES
    HAS DISPLAY NAME:      NO
    SCRIPT:                YES
    TEST FILE:             bin/x_python.exe
    IS SUBPACKAGE:         NO
    REDIST PYTHON PATH:    E:/sapdb/programs
    package "Base":
    PACKAGE DIRECTORY:           e:/sapdb/programs
    SOFTWARE VERSION:            7.7.06.17
    PACKAGE VERSION:             0
    VALID:                       YES
    MODE:                        64 bit
    MODIFICATION DATE:           13.04.2010
    REQUIRE:                    
    FILELIST:                    YES
    HAS DISPLAY NAME:            NO
    SCRIPT:                      YES
    TEST FILE:                   pgm/dbmcli.exe
    IS SUBPACKAGE:               NO
    INDEPENDENT DATA PATH:       E:/sapdb/data
    INDEPENDENT PROGRAM PATH:    E:/sapdb/programs
    package "JDBC":
    PACKAGE DIRECTORY:    e:/sapdb/programs
    SOFTWARE VERSION:     7.6.06.05
    PACKAGE VERSION:      0
    VALID:                YES
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Base
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            NO
    IS SUBPACKAGE:        NO
    JAVA DRIVER PATH:     E:/sapdb/programs
    package "Messages":
    PACKAGE DIRECTORY:    e:/sapdb/programs
    SOFTWARE VERSION:     MSG 0.7732
    PACKAGE VERSION:      0
    VALID:                YES
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Base
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            NO
    IS SUBPACKAGE:        NO
    MESSAGES PATH:        E:/sapdb/programs
    package "ODBC":
    PACKAGE DIRECTORY:    e:/sapdb/programs
    SOFTWARE VERSION:     7.7.06.17
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Base >= 7.7.06.17
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            pgm/sdbodbc.dll
    IS SUBPACKAGE:        NO
    ODBC PATH:            E:/sapdb/programs
    package "SQLDBC 77":
    PACKAGE DIRECTORY:    e:/sapdb/programs
    SOFTWARE VERSION:     7.7.06.17
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Database Connectivity >= 7.7.06.17
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            pgm/libSQLDBC77.dll
    IS SUBPACKAGE:        NO
    DBC PATH:             E:/sapdb/programs
    package "Database Kernel":
    PACKAGE DIRECTORY:    f:/sapdb/mdm/db
    SOFTWARE VERSION:     7.7.06.17
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Server Utilities >= 7.7.06.17
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            pgm/kernel.exe
    IS SUBPACKAGE:        NO
    DEPENDENT PATH:       f:/sapdb/mdm/db
    PACKAGE DIRECTORY:    e:/sapdb/zjd/db
    SOFTWARE VERSION:     7.7.06.17
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Server Utilities >= 7.7.06.17
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            pgm/kernel.exe
    IS SUBPACKAGE:        NO
    DEPENDENT PATH:       e:/sapdb/zjd/db
    package "Loader":
    PACKAGE DIRECTORY:    e:/sapdb/programs
    SOFTWARE VERSION:     7.7.06.17
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Redist Python >= 7.7.06.17
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            bin/loadercli.exe
    IS SUBPACKAGE:        NO
    LOADER PATH:          E:/sapdb/programs
    package "SQLDBC":
    PACKAGE DIRECTORY:    e:/sapdb/programs
    SOFTWARE VERSION:     7.7.06.17
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Base
    FILELIST:             YES
    HAS DISPLAY NAME:     YES
    SCRIPT:               YES
    TEST FILE:            pgm/libSQLDBC.dll
    IS SUBPACKAGE:        NO
    DBC PATH:             E:/sapdb/programs
    package "SQLDBC 76":
    PACKAGE DIRECTORY:    e:/sapdb/programs
    SOFTWARE VERSION:     7.6.06.07
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              Database Connectivity >= 7.6.06.07
    FILELIST:             YES
    HAS DISPLAY NAME:     YES
    SCRIPT:               YES
    TEST FILE:            pgm/libSQLDBC76.dll
    IS SUBPACKAGE:        NO
    DBC PATH:             E:/sapdb/programs
    package "Fastload API":
    PACKAGE DIRECTORY:    e:/sapdb/programs
    SOFTWARE VERSION:     7.7.06.17
    PACKAGE VERSION:      0
    VALID:                YES
    MODE:                 64 bit
    MODIFICATION DATE:    13.04.2010
    REQUIRE:              SQLDBC 77
    FILELIST:             YES
    HAS DISPLAY NAME:     NO
    SCRIPT:               YES
    TEST FILE:            pgm/libSDBLoader.dll
    IS SUBPACKAGE:        NO
    FASTLOAD PATH:        E:/sapdb/programs

  • Analysis Authorization failed for Multiprovider

    Hi all,
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    Best solution is to trace the authorization for your issue in ST01.
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  • Authorization failed when trying to connect Hyperion to BW 7.0

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  • ISE Alarm (WARNING): Dynamic Authorization Failed for Device

    Hi all,
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  • ISE: Dynamic Authorization Failed

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  • Dynamic Authorization Failed

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  • 10.6.4 Server L2TP VPN using external RADIUS - Authorization Failed

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    2010-08-27 12:52:34 PDT Loading plugin /System/Library/Extensions/L2TP.ppp
    2010-08-27 12:52:34 PDT Listening for connections...
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    Fri Aug 27 12:52:39 2010 : L2TP incoming call in progress from '[ip address redacted]'…
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    Fri Aug 27 12:52:40 2010 : sent [CHAP Success id=0xc8 "S=934D6E79F45791A61C378789A4D719BC6F249574"]
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    *Fri Aug 27 12:52:40 2010 : sent [LCP TermReq id=0x2 "Authorization failed"]*
    Fri Aug 27 12:52:40 2010 : Connection terminated.
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    Fri Aug 27 12:52:40 2010 : L2TP sent StopCCN
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    Message was edited by: sarah mays

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    Message was edited by: sarah mays

  • Updating to MAXDB 7.5.00.29- user logon failed error! Urgent Help

    Hi
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    Hi
    Thank you for your reply!!
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    Hi
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