Payment in Forms Central

Hello
I read the tutorial
Randy Swineford
Getting Started with Payment Processing using PayPal
But when I set everything up I don't get an option to have a customer pay with credit card. I am only seeing the page that asks you to login to payla after pressing Proceed to Check Out. Sometimes it works and I get the correct page in the test but not when I try it live.
Help
Thanks
Kristin

Hi;
I don't see the screen shot that you added. The Paypal checkout page is entirely controlled by Paypal and we have no control over it. The page changes sometimes, but there is always a link to click to checkout without a Paypal account (checkout as guest) which allows a user to pay via credit card without signing in:
Thanks,
Josh

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Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Hi all
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This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/formscentral
http://forums.adobe.com/community/business_catalyst

Form central + business catalyst + ecommerce issue.

Hi all
We have a few websites and have been using form cental to create contact us forms, gift voucher ordering, and event booking/payment through paypal for these sites.
I thought that any results we got (ie names and email addresses) would be going directly into the business catalyst mailing lists so that when we send out a newsletter, those new enquiries and customers get it.
But Ive now realised there is no link between the too (frustrating)
So Im now wondering why i even need to be paying for form central.
Can I do all of that in business catalyst?
Also I tried to find out how to upgrade my BC to include ecommerce (since Im assuming I cant may gift voucher order forms and link to paypal with BC webmarketing plan)
I eventually found you have to go to BC: Site settings >Site management> and then there is supposed to be an option that says upgrade... but the only option it has is 'delete'!
Getting a bit frustrated, so Im hoping someone can give me a hand on this one. :-)
Brian

Hi Brian,
That is a different Adobe product for global use, and as you noted does not tie into Business Catalyst.
If you have Business Catalyast you do not need to be paying for Form Central, there is no where in the documentation that it states you need to use it. If you found somewhere that said you did, please let the BC support team know so they can update that information.
Upgrade should appear in the top left, if not and/or If you been using Muse:
http://www.lawryk.com/my-adobe-blog/video-tutorial-upgrading-your-muse-hostin-with-busines s-catalyst
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I need a copy of my renewal receipt for Form Central 143.88 Nov 2014

Hi ladonnaara,
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You can purchase the Plus annual plan using a credit card from our website. We don't support purchasing using a purchase order.
If you want to purchase using a purchase order or something besides a credit card you would have to go through a reseller. The minimum number of seats you can purcahse from a reseller is 10.
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CANNOT PURCHASE FORMS CENTRAL UPGRADE

I am having an extremely hard time purchasing the upgrade for Forms Central. At first I thought it was my credit card, but I literally have tried 3 different visas (some friends) and one MasterCard. I have checked and double checked my address and the credit card number and I can guarantee you alll my information is correct as I have tried to process the payment over a dozen times, literally.
This is what I get every time:
Error in Your Order
We are unable to approve your transaction at this time.
There are a number of reasons for order failure, among them errors in card number, expiration date, security code, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order, please contact Customer Service and order by phone. Call (800) 585-0774 (U.S./Canada).
When I talked with support the lady told me that dashes shouldn't be in the address space...so I took out dashes, still didn't work. She then looked further and told me "there must be something on Adobes end we can fix". She even entered all my information in for me twice and tried to process it over the phone...nothing. I used the same credit cards the same day to make purchases and phoned the bank to make sure there was no holds...there wasn't.
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I then created a whole new account with all my personal information, and with a different credit card...it still didn't work. Is purchase not available in Canada? I am not computer illiterate, I am in charge of IT for our company and I am keying in the right info. I even collected our exact address from the credit card compant to make sure it was all the same.
So far not impressed with Adobe's support process, the people are all very nice but it seems they just keep using their 24-48 hour wait time and then just looping me through it again. Its been 5 days and all I want to do is buy a product! Anyone know what number I can call to resolve this or a method so I can purchase this subscription?

Does the billing address for your credit card also have a Norway address? It looks like you were able to subscribe to Photoshop back in November.
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I upgraded my account from Forms Central Basic to Forms Central Plus. I ecpexted my basic account to be stopped at that moment, but now I still got the information that the amount would be cashed

Could anyone tell me how to handle this?? I would like to have the basic account stopped and the payment back, because I never got anwywhere the information that he basic account would continue.

I already send you a reply wtih my address , [email protected] <mailto:[email protected]> , but didn’t get any answer untill yet.
Regards,
Johan de Hoop
Van: NakulB
Verzonden: maandag 22 december 2014 14:48
Aan: Johan de Hoop
Onderwerp: I upgraded my account from Forms Central Basic to Forms Central Plus. I ecpexted my basic account to be stopped at that moment, but now I still got the information that the amount would be cashed
I upgraded my account from Forms Central Basic to Forms Central Plus. I ecpexted my basic account to be stopped at that moment, but now I still got the information that the amount would be cashed
created by NakulB <https://forums.adobe.com/people/NakulB> in FormsCentral - View the full discussion <https://forums.adobe.com/message/7036289#7036289>

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Hi,
I request you to provide us the exact details of the issue you are facing, along with the technical information which was provided by paypal; so that we can forward the information to our concerned team for further investigation.
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Was going through the seeded APXPAWKB form couldn't find the code which generates this file.
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Do let me know incase more information is required.
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Thank you very much for your help.
I did find the reports which run from the payment batch form.
And i also gathered a custom program which transfers the file from the standard out directory to the customized one.
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I assume Adobe actually employs someone somewhere that can help, certainly phone sales weren't interested and the phone number that came up on the dialogue box didn't connect anywhere

Hi;
I forwarded your issue to a Support team that should reach out to you to assist. It would be quickest if they could give you a call, if you do not have a current number listed in your Adobe account can you send me a private message through the forum with it, or just email it to me and I will forward to Support? Email [email protected]
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In dev server my payment advice form f110_prenum_chc is not working

hi,
friends i need urgent help.
1) i have copied f110_avis_in frm 000 client to 200 client with form name
   z_prenum_dup.
2) i have copied f110_prenum_chc frm 000 client to 200 client form name
zf110_prenum_chc1.
3) then i modified my both forms in 200 saved assigned TRs and
transported frm DEV server to PRD server(client 700).
4)in dev server 200 client my both forms are working
but in prd server 700 client my form cheque z_prenum_dup is
working but payment advice form zf110_prenum_chc1 is
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6) if i run f-58 tr.code and by switching on debug mode i can see my
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can any body plz help me out of this issue.

Dear,
   I will be able to put some points, if you can give me some more idea about ur problem,
1, Does system giving any error..?
2, Can you see a preview..?
As I understood, it must not have any problem in transportation.
You can also check with Respective functional consultant whether he has done with required customization in NACE..?
One more thing you can do is,
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Hope it's helpful .......Enjoy.
Regards,
Chetan

Payment in Forms Central

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