Payment Confirmation # Not Displaying

When I made my manual/ one time online payment, I did not receive a confirmation number. At least it wasn't displayed to me. It also did not appear in print preview (no printer right now so I don't know if it would show up on the paper). I am using Windows XP pro (2003 I think) and Chrome. - Don't laugh it's a work computer
This is the 2nd time this has happened.
I track my expenses electronically so I like to have the conf #'s 
I have a screenshot if needed. Also please let me know if it is a browser compatibility problem and I will try a different one.
-Thanks

Hello
If you are on Oracle HRMS version 11.5.10 to 11.5.10.2 then please review Metalink Note *Payment Method not showing on soe after prepayments run [ID 352173.1]*
Thanks
Gaurav

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