Payment from the customer is not showing in the lockbox transaction.

Hi all,
When i execute transaction code FLB1, I could not able to find lockbox and customer did the payment but it was not reflected in sap.
Payment from the customer is not showing in the lockbox transaction.
Please suggest and gide me with solution what could be the reason i am not awear of lockbox process.
Regards,
JC
Edited by: jcnaidu on Sep 17, 2010 6:41 AM

The messages are getting to the recipient...
I am on a Comcast IMAP server if this has anything to do with it and the server settings are following the correct server port numbers, SSL settings, etc... I save Sent messages on the IMAP server for 90 days.... None of these "disappearing" messages were on the server for more than a couple of days.. Typically, these messages will get 'hung' in the Outgoing Mailbox for @30 seconds before sending... like they are being scanned for viruses or Mail can't connect to the server all of a sudden...
I anybody else here is on a Comcast IMAP server, and having this problem of disappearing Sent messages... This would tell us that it might be a Mail Provider issue with their outgoing server...
--prd54usa

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Payment from the customer is not showing in the lockbox transaction.

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