Payment IDoc from the r/3 to PI

Dear All,
After the payment initiation using the Functional Transaction Code-F110
(APP, they are facing issues related to releasing of Payment IDoc from the
R/3 system to our PI located at the client premises using RFC connection of
ABAP type. The Partner profile used for the same is of Type ==> Bank.
IDoc Details
Basic Type ==> PEXR2002
Message type ==> Payext
Extension Type ==> ZPEXR2002
The failed IDocs have to be manually released using SM58 in order to
process the transactions,Which is causing lot rework and is inconvenient to
the client.
can anyone please let me know what could be the reasons for payment IDOCs not moving to R/3
Regards
vinila

Hi,
You need to check with your BASIS team the RFC connection from R/# to PI. They can check the connection by manually sending some file over this connection.
Then also check the error message which comes at the status part of the IDOC (You can see in WE02. WE05). And then check with ABAP and BASIS for that.
Regards,
Gaurav

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