Payment information on itv
So I have put in a credit card to view a movie....I hit movie button and then it says payment information required. I have put that in....and still it won't play the movie but keeps going back to the payment info required...and I promise I do have money to watch the movie. I have tried with my other card and it does the same. Is there like a waiting period for it to work?
You need to verify your payment info (including security code) in iTunes on your computer.
Similar Messages
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I'm trying to download some purchased songs onto my laptop but it comes up with a message saying "There is a billing problem with the previous purchase." So I went in to make sure all of my payment information was there but my security code wasn't and it won't let me click on it. Plus when I try to enter it on my phone, it comes up with a message saying "There's a billing problem with a previous purchase. Please update your payment method." I know I entered the correct information and I checked my bank account and I have enough money. I don't know what to do!!
Contact iTunes store support.
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App store wont let me change my payment information
I recently lost my old debit card and now whenever I try to download any app (both free and $ ones) the app store wont let me because its asking for my old security code from my old debit card. I have tried changing my payment informaiton both from my phone and at the apple website but its not letting me. How do i fix this?? Is it even possible to change payment information?
iTS, get your blocks removed.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
PURCHASE PROGRAM
When I filled in my credit card details and proceed to Step 4: Enter your payment information, so nothing happens. Have tried several times. This order applies to the upgrade of CS4 and costs 270,60SEK per month.
Does not this offer?
Micke at RaaSome general information... your Adobe account and your credit card details must match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-verify email https://forums.adobe.com/thread/1446019 -
*NO THIS DOESN'T HELP ME AT ALL*
V V V V V V
"Symptoms
When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message stating that your credit card's security code isn't valid or that your zip code does not match your bank's records.
Resolution
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file."
iPod touch, iOS 5.1.1I cant find the edit payment information, and everytime i try to delete the information it only says payment option declined then it refreshes and the same information is there
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I purchased a macbook pro but couldnt download apps. Facts:
1. I already have an apple ID with my Ipad, which has my old (prepaid) credit card number and security code as payment information
2. I lost my credit card including all info: card number, expiry, security card. I also didnt store it anywhere else and the CC company doesnt have my security code either because it's a prepaid/loadable card (not a real credit card).
3. I purchased a Macbook Pro and tried putting in new payment info. It didnt push through as it was asking me to key in my lost security code number
4. I opened my ipad and it was asking for the same thing bec my apple ID was accessed elsewhere with the attempt to change my payment info.
5. I couldt download and purchase apps because of this, i havent downloaded pertinent software for my new computer.
Could you please help me resolve this problem?
Thank you very much
AnaContact iTunes Customer Service and request assistance with your issue.
Apple Support iTunes Store Contact Us -
Apple can't seem to help me with this verification of payment information message that I'm getting when I try to rent a movie. My payment information is correct, and they don't have any issues billing me for anything else. What can I do?
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
The payment information i put was none but won't allow me to access the iTunes gift cards money
As far as I know, your registered location and your credit card information must match... but,
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
How can I change my country back to Canada without being forced to enter payment information?
I made my account in Canada and then I took a trip to the U.S. my friend gave me an iTunes gift card and I used it. Afterward I have to contace support to remove my Apple ID balance so I can switch my country back, but I ended up being forced to enter payment method information. I do not have a credit card and would not want to get one. Is there a way i can change my Country back to Canada without having to enter payment information? (it dosen't have "none" option available)
See here: Restoring iPod to factory settings
B-rock -
ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
Can't Remove Credit Card Payment Information.
I recently left a family in Family Sharing so that I could disconnect my credit card information from my iTunes account. I had selected 'leave family' and 'stop family sharing', yet when I access my Apple ID via the iTunes App, it still says I am part of a family and denies me the ability to select 'none' under payment information. In my iPod settings, it says I am not part of a family; yet, in iTunes, it says I am.
TL;DR: iTunes thinks I am still part of Family Sharing and won't allow me to remove my credit card payment information.Hello StealthBadger25,
After reviewing your post, I have located an article that can help in this situation. It contains helpful advice concerning leaving Family Sharing. You may want to review the steps in the article to remove yourself from the account:
Leave Family Sharing
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
How do I delete payment information from my Apple ID
I know that in the previous versions you were able to just click on the box that said none and that would be it, but, in the newest version I cannot delete my payment information. I am asking this, because my brother put a Visa gift card on my account and the gift card was used up and I want to take it out, but I can't. It also says that I owe iTunes $17.56. I don't know why I have to owe iTunes money either. SOMEBODY HELP
If you owe any money, you cannot simply remove your CC details.
You need to add a valid credit card.
It also says that I owe iTunes $17.56. I don't know why I have to owe iTunes money either.
You have to owe it because there was a purchase. That's how sales work.
Whether you actually owe it, depends on if you made the purchase or not.
Check you purchase history. See this -> http://support.apple.com/kb/HT2727
If you did not make a purchase that shows up, report it. -
How do I delete my payment information on my iPhone
I need help on how to remove my payment option and credit card from my account
Changing Payment Information > http://support.apple.com/kb/HT1918
Selecting the None option
http://support.apple.com/kb/TS5366?viewlocale=en_US&locale=en_US
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I cancelled a payment through PayPal. How do I update the payment for that charge? I looked at my payment information and it has my credit card information. I'm not sure where to update the payment that was associated with my PayPal account? I am not sure what that paid for? I am trying to process updates on my IPhone & IPad for apps. I have already downloaded.
Hi Xellana, and a warm welcome to the forums!
I'm looking for information and pricing on possibly upgrading the processor from the PowerPC to Intel.
While anything is possible if you had enough money... NOPE, you can't change the CPUs to Intel, nor can you get any faster PPC upgrades for it. It'd be far cheaper to buy a new IntelMac than to replace everything inside the G5, and I mean just about everything, then figure out how to machine the case & such to mount Intel Logic Board, Graphic Card & such.
Sorry. -
Family sharing not sharing payment information
Family sharing not sharing payment information
We have two iPhones on iOS 8. Previously my Apple ID was logged into my wife's phone for iTunes and app purchases to share purchases (she's had her own apple is for iCloud all along) . I set up family sharing, on my phone first. I'm the organizer. I invited my wife, switched her Apple ID in settings in iTunes and app purchases to her own Apple ID. Both of us can see we are in the family in iCloud settings. But in the iTunes part it looks like normal, with seperate accounts. If we view purchase in the App Store both accounts are listed (and looks like both accounts show all the same apps that I've purchased previous to setting this up).
Is that right?
More importantly when I go to make an iTunes purchase on my wife's phone, it doesn't try to use any shared payment. It wants to update HER credit card on her account.
My phone says the credit card is shared.
What setting have I missed here?
And I keep seeing this question asked but no clear answer. Will she loose access to any apps or music purchased before the family? They all show under her account now. Apple said somewhere that a legacy account would be allowed. I'm afraid to play too much with it after hearing people are getting locked out for a year.
Thanks for any help!!Your purchases will be charged against the Organizer's charge card on file, but they will reside under the Apple ID that you are purchasing them under (so if later, you were to leave Family Sharing, they would be "owned" by your Apple ID). If you have a gift card on file for your Apple ID, it will take the funds from the gift card first before going to the Organizer's charge card, but the entire set-up of Family Sharing is one that is designed to charge all purchases against the Organizer's card on file.
How is the set-up invasive, exactly? Family Sharing is primarily designed for families, especially ones with small children. The FAQs and ad pages are very clear about the fact that the Organizer pay for all purchases:
https://www.apple.com/icloud/family-sharing/
Cheers,
GB
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