Payment Declined but money transferred

Hello I'm from India and I'm using an Indian Debit card to purchase from iTunes recently I'm noticing that when ever i try to buy In-Apps it gives me option to enter my iTunes Password but after that it gives me error "Your payment has declined please select another card to buy stuff" then it takes me to safari to enter the security code, expiry date etc.. and when i do that it loads then does nothing and if i check my iPhone 5S i get 2 to 3 SMS from my bank saying payment done to iTunes.com.
And if i check the game i don't have the item for which the payment is made that also 2 times or sometimes more then 3 times. Earlier also i used my iPad Air iOS 8.1 to buy In-Apps but that time Restrictions was off but now Restrictions in Settings -> General was ON and In-Apps was also ON but my iPad's Flight Mode was ON since i like to use Wi-Fi from my iMac to connect my iPad to internet and surf etc..
Any help or guide will be appreciated, Today's In-Purchase the payment transferred but the item which was to be activated/download it failed and in my iTunes Account there no entry of payment made I've even got any email of item purchased from iTunes but my bank says payment done i.e. 3 times so should i call apple support or do nothing?
Regards
Parvinder Singh

Thanks pogster for advice I've contacted Apple and here is the reply i got from them
Thanks for choosing Apple.
Dear Parvinder,
Thank you for your reply and for the additional information that you’ve provided, I understand that you are seeing unauthorized charges on your iTunes account. As a customer myself, I can appreciate your concern to make sure money is accounted for and spent wisely.
Parvinder, there is nothing to worry about, as I have reviewed your account, I found out that the charges were not an actual charge, it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
I've decided to post the apple reply to help other who have doubts regarding the same problem, hope this solves the queries/doubts.

Similar Messages

HT3702 I have put 25 pound on my iTunes account but when I try to buy something it says billing error and goes to my visa card account and says payment declined but I have 25 pound in my iTunes account can someone help?

I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

How can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552

TS1702 Sir, I have Apple 4s i phone, I want to purchase whats app for my i phone but when i use my card it shows payment declined, Please guide me..

Sir, I have a apple i phone 4s, When I purchase Whatsapp from itunes using my master card it shown payment declined, please provide the proper support..

Sir,
Thankyou for your quick response.
But the problem is still,In Payment Information Page when I insert my details..it cannot take the pincode of my city
I am from India, my State is Haryana & city is panipat. but it cant take .
Please tell me the one more thing is Indian debit card is acceptable...
<Personal Information Edited by Host>

Asking for payment on App Store for free app then won't accept my card saying payment declined even tho there is money in my account and I have never had any problems in last with it

I have tried to purchase a free app on the App Store but it comes up as need to go to purchase so I do and it comes up payment declined , I have not changed my card or method of payment recently and have had no problems up untill last nite , can anyone give any advice on how to fix this

Hello Lynds1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message
Best of luck,
Mario

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

When trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?

when trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?

If you dont have none option then you must own itunes some money. So you have to enter the payment like a itunes giftcard. you can contact itunes by email by going to expresslane.apple.com

Down Payment (Advance Payment) and Retension money Scenario

Dear Friends,
Pls guide me in the following scenario.
The scenario is that one very large construction co using SAP. And its sub contract within its different plant in the same co code when he got any new projects. Now the co using down payment or say advance payment and retention money condition. In the billing document every time I want 10% advance to be settled & 5% retenssion amount to be minus. This will be mapped through a GL for with special indicator A. But where will I maintain the details like % deducted every month? Is there any condition record for this FSZW Condition type( down payment) or this is defined by FI?
Regards
Atul

Hi,
Both are used in the sales A/R module.
If you received a down payment from customer but it is not to any available AR invoice, you could use the ARDPR and the other is vice versa.
The important things is that the down payment request can be paid directly using payment means available in the document tool bar. It is used before A/R reserve invoice job performed.
I suggest you to read help files for more details.
Rgds,
JM

Advance Payment and Retention Money adjustment.

Dear Friends,
Pls guide me in the following scenario.
The scenario is that one very large construction co using SAP. And its sub contract within its different plant in the same co code when he got any new projects. Now the co using down payment or say advance payment and retention money condition. In the billing document every time I want 10% advance to be settled & 5% retenssion amount to be minus. This will be mapped through a GL for with special indicator A. But where will I maintain the details like % deducted every month? Is there any condition record for this FSZW Condition type( down payment) or this is defined by FI?
Regards
Atul

hi,
try with installment - payment terms.
This sould help you.
Thanks,
Sujai C

I have an answer: Why payment declined in apple store

I know there's a lot of people having problems with apple store declining payments and I have been in that road. I also have called apple care to see if it's in their end and they told me I have to call my credit card company to see why it's declining. SO I DID! Here's is some of the possible causes that you all might not know about. Here's what happened to mine.
I was trying to purchase an app that is $9.99 and kept declining my card. Asked me to verify security code, address etc... I did and still a pop up method of payment declined.
Here's the answer from my bank. Any app that is over $5.00 is a suspect of fraud will put a hold on your payment. Hence, declined. The bank told me if I want to open the account specifically for Apple Store indefinitely? (meaning if I don't want any restriction amount, it will proceed). So, I said yes. So, they took off the Block.
Second thing you have to know is.... everytime you keep trying to buy the app and it is declining... Apple will charge you $1.00 everytime you try to keep accessing the app you are trying to download but keeps declining on you. Why didn't apple tell us about this? I don't have that answer and I'm about to make a complaint because the bank company don't have that access except for apple.
I hope this will enlighten anyones possible problem. I am sure this is not the only problem that's causing yours to decline.

They do not charge you.
It is an authorization hold. It will be reversed.
About payment card authorization holds - Support - Apple

HT3702 I keep attempting to make a in app purchase and it keeps saying payment declined although I have plenty of funds when I check my account. What can I do?

I keep attempting to make a in app purchase and it keeps saying payment declined although I have plenty of funds when I check my account. What can I do?

I assume that you are trying to use a debit card ? If it is then I don't think that they are still accepted as a valid payment method in all countries - from this page :
You may be able to use other payment types in your country, like debit and Maestro cards
which implies that they are not accepted in all countries, and there have been a number of posts about them being declined.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

Bought some stuff on the app store - now it asks to validate payment option but fails every time!?

I bought a couple things on the App store which came to £5.98.
Now every time I try to download or update any apps it asks to validate my payment option but fails every time but the money has been taken from my bank - I've scheduled Apple support to call me tomorrow night but if anyone nows a way around this at all I'd appreciate it.

Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Similarly contact them regarding the overcharge.
Regards.

I can't use my payment details to buy a game i have the correct amount in my account everytime i put security code in it says payment declined please help?

I can't use payment details to buy a game from app store i have the correct amount in my account but everytime i put my security code in it says payment declined. please help

it's a secured credit card
I checked with my bank to see what such a beast could be. So you have an account in the bank that serves as collateral for the secured credit card and the line of credit available on the card is equal to the amount on deposit in the collateral bank account?
So the issue is between the iTunes payment system and your bank. It might be best to see what the bank has as a record of your attempt to make the purchase. I doubt any fellow users here can offer much insight as too why the system won't accept your payment method on this attempted purchase.

HT2534 I have my card on file and I'm trying to download a free app and it is telling me my card was declined but its a free app what is going on

I have my card on file and I'm trying to download a free app and it is telling me my card was declined but its a free app what is going on

You must have a payment method in your iTunes account, even for free content. It is used to verify your identity. See: http://support.apple.com/kb/HT2534 for information on how to create a billing method if you don't have a credit card.

I changed my country store from Spain to USA and tried buying a movie , yet get a payment declined error

i changed my country store from Spain to USA and tried buying a movie on my Apple TV, after I have also updated my billing information on the PC.
I get an error message " payment declined" update paymemnt information on PC and try again latter.
When i try again , i get another error message " unable to connect to Apple Store" try again latter. this sounds ridiculos, as i'm viewing all previws and everything else well.
How do i fix this ?

I understand that. And i have a USA credit card and a usa billing address, which i have updated my profile with, but still payments gets declines, and i kkw that the card is good an no issues with teh bank.
Any other Idea why ?
Thanks

Payment Declined but money transferred

Similar Messages

Maybe you are looking for