Payment information updated but iTunes still billing old bank
Who do I need to contact about making sure ITunes is billing the correct account. Correct billing information is showing in iTunes payment information but iTunes is still billing my old bank information that I iTunes shows as updated.
Please help!
Hi,
Thanks, but that allows me to change the "Name:" of the iPhone (e.g. "Joe Smith's iPhone" to "Frank Drebin's iPhone", not the phone number that iTunes shows.
See a screen cap of it at:
http://www.apecity.com/itunes-iphone.gif
I put a yellow box around the phone number field. That still shows the old number, before I had it changed. How do I change that?
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ITunes Music Folder Location changed, but iTunes still uses old location
Okay - I'm getting a bit frustrated here. Because I had no room on c:, I moved all my iTunes preferences -- applications I downloaded for the iPod Touch, file settings, and all that stuff -- to my D:\ drive. Then I went to Preferences > Advanced and changed the iTunes Music Folder location to my D: drive.
Everything SEEMED to have looked good. Or so I hoped.
The 40+ applications I bought are no longer listed on the Applications purchased list. Further, all my files are STILL saving to the c: drive.
How do I FORCE iTunes to acknowledge that the D:\ drive is storing my iTunes preferences and files?!OK, now I get what you're trying to do. I think!
I run my ITL file off my exHD, so all my Artwork & Applications are stored there. I think if you try running your ITL file from the D: drive it will do what you want.
Try this
1) close itunes & wait for the library ITL file to save ( I assume it's still on C: hence that's why artwork/apps are DLing there)
2) copy that ITL file over to the D: drive
3) press and hold the shift key while starting itunes and choose the ITL file on D:
Now all your future artwork/apps shoudl download to D:, try it by getting a free app. -
Just updated my login to apple on mac but ipad still displaying old email for login. Anyone know how to update ipad to new login details?
Hello Beeched,
Thank you for the question. Are you seeing the previous Apple ID in the iTunes and App Store? If you are, use these steps to sign in with your new Apple ID:
Sign in with a different Apple ID
Tap Settings > iTunes & App Stores.
Tap your Apple ID.
If you see the option to Sign In, you can change your Apple ID now.
Tap Sign Out.
Enter your Apple ID and Password and tap Sign In.
Or if you don't have another Apple ID, tap Create New Apple ID.
You can find the full article here:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
If you trying to change the Apple ID signed into iCloud, use these steps:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Once you delete the account from your device, you will have an option to sign in with your new Apple ID in Settings>iCloud.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
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If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.
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I tried to follow the steps in recovery mode but itunes still can't detect it
i tried to follow the steps in recovery mode but itunes still can't detect it.
Ok ok. It did work the first time, however the phone got disconnected so then the phone turned itself on again.
I tried to repeat the same steps again but it did not show the itunes logo. It just turned on and went to the lock screen.
I did this for about 4-5 times. Each trial ending up with the same result.
So what i did, once the phone was connected to itunes i clicked the update button and waited for HOURS to finish the update.
It did restart and did whole other things. But it stopped and a black screen appeared with a text saying Iphone is disabled. Connect to iTunes.
Any suggestions on what to do next? I'm seriously feeling so frustrated right now.
So in case you didn't get it my phone was disabled after entering the wrong password too many times. Tried fixing it but it seemed to get worse.
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i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?
If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538. -
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OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!
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I have matched my music library but iTunes still takes up a major portion of my hard drive
i have matched my itunes library but itunes still is taking up a big chunk of my hard drive. i want to get rid of it but want access to my cloud library of course. am afraid to just delete the library as it exists now. simply put i just want to clear up space and still have access to my library in the cloud.
jokrxp8 wrote:
i have matched my itunes library but itunes still is taking up a big chunk of my hard drive.
Because you have not deleted it from the hard drive.
am afraid to just delete the library as it exists now
Make a backup of it first.
simply put i just want to clear up space and still have access to my library in the cloud.
Yes, this is what iTunes Match does.
Delete songs from your computer and uncheck Also delete this song from iCloud.
Try it with a few songs first. -
OS 10.7.5, iTunes 11.0.1, and iOS 6.0.2 ... everything is updated, but iTunes won't read iPhone 5 or iPad as devices. Syncing was easy before recent iTunes update. Suggestions?
Are you using the correct cables. iPod cables look similar, but are not, as they are 1.1 USB cables, where your iPhone and iPad require a 2.0 USB cable.
Also, make sure you are not plugging your USB cable into a Hub or keyboard USB port, but one directly on the computer.
You may want to reset the USB ports, by resetting the SMC and PRAM
HT1411 - Apple Portables: Resetting the System Management Controller (SMC)
HT1379 About NVRAM and PRAM - http://support.apple.com/kb/HT1379. -
I verified my email but ipod touch says not verified, I go to redo and its says already verified but Itunes still shows it needs to be verified. I was in the process of creating a new Apple ID for my touch.
Please go to Settings>Itunes and App Store and log out of your Apple id and right back in again. See if this doesn't resolve this issue.
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The language on my phone was changed to japanese. I have switched it back to English, but itunes still has some japanese writing on it.
Does anyone know how to get rid of this?
ThanksTry This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I have no sound in my computer, only with headphones, i tried the software update but it still doesn't work, and i have a red light on in my computer. How to resolve that ?
Plug and unlpug the headphone jack with some intention to get the mechanical switch to flip.
You can google for more intrusive methods.
ex. Read through all the many approachs: http://www.ifixit.com/Answers/View/8797/Audio+jack+problem,+no+speaker+sound,+re d+light -
3 Most Recent Unplayed Podcasts is selected - But iTunes still syncs all
I've selected "3 most recent podcasts" to be synced with my iPod, but iTunes still syncs all the podcasts, without deleting or omitting older, played podcasts.
Any ideas?
Thanks,
BenI have had a variation on this problem for years.
If I tell iTunes not to sync Podcasts, it does it anyway and just makes them invisable to the iPod. You can see them in iTunes when navigating the iPod.
I reported to Apple, but nothing ever fixed. Mind you, they still can't get Apple Mail to check the system preferences to learn which is the first day of the week so I don't hold my breath for an easy fix to either apps.
The only way I found to resolve it is to select the option to only sync ticked items and then unselect all the podcasts, choosing only those you wish to sync.
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i converted my videos to mp4 but itunes still refuses to let it work and shows a winow that says "....... (item) an not be copied to itunes because it can not work on your ipad" although mp4 files are supposed to work on my ipad. i tranfered all music and pictures to itunes but i can't transefer my videos. What should i do?
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