Payment being processed,please wait,placing order- Same screen message for hours

Hi. I had the free 30 day trial of cs6 which was about to end.  Decided to buy it online , pay monthly option. I have the message 'payment being processed , This may take a few minutes. Please do not click back or reload this page to avoid duplicating this purchase. Placing order...please wait'. This is going on for hours. I have a toshiba satellite laptop. Windows 8.1 . Any help would be appreciated.

Here's our current problem: The screenshot shows that we have two files, each has an Inbox, etc. The one with our correct properties is empty and the one designated local has all our email, etc. Neither one can receive email from Verizon's server and I've been unable to delete the empty duplicate or change the local's properties to the correct values.

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